-
March 2024 by Dave D Forrest
Terrible
-
March 2024 by Christine Thompson
Wish I could give a 0 they don't deliver to right adresses
-
December 2023 by Melissa Loev Lewy
Never ship with FedEx Freight unless you appreciate being charged for services not provided, lied to and being treated with apathy and disrespect. Use any freight company other than this horrible organization. An order was placed for tile with specific instructions that an appointment must be made as processing and shipping were expected to take over 30 days. No appointment was ever made. Both our community and home cctv cameras show that mo delivery attempt was made on the date they claim they attempted delivery. No call was made to the number referenced in the order but some driver for FedEx freight felt that he was justified writing that he attempted delivery to our property; which is a lie at around ~11:56am and left at 12pm. I guess that his lunch break on a Friday was worth charging me $327 for not feeling like doing his job. I have the utmost respect for delivery individuals and have worked with many over the years but have never experienced such dubious behavior before. I’ve also never seen a company that seems to condone and support fraud like FedEx Freight. I’m disgusted that my attempts to amicably resolve this issue have fallen on rude and disrespectful ears. I think that that I spoke to people on my numerous calls but their apathy was more in line with robots that humans. I will never use FedEx freight again for my business or home, nor will my husband or hopefully anybody that I tell my story to. I thought that FedEx was a reputable company but it turns out that they are acting like criminals and scammers and have no regards for their customers. Please don’t let them scam you like they scammed us. Use any other company. I would give as many negative stars as I could fit in a review if I could. What a waste of time and money.
-
October 2023 by Craig French
A lot of red tape,didn't accomplish anything
-
April 2023 by Lou J2020 J
I wish I could find the corporate number to give my 5 star review. Courtney from call center is amazing and professional. Jimmy the manager is a true leader and professional. Peter C the driver is an outstanding and careful person who cared enough to make sure I got my package. Safely. Stephanie the Bakersfield manager is very professional and kind . Stephanie called to make sure everything was delivered . Fedex is absolutely the best at customer service.I am so happy with the extent Fedex employees went through to correct the misunderstanding. I hope Courtney, Jimmy, Peter and Stephanie are recognized and rewarded by their company. They truly take their job dedication with Fedex to the next level. Thank you Fedex team .
-
December 2022 by Armando P.
We had an order ship from Houston Texas by one of our manufacturers. When the order arrived it was damaged by Fed Ex during transport. Total damages were $2900.00. After their investigation they determined the shipper did not package the material good enough to withstand their driver's incompetence. Fed Ex declined to pay anything even though they damaged the shipment and did not deny they caused the damage. We've been in business here in Bakersfield for over 47 years and have never been treated as bad by any freight company. We will never use Fed Ex for ANY shipping methods from our business again!!!
-
July 2022 by Nathan Luttrell
Never knew this was an option.... I'm now going to FedEx freight for my few and far between freighting needs....
-
September 2021 by Cayetano Urias
Always willing to care of folks.the staff has always been extremely helpful and willing to take last minute package.
-
July 2021 by Luciano Delgado
Right on time.... like always. ?
-
May 2021 by Tom Caviar
They delivered my package on time and were very professional.
-
March 2019 by Jonathan
Good people, great service!
-
November 2018 by Joe Traveler
On time they ship it all
-
September 2017 by Esequiel Pena
Great customer service and very helpful information
-
April 2016 by Isaac Kim
It's not FedEx Fright, it's shipment. Gee.
