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February 2024 by Eva Medina
"I advise you not to bring your pet here because they are only concerned about making money and they will try to cheat you. Personally, I took my dog to this clinic as my old vet retired and my dog needed medication for her allergies. The doctor examined my dog thoroughly and claimed that she may have an autoimmune disease called Lupus. However, the doctor took advantage of my concern and had his assistants give me an estimate of $1,175.00 for various charges such as x-rays, blood work, medications, injections, and so on. I agreed to it because I wanted to know if my dog actually had Lupus. I left my dog in their care and received a call eight hours later that she could be picked up with her medication. When I asked about their diagnosis, the assistant said that the doctor wanted to perform additional tests, such as a urinalysis and other exams. I refused because I felt they were just trying to take more money from me.When I arrived to speak to the doctor and asked him about his diagnosis, he said that with all the exams, he still couldn't determine if my dog had Lupus or not. He even admitted that no other vet in town could determine it from those exams. I was upset and demanded my money back, but he refused. I felt that he was a dishonest doctor who only cared about making money."
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February 2024 by Isaac Pena
I usually don’t do reviews but this has to do with the safety of my pets. This happened awhile ago so im not sure if the same people work here.Took my dog here for a checkup and bloodwork and he literally spent the entire day there. For a quick checkup. And just waiting for my dog to be seen took over an hour..Staff was unhelpful and dismissive as well as a bit disrespectful. Every question i asked was either answered with another question or completely disregarded. Seemed to not know what they were doing at all.0/10 i only gave 1 star because it’s required for a review
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February 2024 by Claire Fisher
Don’t recommend
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February 2024 by Emily Peters
I have 23 pets and I always come to this vet for their checkups or if anything is wrong they are so nice here and very professional they have very good prices this is the cheapest vet I’ve been too their definitely not doing this just for the money and I love that.
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February 2024 by Tatum O'Nan
I'm never bringing my dogs back after going unnecessarily into debt for this place. My dog was pooping and throwing up blood so we took him here as they give the quickest appointments. Every time we can we sat in thr lobby for an hour minimum so the appointment time was very pointless. Thry seem ridiculously understaffed as well. We were charged 3k for 2 x rays, 1 set of blood tests, and 1 set of fecal tests. They tacked on all sorts of extra charges and insisted it was necessary. Some examples are sedation for 50, vitamin b for 40, anti-inflammatory for 50 etc.... thry took 5 days to get back to us on thr conclusive results of his testing and x rays. I called every day and they said they'd get back to me soon. We couldn't wait any longer and took him to the vca as an emergency visit but it only cost 400 bucks for the exact same treatment. They didn't have to sedate my dog and they didn't give him 40 different injections and shots that each cost 50 bucks. They were much quicker and efficient. They eased our concerns and gave us the same medication but in 2 bottles instead of 7. I'm boggled at how I feel like a vets office was negligent towards my dog and his test results and how 90% of the itemized bill felt very inflated and unnecessary. Of course they insisted everything was necessary but the fact that we got the same tests abd exams done at an emergency hospital quicker and for 7% of what all critters hodpital charged is infuriating and mind boggling. It really felt like a money grab when I looked at my bill
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December 2023 by Judie C.
I so appreciate it all the help we got at All Critters , Pet Hospital. Have a rescue pit and they allowed us to help with his care when no one else would. They have saved my dog when he was bitten by a feral cat and they cared about him and our family and I appreciate them very much, I would recommend them to anyone. Especially with so many vets who turn people away because well they make too much money and they make their care preventively expensive. Pets can be expensive but there's no reason to add insult injury. I loved All Critters . Thank you very much for them.
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December 2023 by Jessica Mills ostrom
I do not recommend this vet. I took my chihuahua there because his back legs where not working. I waited two hours after my appointment time. When I finally got to see the vet he did a very minimal exam and said he would do X-rays and they would contact me with the results. I questioned that because our regular vet always reviews the X-rays immediately with us. He said he can only tell if something is very obvious like a broken bone. I asked what are you doing for him today he can’t walk, he hasn’t eaten in two days he hasn’t used the bathroom in two days. He clearly needed help that day. He gave steroids and told me a pain medicine and sent me on my way after six hours they couldn’t tell me anything other than he needs rest. I called my vet the next day and they got in him and the steroids where for a dog triple his weight and the ‘pain meds’ where a joint supplement that had nothing to do with the problem he had. When they called me back to give me the x ray results all they said was he needs rest!! This cost me 722.00 for them to do nothing and prescribe medicine that was completely wrong for my pet. They have zero compassion for your animal. I will be filing a formal complaint with the veterinary board also.
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December 2023 by Tara Bernard
Clara and Shelby went out of their way to give us a great vet experience. My dog has been traumatized and was terrified, they were calm, professional and VERY helpful. Dr. Mahal was great, too!
