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March 2024 by Mrs. Emily P.
Anna! Seriously, get it together. Not doing your job because you are "busy" is absolute nonsense. You had not one minute to call someone!?!!
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December 2023 by Corby O.
Citibank is just difficult to work with. My wife as a Citibank member until something to compromised. She got a call one evening and the caller spoofed the number to look like Citibank's official number. They claimed they were following up on several Zelle charges that were authorized from my wife's account and wanted to confirm some things. They already knew the login name that she used for her Citibank account and some other personal details. I don't think it came from a security breech on her PC or they would have already had the password and other information they wanted so I'm not sure where they got the info. Anyway we shut it down quickly and called Citi ourselves. My wife didn't feel comfortable after that so she closed her account. It took forever for the girl at the counter to help her get her account and even though we had already gone over everything about the reason for the closure the manager came over and wanted to hear it all again. When they finally cut her the check for her account she told them she wanted it closed out, the girl said it was. The account was closed, nothing in, nothing out it was gone. Fast forward 3 weeks, she had given her work the info for her new bank but they didn't process it and sent her pay check direct deposit to Citi. Low and behold her account wasn't closed and the money went into the Citi account. They wouldn't talk to her on the phone because she had emptied her account so she had to drive all the way down there again and explain everything and get them to cut her a check again for her paycheck that went into the bank. The account shouldn't have been open in the first place, it was almost a month after we had cancelled it. Something strange is going on with Citi, if you bank there I'd keep a close eye on your account.
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October 2023 by Dina Pascua
Fast service
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May 2023 by Maria Guerra
The best Bank!!
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April 2023 by Marcel Monji
I like Citibank. I hear people say they don't. I don't understand why they seem to be fine to me. I guess what I like the most is there's not a bunch of them. I don't like banking with a branch that's at every corner or inside every grocery store. Banks shouldn't be like convenience stores. They should be like financial institutions.
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October 2022 by Keith Bless
There atm was open and I was able to deposit money fast to pay my phone bill thanks Citi
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June 2022 by Robert Tyminski
Have been using Citi since 2002. Never dissapointed. When on vacation one time, they notified me of unauthorized transaction and took care of that ASAP.
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March 2022 by America's Grumpy Uncle
Very professional staff, and very friendly...
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February 2022 by Susan E.
After backing at Citibank for over 30 years they are threatening to close my account and impound any monies I may have in the account. I have my social security checks automatically deposited into my account each month. I electronically pay for bills out of that account each month. They claim that due to the inactivity of my account they will close my account. Automatic deposits and electronic payments do not count as activity. They encourage us to go paperless then we are penalized. I have to go in person to make a deposit or withdrawal. I will changing banks!
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January 2022 by Shubam Dawar
Very unprofessional staff and uneducated staffThey even dont know how to linked up the two accounts and they even dont knw about the secure credit cardThey trying to play with your accountI don’t recommend to anyone to deal with them
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January 2022 by Carey Dean Mead
Only ATM that is under cover and I don't have to stand in the sun or rain. And it is easy to find parking right in front of it.
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March 2021 by Janet Sterling
Very friendly and helpful service.
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January 2021 by Mark Mitchell
Not open to walk up
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November 2020 by T A
It's still closed
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October 2020 by Bulma B.
The website is down! The app is down! No one answering phones to ask about it! You guys are trash! Fix your s****