-
January 2024 by Eva Van Epps
We received excellent care and quality work done on our van. While returning home from San Diego, we felt a wobble in our front tires. We called Tom’s auto repair and got him on the phone. He helped us to understand the severity of our vans condition. He diagnosed Friday evening what needed to be done. He even gave us a ride to a hotel nearby! Tom worked all day Saturday to get us back on the road. Highly recommend this auto repair shop!!
-
January 2024 by Daniel Mitchell
Highly recommended!! Tom and his assistant helped get me the piece I needed and repaired it in an afternoon while my car belt started chirping along the freeway. Nice dude, honest, price was very fair and reasonable. Helped me get to where I need to go during the holidays. Thank-you again!
-
January 2024 by Chris
Tom helped diagnose our transmission issue and drove us over an hour to get a rental car on a holiday weekend. He gave us direct, honest advice and was very fair and upfront with pricing. Thank you Tom for all your help to get us to our family when we had car trouble halfway into our trip!
-
January 2024 by Amy Jones
Tom saved us! Battery light came on during a long haul trip on the 5. They were open on a holiday, smart, fast and efficient! Definitely a place to trust your car with!
-
January 2024 by Cirrus Fuller
Check engine light came on while driving from LA to Oregon. Tom diagnosed the problem in about five minutes, fixed it, and was overall very friendly and knowledgeable. All while charging a fair price. Highly recommend!
-
November 2023 by Samuel Matuszek
Top of the line professionalism and all around good folks, we broke down on the way up to Oregon and these folks got us back up and running quickly and affordably. They drove out to our hotel and picked up the car and took care of everything with consistent updates as to the issue at hand and the plans moving forward. 10/10
-
September 2023 by Jesse Vezina
Thomas is a lifesaver! Driving back from San Francisco to Phoenix, we started feeling our car vibrate. We searched for a tire/repair shop and this one showed up. It turned out whoever installed our tires over inflated them to dangerous levels and they were irreparably damaged. He got us fixed up with new tires, and back on the road (safely) in under an hour (and technically after closing time). He even called about an hour later to check in and make sure everything was running smoothly. This kind of service is what sets you apart in the industry.
-
September 2023 by Chelsea B.
My husband and I stopped by Tom's on our way to norther California for work. We had started to smell something burning through the vents, it was 7am, no mechanic shops were open and we were in the middle of nowhere. After finding this Yelp page and calling the shop, Tom himself answered and welcomed us to stop by so he can take a look. We were expecting to have to wait a few hours for availability, so his eagerness to see us immediately was a major relief. When we arrived he greeted us warmly, did a full on inspection of the car, and determined that a busted radiator cap was slowing dripping radiator fluid onto the engine and causing the smell. Where most mechanics would attempt to find anything and everything wrong with the vehicle, to sell you as many services as possible, Tom was honest. He gave us the same service you would expect for a close friend or family member.He resolved the issue, kept us safe, and expedited the repair promptly and with a smile. Excellent customer service, excellent and fast completion of services needed, and pleasant to deal with. We received quality work at a great value. Highly recommended!
-
September 2023 by Tamara Malisich
We got stranded with a flat tire mid way from LA to SF and needed to replace all 4 tires and make it there by 8 pm. We explored our options and after calling a few places in the area the decision was clear. Tom called us back multiple times, went and got the exact tires we needed, changed and balanced all 4 tires in an hour. Aside from being a great and very fast mechanic he was very polite and assuring. He really saved us!I would highly recommend Toms Auto Repair to anyone who is looking for help from a great mechanic and wants to support a small business! Thank you Tom!
-
September 2023 by Kristin Gunther
My partner's VW Jetta check engine (EPC) light suddenly came on while we were halfway through a drive from LA to the Bay Area last Saturday. Tom was the nearest mechanic to us off I-5 so we rerouted to his shop. He helped us immediately and we were back on the road in 25 mins! Tom also gave us a lot of pointers based on the Jetta's mileage. Highly recommend.
-
July 2023 by J Shane R.
Our tire blew out on the side of the 5 Freeway and Tom quickly met us on the spot. He changed our tire with a small spare and we followed him to his shop to get the tire replaced properly, he had the right size and quickly completed the job. Great service, great price, thanks, Tom!
-
July 2023 by Becca Magrino
Tom is literally the nicest mechanic you could ever ask for :) He made me feel better about the most stressful and stupid mistake I’ve ever made and repaired my car in half the estimated time. He was kind enough to make sure everything went okay at the gas station after the service on my engine and texted to make sure we finished our trip okay. I couldn’t recommend Tom and his team any more! They stayed late for us to fix my car starting at 9pm on a Wednesday which is very rare for the area and he gave us recommendations of where to eat on the street. Best experience I’ve ever had with an auto repair shop, hands down! There is a fun “dollar store” across the street if you need to kill time plus some good Mexican restaurants.
-
July 2023 by Noah Wheaton
I have never done a review before but Tom was honestly so amazing that I had to. Last week my front wheel had a blow out car near Kettleman at midnight while I was making it down to SoCal. The car I have does not have a spare and it has a relatively hard to find tire. I called Tom and he was wonderful. At 1 am he searched to see if he had the tire and helped find a solution. He was very communicative and explained his reasoning for the steps he took to help me. In the end he had me back on the road and even after everything was completed he called to make sure I was okay. If I could give more than five stars I truly would.
-
July 2023 by Genevieve T.
Tom is amazing! I started to notice that my AC was blowing out hot air and my engine was making a concerning noise halfway through my trip across the state. Tom drove out and met me in Kettleman City on a Sunday in 108 degree weather. He was able to quickly diagnose and fix the issue and even went on a test drive with me to make sure my Honda was safe for me to continue my trip in. I was able to make the 200 miles back home the same day, and Tom checked in with me later that night to make sure I'd gotten back safely. Tom is very knowledgeable, explains everything clearly, and holds customer safety as a top priority. I highly recommend Tom's Auto Repair!
-
July 2023 by Bill C.
My wife mistakenly pump diesel into our gasoline car in EZ track gas station in Avenal, 400 miles from home(San Diego), AAA recommended Tom's auto repair, and I am glad I took the advice and towed it there. Tom was very friendly, knowledgeable and explained what he has to do, and he promptly put us back on the road in ~3 hours. He made this really stressful situation much better, and we were able to get home safely that evening. He even mailed us the tow hitch back that was accidentally left there...Thanks Tom
