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January 2024 by Mohammed Oomerjee
this place is amazing, great customer service along with friendly staff , I'd like to give a special recognition to Silvia , she was a really helpful and helped me get my phone
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October 2023 by Jessica L Garza
Went into this location and was helped by the best representative there!! The manager Janae was very helpful in getting my children’s phones lines back in service after a very difficult time dealing with the phone agents!! She is always very friendly and makes sure you always leave the store a happy customer.. kudos to her for know her products and customer service!!!
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September 2023 by cassandra Nunez
Went in to see about changing services and was greeted by Silvia, Joanna and her team. Such great customer service had the best experience ever!! Switch from Verizon to cricket 4 phones in less than 1 hour. The girls had me in and out in no time.. excited to start saving money Verizon was a arm and a leg ? thanks girl appreciate all the help ?
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September 2023 by Get Money
Manager Janaai Was very rude and manipulative.Promised me it was the best service and after I started to walk out she convinced me to still get the service and service is very slow. Also was told I can get money back and called and was informed only device is refundable. FIRE HER
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September 2023 by Denise Lucero
Been a cricket customer for quite some time now, saw the store inside the mall & I needed something real quick. Everyone was so welcoming and knowledgable!!
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May 2023 by Lissy Santana
Great customer service the girls are super friendly all the time.
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December 2022 by Serena Arista
Great customer service went in switched my line got help from both lady’s Silva and Benny thank you guys for your help I fully recommend
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September 2022 by minezz Jazzy
I usually don't post reviews, but i have to i came for an upgrade my phone and a young lady named Beneranda help, she was disrespectful towards her coworkers made me feel uncomfortable when she was shouting very rude while she was busy with people, She was so unprofessional,I came back a later day I had problems with my phone and the manager was really nice and professional, people like her should working ,I hope they fire the other employee!! I hope to hear back soon...
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June 2022 by Beth M
Came in to purchase a phone!! Jaanai the store manager is by far very professional, she helped me with everything I need !!
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October 2021 by Bunches Villarruel
By far the best experience I’ve had, I came here yesterday to look around, i told the manager i will be back the next day, sure did i came I purchased a phone from a really nice young lady, I’ll absolutely loved good customer service and she was very friendly, i will be coming back soon!!
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March 2021 by Joaquin Deleon
Honey was very helpful switched from Verizon over to cricket and I am completely satisfied she always goes the extra mile I don’t know who her boss is but she should get a raise always very professional thank you so much Honey....
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February 2021 by ROBERTO PALAFOX
Very helpful, easy going and took care of everything I needed and got me everything I wanted.
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January 2021 by Danilo F.
I went there a few weeks ago to by two phone cases for the new two phones that I bought to ny kids. The lady sold me two new cases that fit the phones, before leaving we noticed that with the cases on both phones were not able to turn the volume down or up. The lady said that it was normal at the begining and that in a couple of weeks the cases were going to loose up and will start working fine. After several weeks of both cases not alkowing the phones to turn up or down the volume I went back to the store. The same lady did not hesitate to tell me on my face " I am sorry all sales are final"
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November 2020 by Maria Sanchez
By far the best experience I’ve had, I came here yesterday to look around, i told the manager i will be back the next day, sure did i came I purchased a phone from a really nice young lady, I’ll absolutely loved good customer service and she was very friendly, i will be coming back soon!!
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November 2020 by Disneyland DAD Manny
Went in to inquire about the cricket services, I had sprint and ended up switching over to cricket because of the manager Janai. She was very helpful, very nice and her customer service was awesome!! Very happy with janai’s customer service.
