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May 2024 by Pete T.
The moving business is crazy, wide ranges in PRICING and PROFESSIONALISM. If you live in Bakersfield, Hansen's is the place to call, because they are solid on both of those points. When they say they'll show up at 8 a.m., they will. They will text you. They will work efficiently, they live up to their word on when the delivery will ARRIVE and were things damaged? Heck no. From estimate to ending, they listen and do what you the customer ask. Though friends and family have had negative experiences with other movers, we are pleased to say we suffered none of that drama with Hansen's. The crew who worked on the first day pack were Juan, Ali and Drew, and the move and unload were handled by Brian, Ernesto and Drew. All five were personable, professional and so, so careful. They moved the stuff like it was THEIRS, not yours. First day they did final pack, prepping for the pickup and load on the second day, third day the truck arrived at the destination. Nothing was lost. They did everything we asked, put things where we wanted them. Seriously, there are less expensive movers out there but you do get what you pay for. Hansen's delivers!
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March 2024 by Stephanie S.
5 stars isn't enough!! Albert and Ernesto were not only on time traveling from out of town and extremely professional they took care of my furniture, they communicated very well with each other as they maneuvered my belongings up the stairs and in tight corners!! Not one scratch on my walls or furniture, they protected my new flooring with drop cloths and took all of my boxes and paper trash with them as well! Hansen's Moving made our out of town move to Pismo easy from the very beginning! Boxes, moving supplies and amazing customer service!! Thank you Hansen's Moving & Storage!!
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March 2024 by Kay Robert ..
The five stars are representative of the great job Hansen's did today helping with my move from Bakersfield to Southern California. The two employees of Hansen's were great! I will definitely use them again as I still have more to move.
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November 2023 by Maston C.
We've used Hansen's to handle our moves domestically and internationally over the years. Most recently, we engaged Hansen's to move us from Bakersfield to southern California, but part of this move also included sending a small shipment to family out of state. Once again we were very satisfied with the company's performance that included packing and loading of our goods at our old home, and transporting and unloading them via separate shipments at the destinations. I particularly want to recognize the care and efforts made by Hansen's packers, movers, and office staff members with whom we dealt on these shipments: For the out of state leg: Michael, Eric, and Adrian (the out of state transport was coordinated by Hansen's as agent for Atlas Van Lines). For soCal: George, Faustino, Ernesto, Alberto, Michael, Eric, Jim and Quentin. I also want to highlight the stellar performance of the soCal move team lead, Brian, who oversaw the packing, loading and unloading as well as driving the moving truck to the destination. Thanks to the crew, all of our belongings arrived in good shape and were accounted for. From a value perspective, Hansen's held its in-state/out-of-state moving schedules, and delivered actual costs for these two shipments that were within the original estimates that had been provided by our sales rep, Jim. Please consider Hansen's for your next move!
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November 2023 by Sarah Wersan
This business helped us every step of the way to make our move successful & stress free. Anytime we called, there was a real person to answer our questions. The crew, Alberto & Faustino, were meticulous about every detail of moving us out of our old place & into our new one. They made us feel as if we were their only job today & took the time to make sure every item was handled carefully & placed exactly where we wanted it to be. ¡Muchas gracías, guys!
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November 2023 by jim versteeg
A very professional and pleasant crew did our move. All three of the men (Andrew, George, Faustino) who moved us knew what they were doing and appreciated the brownies we made for them. Thanks Hansen’s.
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October 2023 by Carlee Meador
I would give a 0 star review if it was an option. I am formally filing a complaint against Hansen's Moving & Storage. We used them back in the end of June/early July when we moved and it turned out to be a complete nightmare. The amount of damage they caused and furniture that they broke and ruined exceeded what my invoice total was by double, if not more. The office manager, Darcy, was extremely rude when I called and complaint and told me that she could not help me. I told her that I was not going to be paying the invoice for the amount of damage and broken furniture there was, and I never heard from them since. Never received a bill in the mail, a revised invoice, a late payment notice... NOTHING. And they turned my into collections without ANY attempt to collect payment from me to begin with. Absolutely HORRIBLE CUSTOMER SERVICE and I would NEVER recommend using them to anyone. The damage and broken furniture consisted of: entry way table, bench, MB mattress completely ruined by being drug through dirt and covered in wooden splinters, the couch was filthy, brand new washer and dryer were scratched, MB night stand was chipped in multiple areas, and the bricks off of the fire place were broken when they came to move us. I have pictures and documentation of everything.
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October 2023 by chaitanya deshgani
We used this company first time for a local move and second time for out of city move. They came on time , packed like professionals and unloaded it as carefully as one should. They fixed the furniture same day. We are impressed by the these guys hard work and professionalism . Thank you Andrew, Jorge and Ali. Thank you Hansens. We highly recommend Hansen’s.
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October 2023 by Kirk Bernardino
Hansen's movers were punctual and delivered our furniture and storage containers from Bakersfield to Nevada successfully. Juan and Alberto were kind enough to wait until we arrived at the storage area where our items will be delivered and their service is quick. We were able to store and pack our things in less than 5 hours and they were able to unload for less than 2 hours for a full cube storage space. We'd like to thank them for a professional service.
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October 2023 by Gwen Spencer
Are moving day was made much better by the team that Hansen sent to our home. They were Brian, Gilbert, Albert, Michael, and Juan. They reassured us and made us feel very comfortable with the move. They were fast, efficient, and extremely friendly and gracious. We could not have been happier. We highly recommend these movers
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October 2023 by Jim D.
Another great job by the crew at Hansens! The team was courteous, hardworking, and professional. Hansen's delivered awesome service at a great price! Thank you again!
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September 2023 by P D.
The team that helped us move today was great. They showed up on time and everything went smoothly. Brian, Andrew, Faustino, Ernesto, and Fernando worked so hard all day and had such a positive attitude. I can't convey how happy we are that we didn't have to do all of the heavy lifting ourselves! Thanks Hansen's.
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September 2023 by Rain
The staff with booking and estimating the cost of my move was wonderful. My movers Mike & Jorge were exceptional beyond words. They were fast friendly patient and took great care with all of my furniture. Mike & Jorge took the stress out of the move. Great job guys!
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September 2023 by Deidre Williams
The experience I had with Daniel, Laila and Quentin was excellent. I had to remove furniture out of storage and thought I would have to make several trips but Daniel and Laila were able to fit everything in my truck for one trip. Thanks Hansen's for being so professional.
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August 2023 by C P
I wholeheartedly recommend Hansen’s Moving & Storage!My realtor, Suzanne, gave me the recommendation because she had other clients who were also very happy with them.From my initial call, they were friendly and professional. Daniel came to my house right away and did a walkthrough to establish an estimate. He was even tremendously helpful with assisting me in finding places to donate a lot of special equipment. They were even able to move me in three weeks (in August), which I thought would be impossible. Laila, in the office, was always well-informed of our plans and was always available for questions and had the forms ready and organized.The 6 man crew arrived on-time every day and were friendly, professional, and extremely hardworking. Over the course of 4 days, they carefully and expertly packed up my large house, loaded it into 3 trucks, and drove over 3 hours to unload them at the new house. They were always careful, respectful, and friendly. I am forever grateful to Brian, Albert, Fernando, Ernesto, Juan, and Jorge and all the others who helped out. You made a monumental and stressful task, at a tumultuous time in my life, very smooth and painless.You guys are the absolute best!