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April 2022 by Ken Park
Back in DEC 2021, Mentors delivered my new sofa set to my home and the movers carelessly bumped the corner leg of the sofa and hit the surface corner of my new concrete dining table. The new dining table is now ruined since the damage is completely visible. The only thing I heard in that second besides the metal hitting concrete was "oops" coming from that mover. After proper recording of the damage on the BOL/Delivery form, you would think the company would compensate appropriately.Long story short, the company apologized, but made me go through their insurance provider for the claim which I found out was denied because they chose to argue it was MY FAULT!!!The movers that they use are suspect. The customer service is very poor, and if there are any issues that arise, good luck having them trying to resolve it. It is now April and taking them to court is my last option. DO NOT USE THIS COMPANY
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August 2021 by James Songcuan
Good people
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August 2020 by William Cahill
Told me on the phone that removal of old couch was $50, then at delivery it all of sudden became $75. Good for you for stealing $25 I guess.
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August 2020 by Alexandra Perth
This company refuses to return my phone call and has been holding my couch for over two weeks now. They have multiple different names for their business which is so shady. I’ve called multiple people to see when my couch will be delivered since I’ve already been waiting 9 weeks and still no call back. Unfortunately now I have to write a bad review.
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February 2020 by Sal Benavidez
In and out
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July 2019 by Kristy Damico
This company ROCKS!
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July 2019 by Ramona T.
Just had the BEST home delivery experience EVER! Jacob and Andrew arrived on time, were kind, efficient, and very professional. We have had many poor experiences prior to this with other delivery services. These young men did a great job and just helped represent the company very well. We highly recommend Excel!
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May 2019 by Megan Gatzke
Jacob and Andrew were very helpful!
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March 2019 by Tara H.
This company is amazing! They were flexible and accommodated my delivery, fixing a problem that wasn't their fault to begin with. (My order was placed with IKEA) They texted me to give me a 15 minute delivery notification. The delivery guys were fast, friendly, and right on time! Thank you guys!
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September 2018 by Scott Winkler
Local young men, who established their business on out working and providing better customer service than their competitors. I hired them when the first started, and now they are my only call when my kids have moved out, my business moved, and even provide a competitive storage warehouse. This is a solid local business.
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June 2018 by Tina M.
I ordered a new bed Finally Lol...anyway i ordered from Saatva and my purchase included free white glove delivery...The delivery company was Excel. They sent an email with a number to call to "schedule" a delivery date and time but when i called it was actually told to me what the Excel itself scheduled for me..i thought well i'm just so freakin excited about a new bed finally i'm not gonna b**** about it and just make it happen Lol...so today it was and yes they showed up between the 11:30-3:30 window of time. They were nice however i could tell one of them the taller one must of been new and this was the first account they have gotten to actually deliver and build a bed. They did just fine i watched eagerly of course and everything went smooth. Courteous and quick. I will most likely order my son a bed from Saatva when he needs one and be happy to have Excel deliver and build that as well.
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June 2015 by Steve Edwards
I recently hired Excel Relocation Systems to move me from Bakersfield and I really couldn't have asked for it to go any better. The residential movers showed up on time, did expert packing and apartment moving and then got right on the road for the local moving service to my new house in nearby Gosford. Even though I didn't hire them in the capacity of a long distance moving company, they treated it like it was a really big job. They wrapped everything up in blankets and plastic wrap; I wasn't worried about anything getting damaged in the slightest. Even the piano moving was stress free. The move took a lot less time than originally quoted (as my brother helped me move a lot of the smaller boxes the night before) and so the price was adjusted accordingly. The move seriously couldn't have gone any easier. Thanks so much for making it stress free. I can't really comment on their storage service but if you are looking for a professional moving company in Bakersfield, call Excel!
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May 2015 by Roy Collinson
I am a repeat customer of Excel Relocation Systems moving and storage company. I have used them over the years for both local moves in Bakersfield and long distance moves out of state as well. They are consistent in friendliness, helpfulness and how hard they work. They are expert movers and I wouldn't consider calling on anyone else for packing and unpacking either! On the occasions that I have hired Excel moving company as home and commercial movers, I have always been very pleased with their efficiency and care. In regards to residential movers, they are outstanding piano movers and treat every moving box as though it is fragile. When it comes to office moving, they are efficient and organised in loading and unloading which makes all the difference Their rates are fantastic which isn't why I hire them but is great for the young people at my work that I have referred them to for house and apartment moving. I use them for their high quality moving experience and would gladly pay a lot more if I had to. I feel confident in their automobile storage facility too - that my vehicle is safe from theft and damage. I will continue using them and recommending them to anyone in need of professional office or residential moving and storage services.
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July 2014 by Kanda Shipp
Excellent service!! Excel recently moved me into my new home. I have never hired movers before, and I will never move myself again! They did everything for us and I trusted their crew with all of our furniture and belongings. Nice guys, very friendly and accommodating too. The handled all of our furniture carefully. Our quote was spot on, with no extra fees at the end- which was a relief! I definitely recommend Excel to anyone needing a hassle free move. Thanks Excel!
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March 2014 by Bradley Mckay
5 Gold Stars for a consistent Professional Moving Company experience! We've been using Excel Relocation Systems for decades for everything from local moving to long distance moving services. They have done our apartment moving into bigger house moving and even our office moving once. They always do an outstanding job on the loading and unloading and the expert movers seem to really care about and enjoy what they do. We've never had anything broken because they do such a great job on the packing and unpacking of breakable items. Their moving and storage facility is top notch too. Our friends tell us horror stories and we always say the same thing - don't try to do it yourself, just call Excel! Thanks again, the McKay's.