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September 2023 by Jorge Santos
I've got to share my awesome experience with Caliber Collision Repair because it was nothing short of fantastic! ? These folks are all about delivering top-notch work, and they do it with a smile, making the whole repair process a breeze. ?From the moment I stepped into their shop, I was greeted with a friendly and welcoming vibe that instantly put me at ease. They know that dealing with car repairs can be a hassle, and they go out of their way to make you feel like part of the family.But here's the icing on the cake – their management is absolutely top-notch! ? They've created a team that's passionate about their work and dedicated to providing the best customer experience. You can tell they're the driving force behind Caliber Collision Repair's excellence. ?Let's talk about the magic they work on your vehicle – it's truly remarkable! They treated my car like a work of art and paid attention to every little detail. When I got it back, it looked even better than I could've imagined. ?✨What sets Caliber Collision Repair apart is their unwavering commitment to doing the job right, every single time. ?️ Their technicians aren't just skilled; they're artists who are passionate about their craft. You can tell they put their heart into every repair they do.Throughout the whole process, they kept me in the loop and explained everything in a way that made sense. Their clear and open communication gave me peace of mind, knowing that my precious ride was in capable hands. ??They didn't make me wait forever to get my car back! ? Caliber Collision Repair understands that time is money, and they work efficiently to get you back on the road in no time.But it's not just about the repairs – it's about the people. Caliber Collision Repair's team genuinely cares about your satisfaction. They take the time to listen to your concerns, answer your questions, and send you on your way with a smile. ??I can't recommend Caliber Collision Repair enough. Their dedication to excellence, attention to detail, friendly service, and outstanding management make them the absolute best in the business. ?? Thanks a million, Caliber Collision Repair, for making my car look brand-spankin'-new and for being the friendliest folks in the world of auto repair! ??
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September 2023 by Alpha R.
I've got to share my awesome experience with Caliber Collision Repair because it was nothing short of fantastic! These folks are all about delivering top-notch work, and they do it with a smile, making the whole repair process a breeze. From the moment I stepped into their shop, I was greeted with a friendly and welcoming vibe that instantly put me at ease. They know that dealing with car repairs can be a hassle, and they go out of their way to make you feel like part of the family.But here's the icing on the cake - their management is absolutely top-notch! They've created a team that's passionate about their work and dedicated to providing the best customer experience. You can tell they're the driving force behind Caliber Collision Repair's excellence. Let's talk about the magic they work on your vehicle - it's truly remarkable! They treated my car like a work of art and paid attention to every little detail. When I got it back, it looked even better than I could've imagined. What sets Caliber Collision Repair apart is their unwavering commitment to doing the job right, every single time. Their technicians aren't just skilled; they're artists who are passionate about their craft. You can tell they put their heart into every repair they do.Throughout the whole process, they kept me in the loop and explained everything in a way that made sense. Their clear and open communication gave me peace of mind, knowing that my precious ride was in capable hands. They didn't make me wait forever to get my car back! Caliber Collision Repair understands that time is money, and they work efficiently to get you back on the road in no time.But it's not just about the repairs - it's about the people. Caliber Collision Repair's team genuinely cares about your satisfaction. They take the time to listen to your concerns, answer your questions, and send you on your way with a smile. I can't recommend Caliber Collision Repair enough. Their dedication to excellence, attention to detail, friendly service, and outstanding management make them the absolute best in the business. Thanks a million, Caliber Collision Repair, for making my car look brand-spankin'-new and for being the friendliest folks in the world of auto repair!
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August 2023 by Margo Cooper
Very professional, attentive, kind, respectful, communicates via text to keep you posted on your vehicle. My advisor, Marina Sienna was very professional and attentive to my needs. She rocks!!! Highly recommend. TyService: Body & Trim
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August 2023 by Sharon Giroux
Caliber collision was extremely efficient on renewing the damage I had on my jeep which was quite extensive. They even cleaned the inside. All staff and mechanics were so professional and friendly. I was very impressed. I had, had a rear end accident.Besides that, had nothing to do with the accident, I had a door that had a broken part inside the handle, couldn't lock or unlock it. Richard told me if I go to the dealership and pick up the part they would put it in at no extra charge. I was so appreciative. In this day and age that's rare. Thanks too you, and all of your staff by
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August 2023 by Chelsey Alvarez
My first time here and my car was beautiful when it was all done. I really damaged the front of my car unfortunately, but my experience at Caliber Collision made the whole thing easier to move past & forward. Drive safe yall and always be mindful of poles in parking spaces ??Services: Painting
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August 2023 by Globee Advincula
My truck was involved in a hit & run. Caliber was kind enough to take my truck & revive it. I was treated kindly & respectfully.. my truck need led more attention & we’re awesome enough to communicate with meServices: Painting
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August 2023 by Miguel Magallanes
Personal were very helpful an made me feel very welcome work was spot on painting was perfectly done would use them again on one of my other cars.
