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February 2022 by Autumn Lowery
Awesome customer service! I drove 30 minutes to this location after calling many check cashing businesses over the frustration of the cost to cash a check. Not only were their rates the best they had the best employees hands down! I was helped by the manager Jacqui and she proved that she meant what she said when she answered the phone saying \"how can I earn you're business?\". It certainly made the cost worth it! Don't bother going elsewhere these guys are the best!!
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June 2021 by Tricia V.
Have been to the ER yesterday and to the DR. today. I sent my boyfriend to pick up the prescriptions at Rite Aid Bell road in Auburn. He returned and one of the antibiotics only had 2 pills in it and was suppose to be 20. Called them and I had to get out of my sick bed to go back down and pick up the rest. They said we are so sorry and I said not as sorry as I am as I am so sick and have been vomiting all night.
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May 2021 by Emily S.
Well ya done ticked me off. I shop in this store ALL the time. I bought a knee brace on Sunday ($19.99) it didn't fit brought it back Monday. I used my debit card and also used my phone # for the store rewards. My husband threw away the receipt accidentally. Tried to return it Monday for a different brace. NONE of the knee braces were on sale. Told the guy I used my debit and store card could he look it up. NOPE they don't do that... he offered me $10 in store credit. GUESS what Rite Aid I can go to TARGET right across the street and they would have looked it up and give me back my $19.99!!! I'm not going to a store that plays this way...ya wanna keep my $$$ and rip me off I'll go else where and take my prescriptions for my family with me!!
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April 2021 by KellyAnn J.
Best pharmacy EVER! The employees at this location are the nicest most efficient anywhere. I transferred my prescriptions there, and made sure my Doctors know they are my preferred pharmacy. The Pharmacist is great! They give expert instructions, and solid advice. They also bill my insurance properly. Not always the case, elsewhere. Heck, they are patient with grumpy me on the phone, too. Just today I had to send hubby for my refills. No problem! They had them ready. And they even changed them into easy open containers for me... with zero grief! It is an unusual request for pharmaceuticals. But, my wrists are both injured. Luckily, my voice to text works, so I am able to give a great review to people that deserve it.
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February 2021 by Norm A.
Bought MuscleTech Product in the GNC section and found out after that I paid 3x the amount that I could have purchased at Walmart or Amazon! Just ridiculous on how they price gouge you! Never again will I buy anything at Rite Aid/GNC! Do your research before coming here. You'll be happy that you did! What a ripoff!
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December 2020 by Persi D.
I really like the Rite Aid pharmacy, because now I can get my medication for free and I would also get my yearly Flu shot at any Rite Aid pharmacy, whether it is on Bell Road or Grass Valley Highway in Auburn, CA.
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September 2020 by Fred J.
Best pharmacy in Auburn. Very helpful clerks and pharmacists. Never a wait and always friendly. My only hesitation posting this favorable and sincere review is that the secret will get out and their lines lengthen.
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May 2020 by Chipper G.
This is by far the worst pharmacy! The clerks are rude and slow. They never notify you if there's an issue. You find out once you get the phone call telling you your prescription is ready and get to the counter... only then do they tell you if there's been an issue. Meds are never ready.... just take your business elsewhere, this place is a no go!
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April 2020 by Vince R.
Great customer service! Love the pharmacy.
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April 2020 by Demi D.
As someone who has gone through MULTIPLE pharmacies in the past year, this one is where I am staying for the future. You can truly tell these people care about their jobs & helping their community. Each individual that I have had help me is so friendly & kind. A very, very high 5 star rating
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January 2020 by Gene H.
I suggest that corporate take a serious look at previous post for this location. It is evident by my experience here that whatever strategies you have tried are simply not working. Some of the teammates here need an attitude adjustment. Let me know how I can be of service with my 30 years of operational experience! At least get Collen over there to train them. See my other post for the Elm st. store.
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October 2019 by Tony G.
PHARMACY ONLY REVIEW This place is a joke and a butcher shop! I pick up my LAST prescription from this horror house tomorrow! Rite-Aid has ONE pharmacist on duty and when he takes lunch DON'T BE SICK because you're NOT getting your prescription!!!! I literally witnessed with my own eyes a poor old lady who had an abscess tooth be TURNED AWAY from getting the prescription she hurriedly tried to pick up after leaving work sick as she could be BECAUSE....the pharmacist was at lunch and Nurse Ratchet (see one flew over the Cuckoos' Nest) was at the pick-up counter. Despite her pleas to be able to just simply pick up her prescription and be on her way she was turned away. Then, Nurse Ratchet decided it was my turn. One problem....I don't put up with that crap. When she turned me away I came back once I knew the "at lunch" pharmacist was back on duty and she tried to punish me by stating that my prescription hadn't been picked up in time so she 86'ed it. I called her on her crap as the pharmacist quickly re-filled it before there was a gigantic scene. Oh, and Nurse Ratchet, you think you've got the power right? Just wait until I speak with the top dog at Rite-Aid. I've already gotten multiple people fired because of their incompetence so you have NO IDEA who you're messing with!!!! IMHO - DON'T DO BUSINESS HERE!!!!
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September 2019 by Marnie Nicole Dager-Gallo
Really nice customer service happening at this location. I don't know if they did mind, but they did not vocalize their disgust at my boyfriend and I using the Western Union right at closing time if not minutes after. A lot of places hem and haw, and do that loud preturbed breathing sound , so we as customers can hear. Even though, good customer service includes not showing these feelings. This store's employees do that. There also have been other times they have shown exemplary service to me and others I witnessed. If your going to go to Rite Said and have a choice, choose this one .
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July 2019 by Renee R.
The service here is top notch. Everyone is very nice and efficient. They go out of their way to help with coupons for lower copays. Highly recommend.
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October 2018 by Rose R.
Update: From 2 to 4 stars. They must have made a change because the service at the pharmacy is much better. I hope it stays that way.
