Banks in Azusa, CA

“I usually do my deposits through the ATM, but decided to go inside the branch. The decor is outdated, but the customer service was great! My daughter had her bday crown on and the manager gave her treat and said Happy Birthday! overall great service, way better than Bank of America.”

“I recently requested a new card but (of course) had to add funds without any documentation, required identification, apps, or idea what I was doing by the time I got to the counter! The gentleman at the counter, Jacob, walked me through everything step by step with the utmost patience; a saint doesn't have this level of tolerance and understanding! I doubt a wrinkle will ever mar his pristine skin. Truly, as a person who has been dropping jaws and breaking necks since preschool, I am not used to my shortcomings being met with such benevolence, especially by one with the power to so easily push the situation off and say, "Not my job." SO ETERNALLY GRATEFUL!!! IM GOING TO BRING THE MOST DELICIOUS BANANA BREAD YOU BANKERS HAVE EVER HAD IN YOUR LIVES NEXT TIME I COME!!! Thank you so much ?”

“I am very pleased with the caring personnel at this Chase branch. A few months ago my father passed and Joei was so very helpful. Yes there are a few tellers causing long lines but it’s not as bad as the Wells Fargo up the street.Highly satisfied with the customer service.”

“I was on my way to pick up my Mom for our Saturday food run at the San Gabriel Valley area. Before doing so, I needed to go to Wells Fargo Bank (WFB) to exchange lots of rolled up coins for some bills. I found this WFB off of Azusa Ave which is less than a couple miles from the 210 Fwy. I said perfect! I didn't know that this WFB is in a historic building built in 1906. WOW!!! That is about 118 years old. Amazing how historical sites still surround us in today's times. I felt like I was banking in the past, but in modern colors. The old door trimmings were still in tact. The steel gate outside of the vault is still there. The high ceiling beams had beautiful art. I was admiring the look and feel of the bank while standing in line. It was humbling. I actually had a tearful moment. Maybe I was there before at one point in a past life... who knows. Anyway, it was very busy. There were about 20 people in front of me. I stuck through it. Once it was my turn, I walked up to the bank teller and started engaging in the exchange transaction. Bank teller was pleasant and friendly. It took a little while for them to count the rolls since I had a few hundred dollars to exchange. They have these trays to help them expedite the count. Funny, the bank teller thought one of my penny rolls was short so she had to take out one roll and double check which was fine with me. I didn't take it personally. I want to make sure the bank got the right amount of coins for the bills they were going to give me LOL. It should always be a fair and even exchange LOL. After all was said and done, bank got my coins and I got my bills! Thank you WFB!!!”

“Had a horrible freeze on my account for a week and chase fraud department couldn't tell me anything but to just wait for the investigation to be over and I was so mad about that because I couldn't touch any of my money and i had bills to pay so I was super stressed but just today I got some good news thanks to Victor for calling everyday to find out any updates on my account and he tells me it's unfrozen! So I'm giving this branch 4 stars because of Victor assistant vice president for all the help he did for me. Thank you Victor.”

“Had a horrible freeze on my account for a week and chase fraud department couldn't tell me anything but to just wait for the investigation to be over and I was so mad about that because I couldn't touch any of my money and i had bills to pay so I was super stressed but just today I got some good news thanks to Victor for calling everyday to find out any updates on my account and he tells me it's unfrozen! So I'm giving this branch 4 stars because of Victor assistant vice president for all the help he did for me. Thank you Victor.”