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June 2024 by Tiffany Hulsey
Deja was very helpful and informative. Quick and pleasant experience
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March 2024 by Moe
The service at the pharmacy is bad, the staff are very unfriendly. A slight change in attitude goes a long way!
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February 2024 by Julie Denvir
Store looked bright, clean and had my items in stock. Friendly staff.
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February 2024 by Brandon Munoz
Kayla the pharmacist is hereSo if there was a way to add a 10-star review I would do that also she is always been amazing and anytime we have any questions with other items that are not on our prescription list she is always more than helpful to let us know what will work the best. Currently we had a question about our daughter and she thoroughly showed us which would be best to help her in her certain situation. Kayla has always been the best and never once has let us down. CVS is always been a good pharmacy to go to but Kayla makes it even more awesome.
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January 2024 by Kelley S.
Zero stars. I went to CVS to have some pictures made and return 2items. The only one who seemed to be working in the store was a new employee who had no idea what she was doing. She trying her best and called her manager when I asked to please ask someone to help who knew how to run the print yourself picture machine. I was there for what seemed like hrs. She kept saying try starting over. No one ever came out of the office if there was someone there. I'm writing this not only because I am pissed but they should be ashamed of themselves for leaving this employee by herself. After I finally finished getting the pictures there were 3 employees or managers standing around talking. Mind you the store basically had no customers besides me and I can see why. She deserves a raise and the higher up's need to be fired. I have never left a review before
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December 2023 by Oscar A.
Do yourself a favor and go to Walgreens or Rite Aid pharmacy instead. Horrible customer service and work ethic at this CVS. I'll rather go to my grandma to get home remedies than go here.
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September 2023 by kelsey clawson
Honestly the worst pharmacy I have ever had experience with. I was told my medication was not in stock but would be the next day. Fast forward, the next day I call and am told it’s still not in and they “don’t know when it will be” and told me to “call around to other CVS’s”. I informed them I’d like to speak to someone higher up, they said Kayla the supervisor would call me back and surprise surprise she hasn’t. Absolutely horrible customer service.
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September 2023 by Rob K.
Simple items like deodorant blocked up so you have to wait for an associate to come open the case for you. This is made more problematic because they're understaffed. No bags in the self-checkout. Just not very well run.
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July 2023 by lizette tapia
I had a super discount on the price for being a CVS member, and the young man who helped me was super friendly and efficient
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July 2023 by Oscar Ram
Love this place!
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July 2023 by shiela Lawson
Wish I could give negative stars...5 hour to fill 6 pills of Tylenol with codene for my child who was put under for 4 wisdom teeth..Thank you so much for making my kid cry in pain while you took hours to to put 6 pills in a bottle. After she had to have a bone graph
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January 2023 by Shawn Hance
CVS is good customer service quick to help you carry everything that I need I CVS but you need more staff I like waiting in line is that good store
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December 2022 by Cathy Heredia
I absolutely love shopping at CVS. The associates are always very helpful, friendly and efficient. Store is always clean and well stocked. I recommend this store greatly.
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September 2022 by Mamma Drama “Gaviota” Arias
The staff always resolve with the best manner and explains when it is out of their hands. They always make me feel welcome.
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August 2022 by John Siebler
I'm disabled with a bad knee. The pharmacy is in the very back of the store. Whenever I go there I have to plan on standing in line at the pharmacy for at least 10 minutes. Their customer service is the worst that I have found in Bakersfield, no matter what kind of business. It will not allow me to give it No Stars. Don't go there unless you have no other choice! When I was there today, the clerk at the pharmacy was more interested in flirting with the customer in front of me.