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October 2023 by Mary J R.
Awful place. Arrogant meat head in the front desk taking care of customers and talking behind their backs as soon as they walk out. Francisco is his name. Don't go here charging an arm and a leg to get you fixed up.
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October 2023 by Juan Muralles
Lorenzo and his team have done a great job always from tire service to alignment and break job. Recommended 100%
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September 2023 by John Haberkern
Very happy with my first experience here. Needed brakes, price was nearly $100 bucks cheaper than another shop down the street. 4 hours later job completed and I’m driving home. Thank you.
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September 2023 by Mayra Ureño
They don’t even deserve a one star!! Never ever going to this place again will nor recommend!!! I just got laughed in my face. ? I took my car in for a tire nail fixed just to find out it did not get fixed. Did not bother telling me anything just that “it was done! I’m so upset, maybe because I’m a “girl” they thought I was less important or would not find out!!
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August 2023 by Richard R.
Outstanding auto repair shop. They're always honest and up front, and will often recommend less expensive options than ones I've anticipated. Prices are always reasonable. Service is fast with great communication. This is the only place in Bakersfield I go for tires.
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August 2023 by Blanca Viramontes
I'm new here to Bakersfield was nervous to try a new mechanic and not my old mechanic anymore in LA. happy to say the service here is great! They did a great job on my car. Did an alignment and installed new tires. So far so good! Highly recommended. I guess this will be my new go to from now on.
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August 2023 by Joe Johnston
Not interested in customer service, don’t answer the phone, etc. we have choices and I was much happier with discount tires, and America’s tire company. I own a company and will never use Caroll’s again..
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August 2023 by Joey J.
The tires were fine but try to get in to get them rotated and you need to wait forever. Unfriendly & poor customer service. I rarely leave negative reviews but there are much better choices: Discount Tire, Big O & America's Tire will treat you with respect.
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August 2023 by Margaret Cavaness
They did a fantastic job on everything I said that I needed to be done with my car. I will definitely recommend Carol's Tire from now on
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August 2023 by Brittany M.
My husband took his truck here. When we went to pick it up we noticed a huge dent on the front bumper. Of course when we asked to see the camera footage they said the cameras didn't work. Since we couldn't prove the dent happened there they only paid for half of the damages we are left paying for the repairs out of pocket. I do want to note Lorenzo at the front desk was helpful and easy to work with. It wasn't his fault, it was a corporate decision.
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June 2023 by Steven Schulz
Seems like everytime I tried to stop in here, the staff just interested in helping, they won't look at you when telling they are too busy. It's kinda of weird.
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April 2023 by Mike Reed
This is a busy shop!! The Service advisors are all attentive and friendly. I felt as if they had my best interest at heart. Repair work done quickly and correctly. Definitely a place to recommend to friends and family.
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March 2023 by Melissa Munoz
Great work and great customer service
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January 2023 by BRANDIE ORTIZ
Best service really great prices friendly people helped me out alot
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December 2022 by Tom A.
Dropped in here after seeing a check in deal for an oil change. Still not the best deal in town but a pretty good deal with the check in savings. I also had a headlight burned out and happened to have a spare. O asked if they could replace the bulb after the oil change. They changed the bulb at no extra charge. Friendly enough staff.
