Astound Broadband Powered by Wave offers award-winning internet service with 24x7 local customer support. The company has a strong community presence, providing services that keep customers connected, informed, and entertained. While some customers have experienced difficulties with customer service over the phone, the in-person support at the Auburn location has received praise for being especially helpful. Installation experiences vary, with some customers noting delays in technician arrivals, but overall, many are satisfied with the internet performance after installation. Many customers appreciate the transition from other providers, highlighting the professionalism of the installation team and the reliable service provided by Astound Broadband.
Laura at the Auburn location is the BEST! Always friendly and helpful. A + service at this location.
October 2025
I was told that there will be $10 monthly discount with automatic payment sign up. I gave my payment information. However, no automatic payments been set up and there was no discount! Also got a notice for late payment. what's going on!!!
