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August 2024 by David Abbasi
The management and employees are rude. They hurry people and don't provide change after services. Bad attitudes and disrespectful. They just closed the place for an hour just to go to lunch together instead taking turns and staying open till 6:00 as it says on the window.
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July 2024 by Trina G
I have had no problems at this store. I just use the self help. I have been there 4 times in the last month making copies from a email & in hand papers. Great place to get your copy on!!
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July 2024 by Roberto E. Lira
Quick and easy; no fuss and extremely helpful.
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February 2024 by Livingston Delahaye
Blake was very helpful and efficient. I guess he saw the confused look on my face and provided excellent customer service immediately. I really appreciate him.
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February 2024 by Anselmo Arellano
Said we could finished taping and packing up our box to ship, and then they rudely make us get out.
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October 2023 by Ensley Davis
I had prints done of my artwork here and they turned out fabulous. I get pretty overwhelmed by anything involving technology but, BLAKE. Blake, was so friendly and helpful; he answered all my questions and walked me through picking the sizing, paper type etc. I will definitely be doing more prints here.
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October 2023 by Andrea Contreras
This FedEx print & ship center is supposed to close at 8pm. Not only do they turn off the open sign 10-15 minutes earlier, but I literally watched one employee turn people away when it was not 8pm yet. This isn't a family owned business that can close at the employees discretion, this is a FedEx franchise, it should stay open and allow customers to come in until it closes at 8pm. 100% unacceptable & I hope someone on the top does something about it.
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October 2023 by Sera
Phenomenal service from David, they helped me resolve the CashApp payment issue with their self serve kiosk, and reprinted my resume in the right format and margins after it didn't come out correctly the first time because I'm a klutz. I've come here in the past to ship things and the service has always been prompt, thoughtful, and courteous.
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August 2023 by Melanie Belheumer
Package drop offs take forever.
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August 2023 by Alejandra Arias
terrible terrible customer service
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August 2023 by Maya Gallegos
3 days ago I sent some glucose test strips from California to Mexico. At that moment, they told me that I needed a permit to make that shipment. I paid $133 dollars + what the medication cost me and now I have to pay if I want the product to be returned. package or the package is destroyed I have no other options even though it is not my fault in one way or another the one who loses is the client although they did not give the information that they have and they know now I lost the shipping plus what the medication cost me I called customer service and they hung up on me, leaving me talking to myself anyway, thank you FedEx for not being able to do anything in my case.
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July 2023 by Michael T.
Horrible. I went in to get help with a small international shipment. The manager actually assisted me in filling out the paperwork. The package was supposed to be delivered on June 6. On July 5 it is still in a FedEx facility and I have just found out it is being returned to me because they need a power of attorney to deliver the mail. Unbelievable. Not only that, but they also don't know when I will get my package back, won't let me start a claim because they know it is in their warehouse, and won't refund my money. Horrible customer service.
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March 2023 by Darryl B.
In the past this FedEx location was known as Kinko's Print Shop. This was the place that anyone and everyone would come to for their printing needs. It is refreshing to see that FedEx has carried on the legacy of Kinko's by providing the same level of quality service and reliability that Bakersfield residents have enjoyed for decades.
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February 2023 by Lucia M.
Me encanta este lugar tengo que cruzar toda la ciudad pero igual voy por que no he encontrado un lugar como este , siempre son amables y siempre resuelven mis preguntas, con un magnífico servicio 100% lo recomiendo
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December 2022 by Raymond R.
Arrived after 40 mile drive to print 4 sheets from my phone. "You have 10 minutes. Go over there.". A web site. Lights are going out. No reply code from wherever. "Come back tomorrow.". NO. No service, no love. AMF!
