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June 2022 by David S.
Almost always false inventory stock, not helpful employees
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March 2022 by Stephanie P.
Entering- a sulky faced man at the door, spoke softly and just pointed vaguely to where we might find the item we were searching for. The person working the department did the same thing, too lazy to walk us to the item . Then the person working the checkout area, made a smart remark like one of my past 5th graders. I had no idea salespeople were trained to speak to customers in this manner. I worked in retail for 20 years before teaching, wow, what a sad change. I haven't been in this store for 10 years or so, now I know why. Will not be going back.
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February 2022 by Google user
All local Home Depots are listed under home services for manufactured or mobile home repair. What they don't say is that many types of manufactured home repairs are not done by their technicians. For example, they will not replace a water heater in a manufactured home.
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September 2021 by Dennis B.
So I went to Home Depot this afternoon knowing what I wanted , a new tool box to add to the four that I have purchased already. The first sales person back in the tool department didn't have a clue what was going on in that department , two two other sales people just sat on their butts at their desks talking . Two sales people walked by me with no intent to ask if I needed any help. Finally after 15 minutes another sales person showed up ,I asked for a 4 drawer toolbox in a box since the floor model was scratched. So the sales man had to go get the lift to be able to reach the tool box on a upper shelf .After another 10 minutes he shows up but decides to help another customer while I'm standing there in plain sight waiting, this goes on for another 10 minutes so I said to myself screw this and left the store never to go back again !! The East Hills Home Depot has always been a pain in the butt to shop at .
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August 2021 by Diane Denton
Usually have what I’m looking for but was unable to get what I came for.
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May 2021 by Taylor Edwards
After my shopping I was driving around the parking lot to the exit. The road went behind the store so I went heading toward the exit when some crazy manager started yelling at me accusing me of being homeless as I’m sitting in my infinity suv. Threatened to call the cops and all. Just curious if this is how you treat all your customers? I will be calling to get the night managers name.
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March 2021 by Greg Cluff
All local Home Depots are listed under home services for manufactured or mobile home repair. What they don't say is that many types of manufactured home repairs are not done by their technicians. For example, they will not replace a water heater in a manufactured home.
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January 2021 by Paul S.
Staff Not wearing masks no ability to maintain six feet No enforcement of mask requirements. Manager said "we don't enforce mask requirements" on phone when I called to complain. If Yelp is honest most stores are not enforcing masks requirements. Meanwhile more than 3000 people died today.
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August 2020 by Daniel Chavez
This Rating is based on an Employee who was so rude today that just so happens to be a Supervisor in her department her name is May or Mae, She was so disrespectful and rude towards me for no reason at all, She was suppose to assist me with some questions that I had regarding a product I was buying, instead she help others before coming to assist me knowing that i was patiently waiting for her Assistance and was told she would help me next, as she approached me she said Wha
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August 2020 by Daniel C.
This Rating is based on an Employee who was so rude today that just so happens to be a Supervisor in her department her name is May or Mae, She was so disrespectful and rude towards me for no reason at all, She was suppose to assist me with some questions that I had regarding a product I was buying, instead she help others before coming to assist me knowing that i was patiently waiting for her Assistance and was told she would help me next, as she approached me she said What do you Need" rolled her eyes at it and had bad attitude in which I told her are you the person that is suppose to help me she replied what do you want again then I said well I think that its not right that she helped others knowing in was next to help and that she chose to take her time with other customers, after that she didn't make any attempt to ask anything else then I replied you shouldn't treat customers that way that it's so disgusting and disrespectful, i am a veteran and never experienced someone so rude or disrespectful for no reason at all hope some corrective action occurs, I am a Regular customer and has never been treated this way here not to mention in was with my 3 yr old son who witnessed it all.
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July 2020 by Evelyn G.
I walked in there the other day looking for something and a nice guy with blonde hair and a septum piercing called Andres helped me out! He was very nice and helpful! Thanks!
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July 2020 by Mia C.
Only one guy was willing to help my parents with getting an AC system from the back!!! All the other ladies he was asking him for help was being ignorant and lazy. We are going to Lowe's for the product due to this! We are getting it for my grandma so her house can be cold in this (what feels like 100 degrees) weather!
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July 2020 by For U
Highest price quote of the 4 I got from local contractors. The salesmen didn't know what he was talking about or doing and wasted 4 hours of my life. I have 4 sliding doors, 2-36" entry doors and 7- 36" windows in a 1 story small house and they quoted me at 52k!!!!!!!! When I go to a window company website that ships directly to your home the price comes out to less than 12k so I guess they charge 40k in labor... Going to do everything I can to not buy at a home depot again, I know I'll have to for some things but I'll do my best. Good luck!
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June 2020 by Linda Dietzel
Great help in the nursery today
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June 2020 by David L.
Great place to buy home improvement products. I recently purchased a washer/dryer and it runs excellent. Amazing products and great prices
