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October 2023 by Fernando Ferradas
My second car that got repaired by Family Motors.Highly recommended, great customer service, great communication, Carlos was great, the repair was fast and everything looks better then before the accident. I’m %110 satisfied. A+Service: Body & Trim
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September 2023 by Asia H.
Amazing experience with Family Motors Auto Body & Paint! The quality service and amazing communication was 10/10. Thank you! My car feels brand new! The work speaks for itself. Thank you again Family Motors Auto Body & Paint! My car was done with a phenomenal job and especially thank you to Ruben G. for all of your help throughout the process.
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September 2023 by Connie Torres
Courteous and friendly staff. I’m so glad I chose Family Motors Auto Body for my auto repairs.
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May 2023 by Stacy Knox
Great! place to take your vehicle Ruben was very professional and the work was completed in a timely manner.Service: Painting
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May 2023 by Arthur T
Great work and great communication!
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March 2023 by Ruben Jimenez
Great body and paint work, I would recommend my family and friends.
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January 2023 by Khoa M.
Got my rear-ended Infiniti fixed there bc convenient being next to hertz. Wanted some other work done as well that I paid myself with total for both in excess of $1900.Problems: - charges extra for checks or credit card- a day before my car was ready to be picked up, system automatically texted me "confirming that you picked up your vehicle today" - after they closed so I can't even ask if they made a mistake - somewhat alarming - did they give my car to someone else? Finally they call the next morning to pickup car- car was not ready when I came but they had me pay and sign paperwork first - me being trusting signed and paid- when car was returned, there were some crack marks that the representative said was there before but simply got accentuated by their repairs - wow I don't see it in old photos and even if it was there, maybe it would've been nice to let me know? Give me the option to pay and fix it?
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December 2022 by FRED MASWARA
Just got our Corolla back today, looks great. Even though it took too long, CARLOS had the professionalism and curtesy to keep us in the picture every step of the way, explaining the supply chain issues as they rose. You don't get guys on top of their business like him these days. You need car/truck body service? Go there and talk to him.Service: Body & Trim
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December 2022 by Hannah Torres Garcia
Horrible customer service the guy working with my vehicle was helpful though.
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November 2022 by Bikram 101
This is a very bad shop to go and never come here they take a long time the other desk lady besides the blonde girl was very rude and unprofessional. They take very long and the estimate time is not the real estimated time they will always delay. Even after I got the car back there was some obvious issues but idk how they missed those. Take my advice and go somewhere else!!!!!!!
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November 2022 by Joseph M.
The finished product is excellent! Color matching a pearl color is difficult, and Family Motors was able to make it blend perfectly! I also appreciated Carlos and Christine being transparent of the delays and updates. I value the communication. Good things take time, and again the finished product shows it. Also wasn't expecting them to save my front lip, but they managed to that as well. Will bring my future vehicles here! Although there were some minor delays, I give 5 stars for the honesty and quality of the work.
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November 2022 by Seeme Steppin
Very terrible place the lady in the front is very unprofessional don't go in here asking questions cause they'll raise there voice and tell you they might have someone come out and check the car we waited there for hour while the lady just stayed on the phone and never asked anyone to help us. This place isn't about family. It's about being outrageous and rude as possible don't let elderly people or people who need help go in they will steal you for every dollar and the work will be incredibly bad quality. Care about your life! Find a different place.
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November 2022 by Jerry Cofield
Gerry Sanchez was very helpful and polite and even offered to fix a scratch on my truck bed for free
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July 2022 by Jasmine Braun
They took a long time to fix my car but fortunately my insurance covered the rental. They did a great job on my 2018 Lexus is250 and made it look brand new.
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June 2022 by David R.
Always great service and never a problem I saw a sign in the office that said frank does it right the first time and after 5 years of coming here I know that is a true statement
