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January 2024 by Amanda Stroud
Spencer and team are over the top professional, knowledgeable and offer five star customer service. Heidi at the front desk is alway warm and welcoming too. I've been a customer for years and am a customer for life. Thanks ?Amanda - Granite Bay
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January 2024 by Mona Davi
Entire staff welcomed me and my dog. Process was amazingly easy and my requests were completed without a hitch. Beau ensured my truck and trailer were properly matched with correct equipment for towing before releasing me onto the roads. Beau ensured I understood all features and maintenance of my new horse trailer. I was treated like family. I bought a beautiful trailer from an amazing company. I recommend Sundowner trailers in Auburn, CA for your trailer needs and dreams.
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January 2024 by Heather Lynne Manfredda
Bo and Spencer were really helpful with my 2 horse trailer. They made the fixes in a timely manor and found and fixed things I didn’t even know need fixing! I am confident my horses will be safe in that trailer for a long time now!
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January 2024 by Rick Cabral
These guys are great. Got me what I needed. Even replaced a fuse in my truck. Made sure I had everything I needed. I dealt with Beau.
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November 2023 by Forest Winston
Everyone was so nice, and very helpful took very good care of my trailer, did everything I wanted done. fixed everything and somethings I didn't know needed fixing. Would recommend them to anyone with trailers
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November 2023 by Pavel Chorney
This is my first time experience with this company,. They did a good job. Always answered the phone. Keep me updated replaced both of my axles weld the bracket adjust the brakes thank you guys.
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September 2023 by Steve Mezak
We pretty much knew exactly which two-horse, slant-load Trails West horse trailer and features we wanted. There were several models on the lot and Beau from Sundowner patiently helped us compare the features – water tank, windows, even the type of hooks in the walk-in tack compartment. We finally selected a trailer but then changed our minds when we noticed the one we initially selected did not have windows in the rear doors. Oops, those windows are an important feature we wanted! Beau, Heidi and the rest of the crew at Sundowner were the epitome of customer service and made the switch without hesitation. They prepared and checked everything out for us before connecting the trailer to our truck, including recommending a heavy duty hitch, much better than the light duty one we came with.This was the most helpful, convenient and friendly purchase of a trailer or vehicle we had ever made. We will be back for service and any future trailer needs. Highly recommended.
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September 2023 by Steve M.
We pretty much knew exactly which two-horse, slant-load Trails West horse trailer and features we wanted. There were several models on the lot and Beau from Sundowner patiently helped us compare the features - water tank, windows, even the type of hooks in the walk-in tack compartment. We finally selected a trailer but then changed our minds when we noticed the one we initially selected did not have windows in the rear doors. Oops, those windows are an important feature we wanted! Beau, Heidi and the rest of the crew at Sundowner were the epitome of customer service and made the switch without hesitation. They prepared and checked everything out for us before connecting the trailer to our truck, including recommending a heavy duty hitch, much better than the light duty one we came with.This was the most helpful, convenient and friendly purchase of a trailer or vehicle we had ever made. We will be back for service and any future trailer needs. Highly recommended.
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September 2023 by Brad Miller
I intend above rating to reflect that my problem with relatively new brakes has not been resolved after $650 into process.Pulsating brakes not resolved. Disappointing that this could have been identified prior to my traveling to pay and pickup, so that next steps might have been better planned.I now await a warranty claim to Lippert, characterized by Beau as “nothing to show them.” Possibility of problem with magnets never mentioned. I have reviewed Lippert warranty and owner’s manual in detail to guide the process.I remain confident that an effective and fair resolution will be found.Thanks for your concern and attention to satisfactory solutions.
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September 2023 by Andrew Clark
Beau and the Sundowner team were exceptional to work with during the challenging repair on our trailer. A brand of trailer they don’t even sell, yet they took care of it as if it was their own. The trailer is like new again and ready to crisscross the county. Huge thanks!
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July 2023 by Julie Morita
Beau was awesome! I called him last minute about my hook up for trailer lights malfunctioning and he got my truck in and fixed it that same day even though they were busy. I can’t thank them enough for taking the extra time.
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July 2023 by Andy R.
Enjoyed my experience with this company. The staff is friendly and knowledgeable. No pressure during the purchase. Great selection of trailers. They were able to customize some parts for me in a short period of time.
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July 2023 by ffiddy
Bought a Great Northern flat bed from Tyson at Auburn Sundowner this week. He was very instrumental helping us choose the right bed for our needs. We shopped around for months and though this bed wasn't "exactly" what we wanted, we felt that giving business to him felt right. Thank you Tyson and all of those that helped mount our new bed! Great service and fantastic job!
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July 2023 by An LaBarre
These guys are the BEST. Bought two trailers there. Always have my services done. Reliable and reasonable!!!
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May 2023 by humphry bogart
Tyson has to be the most patient, fair, knowledgeable and generous owner of any place I've ever dealt with when it comes to trailers and RVs. If you are looking for quality service, excellent communication, and great prices- with employees you can trust and depend on with your investments/ trailer/ etc- look no further. When I asked around for the best place to have a trailer moved and worked on, 3 different places recommended them, and I couldn't agree more.
