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December 2023 by Linda L
This pharmacy is hiring! I can see why!After a long day day and getting out of the hospital with my mother I had to pick her prescriptions up. The lady that at the drive thru was the rudest ever! If my mom had to deal with that after her surgery I would be pissed! Sadly this is the closest pharmacy to my mom but I will advise her to pick a location where employees are happy to be working.
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November 2023 by PACA
Various items, health, beauty, stacks,household products, drinks, etc.
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November 2023 by Emma D.
Denise is the worst pharmacy technician ever she hates her job and her life. She was so rude, threw the medication in the basket and walked away even though I had more questions about a different medication. She seen me sitting there and didn't come to the window until I pressed the call button. She then said 2 words about my other medication which wasn't covered by insurance, printed it out walked away again didn't even ask if I needed anything else. I can't believe she works in the medical field. Definitely taking it up with corporate . I was so appalled.
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July 2023 by Shash Khan
As soon I get inside I've noticed a lot of shelves are pretty . Looks like the are closing the business. And a lot of stuff like soap, shampo are even in a glass storage that are locked. They are probably getting hit by thieves like they do in SF. Feel bad for the business and the consumers paying for the high price. Totally a big change now a days.
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July 2023 by jane gibbens
I was with another pharmacy for years but they just weren’t a good fit so I moved to CVS and wow they are so helpful and go beyond and out of there way to help you great pharmacy great bunch of people love everything about them
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July 2023 by Ashley Barker
Hope you don’t need your Rx right away. They are alway out.
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June 2023 by R C.
9628 Rosedale Highway. June 1, 2023. Let's call it like it is because, maybe it's the New York in me but, I can't tolerate BS or poor service, especially when snooty, Prima Donna employees forget that they're OVERHEAD and the CUSTOMERS are PROFIT. Welcome to the CVS Pharmacy at 9628 Rosedale Hwy. The STORE STAFF, in general, AWAY from the Prima Donnas at the Pharmacy...all good experiences with any of them anytime we've been in. The floor staff and everyone up front..terrific!! The Pharmacy? Uhhhh.......not so much (and I'm being kind giving them even THAT much). The gamut from complete indifference to outright rude; including the phone call my wife just made 25 minutes ago to see if the prescription the doctor called in was ready. FEMALE, UNNECESSARILY RUDE, CURT, INDIFFERENT. As soon as my wife said OK we'll pick it up...."CLICK." Nothing. Nada. Zip. No "OK, it's here when you're ready" (or anything similar). No verbiage of ANY kind -- no sound -- no grunts -- no guttural gruffness -- no acknowledgement at ALL of the CUSTOMER on the other end of the call....just..."CLICK". Management should be ashamed of having their company repped like this. I'm in the entertainment business, and having been in "service' to producers and studios and fulfilling their needs for DECADES, I KNOW what it takes to 'deliver' the goods as professionally as possible and build a reputation to be proud of. Attitude-wise? This CVS Pharmacy doesn't make the cut. Not even close. The female who answered the phone earlier obviously skipped class that day when they taught "customer service." And she's not the only one back there with that toxic attitude. When we experience great, even "GOOD" service, we tip HEAVILY and what's MORE -- we make SURE the restaurant owners, or business owners, managers, whomever etc. KNOW how great their staff performed; how terrific THAT team member performed. A CREDIT to the organization! Sadly, that's not the case at this CVS Pharmacy.
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May 2023 by Sara Duncan
Clean enough, no lines usually for reg purchases, Rx is nearly always a wait
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April 2023 by Josh Nance
Staff was friendly. Self check out went smooth. Store was clean. I was able to find my wife’s favorite energy drink here too.
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March 2023 by B. Colbert
Placed on hold for over half an hour when I called about an urgent prescription. Not good customer service.
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January 2023 by Rhonda N.
Just wow. The store was late opening, I was the first person at the pharmacy. The staff is NOT welcoming at all. I could barely hear the pharmacy tech speak. She ignored the fact that I couldn't hear her when i asked her to repeat herself repeatedly . Very impersonal and almost rude. Time to shop elsewhere. I DO NOT RECOMMEND.
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December 2022 by Brian S.
This CVS pharmacy was super easy to work with... had to transfer some meds from Vegas to Bakersfield. Very pleasant switch and made it easy. Super efficient and friendly service. In and out in 3 minutes.
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November 2022 by Andrew Olvera Jr
Workers were rude,and mean to my son
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August 2022 by Dan Marty
If you need drugs this is where to go
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August 2022 by Charles T.
First off the staff at this location are good. None of the issues I've had are on the people in the store. They've tried there level best to fix it. It's all corporate problems. And there are huge, extremely dangerous and they're probably going to eventually end up killing somebody. The database where they keep all your prescription information is corrupted and has been for months. The prescribing doctor on your prescriptions will be some random doctor you've never seen. I've tried to get them to fix this in store no less than 10 times. Next month it's right back to the mystery doctor. Today I tried to refill and a bunch of my meds have Doctor "Not Applicable". Really? What school did Dr Not Applicable attend? University of Not Available? With them constantly sending prescriptions to random doctors, they will eventually give somebody something they shouldn't and they'll have a bigger problem. When that happens I'll be glad to testify that corporate knew the database was fried and did nothing but continue business as usual. I see lots of 1 star, "They never called my doctor" or "Never get my refills" reviews. They called "A" doctor. Just not YOUR doctor. I talked to the staff at this location they know it's happening but it's not something they can fix. It's at headquarters and they can't fix it. I've talked to other customers and they're experiencing the exact same thing. No matter how many time it's fixed, next month it's corrupted again. Run as fast as you can. Anyplace but CVS. Any CVS, because this issue is at a corporate level. All CVS pharmacies use the same fried database. They're going to kill somebody. Get out of there before it's you.
