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February 2024 by Alisa I.
The store itself is great but the pharmacy is a disaster. Been coming here for years since the one on California closed. First of all the drive through rarely has the second lane open and when they do they act like you're a jerk for using it. The sign says they won't fill a new Rx at the drive through because it will cause long waits. Yesterday I'm pretty sure that's exactly what they did. We waited a LONG time. When we pulled forward we were told we could not use a Good RX coupon at the drive through. And that they needed to close the window for lunch soon. Wow. I paid the full price just to get out of there. Can't wait to switch pharmacies.
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January 2024 by Michael Case
The manager at the CVS that I visited is one of the most helpful and kindest at the store.
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January 2024 by Chris Z.
Jenny R the best pharmacist there she is so helpful she gets all my medication. Good work ethic I enjoy her and her time
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January 2024 by Deborah Branson
Worst cvs ever. Dirty carpets ...almost always. Some of the girls r nice but some r terrible. I tried to make a rsv shot appt online and the website sucks!Says no clinics available in 93309 or Bakersfield ca. The gal on the phone sfter it rang for 8 min said go online.
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January 2024 by Jake T
Never have I ever been on hold for 30 minutes at a time. Worst customer service experience I've ever had. Thanks for being so helpful!
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October 2023 by nikjt641
Everytime I go there, I wait 20 - 30 minutes and I never understand why. There's usually 4 - 5 people in front of me and they take forever. They are ALWAYS RUDE, entitled, and lazy. They act like you interrupted their lunch break to give you medicine.
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October 2023 by Luis Sosa
I never got a call for my prescriptions being ready. I never got a call to let me know they received my insurance information. I waited weeks to hear anything, and I finally had to walk in. They did not seem busy, yet I did not receive a call. I asked to speak to a supervisor, and I got Yvonee. I hope that's her name. She explained the situation they were in and helped me get my prescriptions filled. I was planning on finding a new pharmacy, but because of Yvonne, I will be sticking with CVS. DO NOT GET RID OF HER, or my business will go with her. She's the reason for a 5-star review and the time it takes to actually review.
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October 2023 by JMV
It’s just a shame how everything is locked up due to theft, just walking in and taking items and running out the door. This world has changed.
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October 2023 by Kim Owens
Have your prescriptions filled at CVS if you like repeated LIARS AND DISHONEST PEOPLE FILLING YOUR MEDS.
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September 2023 by Carey Mead
Every time I try to shop I feel like the employees are waiting for me to try and run out the door, they all gather by the door until I get thru the cash register. I go there now only to use the ATM. I always thank them for the use of the machine and I always feel like I am being watched.I asked the pharmacist about the medicine I was taking and she just ignored me. I spent a lot of money in the back at the pharmacy register, I went down a isle instead of walking straight thru, and got escorted out to the parking lot.
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September 2023 by Anita Catalina
I tried to get my prescription on Friday night they said to come back the next day I went I called it wasn’t ready they said come later this afternoon. I go at 5:45. Wait in line they help the person in front of me and then tell me that it’s closed at 6 o’clock. It was 558 on my phone and they wouldn’t serve me.
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August 2023 by Lynn H.
My wife and I switched from Walmart to here and it has been the worst mistake of our life. Unless you physically go in you can't talk to a pharmacist. They don't give a crap about their customers. I have spent over 45 minutes on the phone on hold waiting for somebody to answer the phone only to keep hearing their commercial about how I can do it online. Oh by the way that didn't work either.
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July 2023 by Leslie W.
I give the pharmacy a negative number. The lady I just spoke to was SO RUDE. Was TRTING to get my prescriptions refilled due to their other store closing. And one medication was a pain reliever. This VERY RUDE lady told me that CVS HAS NEVER HAD this medication. Which I know is BS because I am Holding the last prescription that was picked up from a CVS this past May. She slammed the phone down and then another kinda nice lady answered the phone and helped me figure out what to do. So DO NOT go to this pharmacy
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June 2023 by Kahnna Feliz
Rylee helped me today and provided excellent costumer service.
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May 2023 by Claudette Gates
Slower than molasses running uphill will not answer the phone when calling