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“Giggle Fiber excels as the leading internet provider, offering unparalleled prices and a dedicated commitment to customer satisfaction.~Experience~Having contacted Giggle Fiber after regular hours, I left a detailed message with the customer service team. The next morning, Azniv promptly addressed my issue. Responding to my urgency in restoring internet service, she efficiently arranged for a technician to visit the same day. Azniv’s exceptional customer service relieved my stress.Miguel Senior impressed me with his outstanding service—knowledgeable, friendly, patient, and understanding. He explained the issue thoroughly, going above and beyond by carefully moving furniture to access the fiber cable. Not only did he fix my internet, but he also ensured everything was returned to its place neatly. Having experienced issues with other providers, I confidently say Miguel Senior’s service surpasses any previous encounters. Thanks to him, Giggle Fiber stands out as the best. Polite and helpful assistance from Miguel Junior and Justin further enhanced my positive experience. If Giggle Fiber is available in your area, I highly recommend it.”
“I had an issue transferring phone service from another carrier to Boost, and stopped by the Boost store in Covina (Arrow Hwy & Azusa Ave.) The service rep (going by memory, I believe reps' name was Martin) did an excellent job setting up service with Boost, which was a tricky situation for a number of reasons, knew all the work arounds to get it done, and was patient as it took a little time. Service was set up and working by the time we left the store.”
“Arlene and Cindy were amazing they walked me off the cliff I left Tmobile after 17 years if I would've talk to them two weeks ago I'd still be your customer”
“Some workers looked tired like they didn't want to be at work we made a payment for our cellphone service we want to see workers who are happy to help and happy to be there customer service is not that hard to do it's just being nice and polite to customers and have the customer feel like this store has very good customer service”
“I had the opportunity to work with Robin and his team for some security cameras I was looking to install but needed some advice. Originally I was debating between easier DIY options such as Ring, Eufy etc however decided to reach out and schedule an appointment so I can make a final decision which route to go.When I first called Robin was out of town and not available however he did inform me when he would be back. This was not an issue to me since I did not need anything immediately. Soon as he was back in town I received communications from him right away and we scheduled a site survey. Upon his arrival we walked around my house and he looked at every angle around the home, answered all my questions and made some recommendations for me. The same day I received a quote with detailed information about the equipment that will be installed and I decided to move forward. Within a few days we schedule another appointment for the install and Robin came over with his crew to go over everything once again with me. The installers were top notch and very detailed, at the same time cleaned up everything and left nothing behind. Then at the end they even taught me how to use the equipment and remote app.A day or so later I had some issues with one of the cameras and without hesitation Robin came out twice to help me resolve the problem right away. First time to diagnose and second to replace the camera. Since then everything has been working flawlessly. My experience from beginning to end was exceptional and I would not hesitate going back to Super Matrix for all my security needs. I would highly recommend without a doubt and they are a pleasure to work with!”
“Great experience! Ernesto was so friendly and very informative while he helped me through my purchase of an iphone 14. I will be coming back to this T Mobile if i have any future problems or concerns. Great customer service care.”
“The repair guy, he knows what he's doing. He did a great job fixing my phone's broken screen, and he doesn't take a day or two. He did it in 1 hour, on the same day! My phone looks new!”
“Went in to see about any promotions to upgrade my phone , drea assisted me . SO PROFESSIONAL AND SUPER SWEET ! really made my visit comfortable and fast. Will be going to her again !”
“This corporate store is located in the Lone Hill Shopping Plaza (HomeGoods etc.). It's easily missed, because it sits facing the side of Home Depots Garden Center (closest to the entrance off Gladstone). The agents were knowledgeable and patient. Diego and Domenic, willingly answered all my questions.”
“Kira has great customer service skills and was able to find me a great deal and was able to make the bill cheaper with more to make it worth it for me to upgrade. Very patient and helped me set everything up without feeling rushed.”
“Thank you Cameron, I recently had to leave Tmobile at no choice of my own and another Tmobile store would not help me with a task. Cameron took the time to do something beyond the normal customer service task. If I come back, I plan to work with Cameron. He is a problem solver and can't thank him enough”
“I would give it 5 stars. Because everything is fine, customer service is perfect.. But the team that works fails to activate the cell phones twice, according to them. They activate my cell phone and no calls come in, so they need more preparation”
“Went in to get my equipment for home internet and I ended up with not only coming out with the equipment but a new galaxy phone as well, the stores sales rep Joyce was very helpful and broke everything down for me to understand. Recommend coming to this store for their professionalism and care for the customers.”
“My husband I came in to combine our lines together into 1 account and I needed an upgrade for a phone Trystan was so helpful he greeted us right away helped us set up our new phone, he also explained to us the promotion that we’re going on, he was nothing up sure amazing, thank you again trystan for helping us out , will definitely come back to him if we need anything else!”
“The best speeds and reliability in regards to internet in Baldwin Park and the surrounding areas by far. I absolutely love the fiber optics and the prices are also very competitive as well, would highly recommend.”
“Went for help returning an older Internet Gateway device and was met with excellent customer service support, thank you guys! You know how to treat people, I appreciate you. Shout out to Ismael too and some of the other guys there today.”
“I switched from ATT to T-Mobile in September, and it was not from this store, but I encountered problems when transferring data, and it didn't solve the problem after uploading to iCloud for four days. A girl from this store spent almost an afternoon to help me sort out the data transfer and many apps. She really helped me a lot. I was very touched by her patience, and it was free.”
“Make An Appointment!!! I walked in at 11:30 my appointment was 11:40. My name was called right away after I signed in. There was 20 people waiting & were not happy cuz they were not aware of making appointments. It's a very big place but not enough people working there.”
“We went in today to ask for help with transporting contacts from a Google phone that had a non-visible screen (black screen) to an iPhone. Jalissa was eager to help. She didn’t give us instructions only and send us off. She patiently walked us through the whole process and was able to successfully complete this task!
We were so appreciative of her polite, respectful demeanor!”
“Have good selection of mobile phones.
Alan H. helped me with my account and phone offers. Excellent service. Highly recommend.
Marvin M.”
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“Best customer service ever at this location. We've had some of the worst customer service at other Boost locations, but Miguel Ángel at this location goes out of his way to help and with the best attitude.”