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March 2024 by Shelly Jansen
Continuing issues with rural delivery. Items going to the wrong house, very late mail delivery, but most importantly complete lies being total to make excuses for not delivering packages that just go into our old fashioned mailbox on the road. I’m sick of not being able to contact our local rural postmaster and address these issues. I choose other forms of delivery whenever possible. I am disgusted by how horribly they do their jobs. It seems like they are trying to fail so they can privatize the postal system. I can’t even express how much this bothers me.
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March 2024 by Carl Cieslikowski
BANKER HOURS! 10-5. That is seven hours! At the latest they should be open at 9:AM. Also, their two space handicap spaces are not in front of the post office, but are about as far away from the entrance as can be. I think the postmaster should look for another job. Civil service workers are not private bankers!
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March 2024 by james f
This post office is very poorly managed. Mail holds never work, packages can’t be found, and really the worst is the people are just unfriendly and impatient to the point of being rude.If I can’t use the kiosk, I’ll Ill go the the mailing store.
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January 2024 by Amanda Theriault
DOES ANYONE HERE ANSWER THE PHONE?! Can't make an appointment if you guys never answer!!!!I've been calling all day I finally get someone to pick up the phone and as soon as I say hello they hung up.
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January 2024 by Darek Peterson (Last king)
So…. this place is a complete joke! I had an appointment set up within a month advance to get my first passport and I had to take a day off from work when they really need me.. I drive an hour to get here and once I got to the desk… the lady told me that “they called in” and I never got a frickin call from anybody and this place is seriously a joke!! Waste of time here!
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January 2024 by Mai Morgan
I wish i could give this place a 0 star. Dropped off a package (small size) that had a self label. The line was long so I just dropped it in the mailbox that was inside the post office. i tracked the package every week and came to talk to someone twice at the office. All it said was label created. The package was never scanned and was probably toss/stolen at the auburn site. They are so useless. Never going there for my mailing needs anymore. It has been a month and i had to pay $70 for the items that were never returned to the seller. Good luck to you.
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October 2023 by Nancy Beemer
It is impossible to get through on the number listed. No matter what you say or which number you press, the automated response is "sorry, I didn't understand your response"!!!! REALLY?!? The automated system then starts alllll o er with it's infinitely long list of options. It a,so MUST COMPLETE this impossible list before pausing for a response from the caller, WHICH IT "DOES NOT SEEM TO UNDERSTAND". Come on, USPS. You can do better than this!!
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August 2023 by Bena Rae
Worst post office I've ever dealt with. Constantly delivers wrong mail or doesn't deliver at all. Doesn't understand, addressee no longer lives here, please forward or return, and the mail ends up back in your mailbox. The staff in the actual post office are rude and unhelpful every single time I've been in there. I'd rather drive to Roseville just to deal with competent people.
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August 2023 by my red poodle
I’ve been waiting for my package more than an hour, This is the second time???? We had 11 people in line that were mad ? and one lady said this is her 4th time, because the line is so loooooooong every time she comes.
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August 2023 by Dillon
I've had good and bad experiences here. I feel like they put the newest, least knowledgeable people up at the counter, which is rather counterproductive.I've had better luck with picking up large orders in back, with more senior warehouse staff.
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August 2023 by Chris guo
Last minute cancelled my passport appointment while I m on the way to the office, promised me will call me back next week for rescheduling , been one month already never received any calls after that, tried many calls to them never answered phone!!! Zero stars to our tax paid employees! So shameful !
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August 2023 by Evan Lyons
There will be a line out the door and one person working. His IQ seems to be around 5. Never have stocked boxes. I don’t know how anyone gets paid to work there
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July 2023 by Alexander Greening
I try to be a patient individual, but I work 9-5 and when I order packages, I want my packages. I have never requested this office to hold my packages, but it seems every other time I get a notification stating "package being held by customer request". I cannot pick up during your buisness hours. That is why I shipped it to my house.I know I should know better than to trust the USPS to function, but sometimes they really let me down regardless.
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June 2023 by andyb521740
We all know post office are underpaid and understaffed, but this one has an abnormally higher rate of no #$%'s to give. Easily the worst one around, go somewhere else.
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June 2023 by Ashley Putman
I made the mistake of going to the Auburn Post Office on a Saturday morning because the one here in Meadow Vista was closed. Never again! I'd rather deal with DMV than go back to that post office. The absolute slowest service and customer service was non-existent. We watched several people give up and leave, and people in another line (I think for pick-ups?) get completely ignored. A lady came out and looked at the pick-up line and then went back to the back. Not even a "I'll be with you in a minute." If you can go to another post office, do it!
