Ross Dress for Less offers a wide selection of the best brands and latest fashions for family and home at discounted prices, ranging from 20% to 60% off department store prices. The store is usually well-organized and clean, making shopping a pleasant experience. Customers can find nice men's and women's clothing, although sometimes it may be challenging to locate specific items. While some shoppers appreciate the variety of recognized and unique brands, others have had mixed experiences with customer service, particularly regarding donations. Despite this, many express a willingness to return, especially when assisted by helpful staff members. Overall, Ross Dress for Less is a popular choice for those seeking affordable fashion.