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May 2024 by Mark Williams
Guy who claimed to be the on-call manager who answered the phone could not tell me the difference between switch version 1 and switch version 2. How do you get to be manager of a store and not know your products? Especially when there is only a few systems to know.
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February 2024 by Daniel Mestas
They were out of $9.99 ps+ subscription so I got a $25 gift card at home Depot
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February 2024 by JIMMY CRUZ
I just want to say that he doesn’t even deserve a one rate I purchased an item on February 6, 2024 at 3:19 I was told that the item will work with what I have. I was lied to the item did not work at all. The employee that was on that sold me the item specified that it would work, I gave them the information on why I needed the item. He said it would work and he lied to me just to have a cell now I’m stuck with an item that I have no need for because this individual which I took his word because he was an employee of GameStop, so I assumed Not being knowledgeable about this that he was so So I bought it now I’m stuck with this item the reason why I’m writing this review because I would not go back to that store because of the type of employees that are lying to an elderly person so this individual was taking advantage of the elderly I feel that the people that started GameStop should go to Ming Avenue Bakersfield the store was 3743 Ming Avenue and fire these people for giving false information taking advantage of the customers I read the review it was sad that I read about the 10-year-old being ripped off as well as I was other people writing reviews also being ripped off being told things they’re lazy rude and they should all be fired from that store. I was a loyal customer for years buying different items from that store just to go in there and be lied to then I called to complain and I got the runaround from them too I got a number from Corporate so they say and I will call and if nothing is done then I will get a hold of media or whatever , so I can let other people know that the GameStop on Main Avenue should either be closed or fired
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February 2024 by Cynthia Dollar
The employees were extremely helpful
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February 2024 by Jovon Jackson
Good customer service
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February 2024 by Johnathan Carrion
The GameStop was nice.
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January 2024 by Randi Spivey
My nine year old daughter just spent $10 on a Roblox gift card and instead of providing an actual card they printed the code on the receipt. Being only 9 years old she accidentally threw away the receipt with the card. When I called the store they not only said they can not print out the receipt and email it to me or have me pick it up but will also not refund her $10. So they robbed my little girl of her money. I have never been treated like this anywhere before where the store would not at least honor and try to do the right thing.
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January 2024 by Dre C.
Horrible service couldn't even give me a bag knowing I was on a scooter nd I couldn't even buy one cuz there card reader wasn't working
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December 2023 by Jaime Rivera
Ordered online for pick up at this store, received the email saying my order was ready to be picked up but i get there and the store is closed at 630 pm when its supposed to stay open till 9 pm. Very bad experience
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November 2023 by CB
Extremely rude. I would never do business with these people. My switch was stolen along with 12 games, and I have a police report. When I called and asked if they had received any switches last night or today description given, etc, they hung up on me. They are very shady and probably buying stolen stuff from street hood rats.
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November 2023 by ULFR
Extremely rude. I would never do business with these people. My switch was stolen along with 12 games, and I have a police report. When I called and asked if they had received any switches last night or today description given, etc, they hung up on me. They are very shady and probably buying stolen stuff from street hood rats.
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October 2023 by Kory B.
went in today (10-5-23) and bought a used series x from them and it doesn't connect to Wi-Fi at all, hope to get it solved but if it isn't, not worth it at all
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September 2023 by Joel M.
If I could I would rate this a 0 star I just went in and I was trying to sell 2 games MW2019 and The calisto protocol and bro was really just offering 6 dollars
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July 2023 by Kris Montgomery
Nice and helpful staff so shop, shop & shop some more.
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July 2023 by Leola Cassella
Friendly and knowledgeable.