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August 2023 by Yoana Vazquez
They were very helpful and the manager went over and beyond for us. They left our vehicle in perfect condition. Would definitely recommend this place.
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July 2023 by Seth Williamson
Somebody swiped my truck while it was parked, I brought it here based on the reviews. Really glad I did! Big shout out to Tyler, he got to me quick and was completely forward about the process and how long it would take, based on the level of damage. One week later, I picked up my truck and I was amazed how it looked. It came out great, like nothing ever happened! The body man, Martin is truly a master of his craft! The insurance process was super easy to do. Highly recommend. Also, the lifetime warranty of the repair is a nice peace of mind to have. Great shop, great service, great results ??Service: Body & Trim
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June 2023 by Curtis Holt
My jeep was rear-ended, and it took about a month to fix. That wasn't a huge deal but when I picked it up, we noticed right away that the middle rear seatbelt wasn't connected, the exhaust shield was hanging and the trim was missing for the rear hatch window. They owned up to the seatbelt and were apologetic but said the trim was missing when it got there. Showed them pictures proving them wrong, so they said they would order the trim but apparently never did. It's been several months now.Over the next month, I found another rear seat belt not connected (bolt was only in by a few threads), overspray, more loose hardware, more scratched interior panels, and the tire carrier was bent. They reused everything they could but charged the insurance company for replacements on everything. The tire appeared to sit at a strange angle so when I took the carrier off and set it on the garage floor, it was obviously bent and still had pieces of glass inside of it. Really frustrating since the final bill showed they replaced it.Body work was decent overall. I can't tell there was damage with the body work itself, but the lack of quality control is ridiculous.
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June 2023 by Saul Munoz
Outstanding Service by Richard at Caliber Collision!I recently had the pleasure of being assisted by Richard, an exceptional team member at Caliber Collision, during my car repair experience. I must say that Richard's outstanding service and expertise made a significant impact on my overall satisfaction with Caliber Collision.From the moment I first interacted with Richard, I was impressed by his professionalism and knowledge. He took the time to listen attentively to my concerns and thoroughly assessed the issues with my car. Richard's expertise shone through as he explained the repair process in detail, ensuring that I had a clear understanding of the necessary repairs and associated costs.Throughout the entire repair process, Richard consistently provided excellent customer service. He was responsive, reliable, and readily available to address any questions or concerns I had. Richard's friendly demeanor and approachability made me feel valued as a customer, and I greatly appreciated his willingness to go above and beyond to ensure my satisfaction.Furthermore, Richard's technical skills were exceptional. He oversaw the repair process with meticulous attention to detail, ensuring that the work on my car was executed flawlessly. The end result was a perfectly restored vehicle, and I couldn't be happier with the quality of the repairs. Richard's dedication to his craft and commitment to delivering top-notch service were evident in every aspect of his work.I would like to express my sincere gratitude to Richard for his exceptional assistance throughout the entire car repair process. His professionalism, knowledge, and friendly demeanor truly set him apart. Richard's contributions were instrumental in making my experience with Caliber Collision a positive one, and I would highly recommend him to anyone in need of car repairs.Overall, my experience with Caliber Collision, particularly with Richard's assistance, was exceptional. Their commitment to customer satisfaction, combined with their expertise and quality repairs, make them a top choice in the industry. I am grateful for Richard's exemplary service and for the overall positive experience I had with Caliber Collision!Services: Tires
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June 2023 by Donna Green
We were towing our car on an RV trip & it was damaged knot drivable) on a Bakersfield highway.We didn't know any shops, but the tow truck person suggested Caliber Collison.They were amazing! They took us right in & began work immediately. We recieved updates on the progress almost daily & we received answers to any questions we had within a couple of hours.When the car was complete, they met us half way to deliver it to us because we live over 4 hours away. This was an enormous help to us and over & above ( they even filled our gas tank).The car was beautiful! You can't even tell it was damaged.I would highly recommend Caliber Collision in Bakersfield to anyone, and actually I have!Services: Painting
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June 2023 by Scott Joslin
Everyone there was super polite and professional. The repair they did on my 2011 Kia Sorento was beyond my expectations and they did it in a timely manner.
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April 2023 by Anthony Canez
Top notch collision center. I was updated with text on the status of my vehicle. Excellent customer service and repair work. And my vehicle was ready a week earlier than originally estimated.Services: Painting
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March 2023 by Angie B (acolina85)
Had a small collision with another vehicle & needed repair on my front front bumper. Calliber Collision was on my insurance list of recommendations & very glad we chose Calliber Collision to help with the repairs. Professional and friendly staff that helped us through the process. Car was repaired DAYS earlier than the date given. Thank you! Definitely would come back when needed!Service: Body & Trim