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November 2023 by breanna brown
My boxer had mites, ended up costing around 800$ in total for a ton of weekly shots and then finally a pill that actually worked after countless injections. Then took my other dog in for itching as well.. 469 dollars for them to tell me it's not what they tested for and it's going to be another 74 for the fungal culture. Tried to get my cat in for a spay.. first they wanted to schedule an itial visit for 75, then preoperative oppointment with blood work and then the spay.. like 3 appointments for a spay? The man upsells horribly and really only cares about getting paid. My dog has never met anyone who wasn't a friend until he met this guy, he hates him.
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November 2023 by Emily M
Wonderful, caring staff who go above and beyond for the animals and the humans as well. We could not be happier with the care our tiny kitten received. 10/10
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November 2023 by Felicia S.
Where do I begin? Thankfully, I'm back in Los Angeles and I'm able to see a competent vet, who recommended I make a board complaint against All Critters. This place only cares about money, not your pet. They tried to upsell me on so many unnecessary services. When my cat was finally diagnosed with diabetes, not only was I prescribed the cheapest insulin for the WRONG SPECIES, they gave me incorrect syringes (40ml) for a medication where the MANUFACTURER recommends 100ml, which is also noted on the package. While my pet isn't dead, his diabetes is not in control and I have to spend money to start from scratch. The place has a smell to it and many of the vet techs don't even know how to handle animals. I have so many other gripes but the money grubbing, the gross incompetence are the highlights. Do not go to this vet. Go to a different county or city if you can't find a decent one in Bakersfield.
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October 2023 by Alyssa D.
I took my breaded dragon here she was still a baby i took her in JUST for her eye because she rubbed her eye in calcium powder, and it got irritated. They flushed it gave her anti-inflammatory injection and antibiotic injection sent me home with oral antibiotics and eyedrops 2 days later she passed away & she wasn't being herself since i brought her home from this hospital, 500+ gone and lost my pet that i loved very much. I would not recommend coming here ever.
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September 2023 by Moksha Badarayan
AKA All Critters Animal Hospital. They were perturbed when I wanted to get the medication they presctibed through a third party for a cheaper price and did everything possible to block this from happening including repeatedly not responding to (FAX & e-mail) & hanging up on the pharmacy when they tried to verify the prescription. It wasn't until I happened to be on the line at the same time as the pharmacy & demanded that they verify the prescription that they finally did. It took weeks! Meanwhile my pet was suffering needlessly. They are unprofessional & incompetent. I reported them to the vet medical board. I had seen some poor reviews on them, but needed emergency care for my pet and they were the only place available. Now I know why - no wonder they have plenty of appointments available! Since this time, I have spoken to several other vets & people who care for animals who also had poor experiences with this "vet" and had a very bad opinion of them. I will never take any pets there again nor would I recommend them.
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September 2023 by Moksha B.
AKA Bakersfield Pet Vet. They were perturbed when I wanted to get the medication they presctibed through a third party for a cheaper price and did everything possible to block this from happening including repeatedly not responding to (FAX & e-mail) & hanging up on the pharmacy when they tried to verify the prescription. It wasn't until I happened to be on the line at the same time as the pharmacy & demanded that they verify the prescription that they finally did. It took weeks! Meanwhile my pet was suffering needlessly. They are unprofessional & incompetent. I reported them to the vet medical board. I had seen some poor reviews on them, but needed emergency care for my pet and they were the only place available. Now I know why - no wonder they have plenty of appointments available! Since this time, I have spoken to several other vets & people who care for animals who also had poor experiences with this "vet" and had a very bad opinion of them. I will never take any pets there again nor would I recommend them.
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September 2023 by lamont bk
You know that feeling of nausea you get when your pet is hurt and in pain? Well, this doctor made that go away. Most cats don't tell you they don't feel well. Instead, they go find a quiet place to hide. Not my Rufus. He's very verbal and made sure to tell me he was hurt and in great pain. The poor thing got his toes cut up somehow out in the new yard, perhaps atop a fence. I'm brand new to the area and I spent a day emailing and calling vets near me. Most don't bother replying. Because of the shortage on vets, many tell you they can't take on new clients. Now you can double that feeling of nausea. Out of desperation, I called VCA and they referred me here. Miracle of miracles, They were able to see Rufus close to immediately and I'm so grateful to VCA and Jared and Dr. Mahol. Rufus didn't put up a fuss at all while the gentle Dr. examined him. He and Jared cleaned his wounds nicely. Rufus was really at the borderline of requiring surgery. I'm ashamed that I skipped stitches and other precautionary steps the Doctor advised me of such as blood test and x rays. We are going to see if these wounds can heal on their own with some nursing and medicines they equipped me with. Jared explained that Rufus would be in pain no matter what procedure and that he had a decent chance of healing without the precautionary measures. Poor Rufus! I didn't realize the new yard also had fleas and now he cant scratch with the cone and hurt feet! (Using a flea comb for now.) Thank you guys for helping Rufus to feel better and getting him on a better road to recovery. It's been 7 days now since he was treated and he is recuperating well.
