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November 2023 by Adrienne E.
Worst experience I've ever had at a bank.Went in to cash a check drawn from Citibank and they would not cash it because it was a joint check, even though we were both present with valid identification. The said I'd have to open an account, so I agreed. They said you can't have cash, I said ok, deposit it. Then they said I'd have to make an appointment and it will be at least a week. I almost called them on it, but I decided I never wanted to step foot in that place again. I said you can verify funds, it was a company check from a large US corporation, they said that they were unable to verify funds from a Citibank account that the check was drawn from, it was a small check too btw. Don't waste your time here if you ever find yourself in this situation.
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October 2023 by Jason N.
Slow lazy. Give wrong information... sat there for 10 min nobody even ask if I need help. All sitting around doing nothing.
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September 2022 by Amber S.
I am beyond surprised at the service at this location from Benny. I walked in ready to open a checking account and was told that he's going on vacation so it'll atleast 2 weeks to get an update. I was not in a hurry to open up the checking account, but the fact that I depended only on one person for a business checking account made me feel very uneasy. I asked if there was anyone else who can help and he said there's no one else. This is Citibank!!! Only 1 person has access to my account?? This is not very promising!!!
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October 2021 by Chivita G.
I usually do my deposits through the ATM, but decided to go inside the branch. The decor is outdated, but the customer service was great! My daughter had her bday crown on and the manager gave her treat and said Happy Birthday! overall great service, way better than Bank of America.
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July 2021 by Angel G.
So I decided to come in today and open a bank account and the moment I opened the door , Benny stood up from across the room and greeted me and instantly sat me down asked what I was here for and got straight to work ! Man was I happy , I didn't even have to wait he said usually it's by appointment but today he said basically "I got you" lol they weren't that busy neither that was a Plus . He as well offered if I wanted to open up a credit line I already have a credit card but today I guess I'll take a chance on it . He set me up with a temporary card as well today which was Clutch most banks from what I heard make you wait for your card in the mail . He helped me setup my online account as well as my zelle thanks a lot this the only one I'll be coming to !
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December 2019 by Stanley Holguin Jr.
Hometown Verygood place to Live.
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September 2019 by ShroomShotZz
It's not from city bank
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April 2019 by Alexis J.
Writing this review as I'm sitting here STILL waiting to be helped after being here for almost an hour! I bring my grandma every year to get papers signed and never have we had a problem.. today after sitting for almost 45 mins someone FINALLY came to see what we are here for and tells us we should have made an appointment.. we have never been told to make an appointment in the past... but that's not my point my point is that this is a bank and when a customer walks in you greet them and you ask them what they are here for! Not after they have been sitting and waiting for an hour. So my one star is for all the employees who failed to help me and the other 2 people sitting here as well..
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February 2018 by A
It's no longer is a Citi Bank ATM