Sundowner Trailers of California has been a family-owned and operated business since 1993, dedicated to providing the highest quality products and exceptional customer service. Their over 5,000 square feet of shop space allows them to better service their clients, offering top-of-the-line hitches, brake controls, and handling a wide range of trailer service needs, from wiring problems to matting. Customers consistently praise the outstanding experience they have had with Sundowner Trailers. The General Manager, Beau, and his staff are described as excellent to deal with, providing a very positive outcome. The new Service Manager, Rick Lynch, has greatly improved the service department, offering exceptional customer service and getting customers in and out quickly. The entire Sundowner Trailers team, including Heidi at the front desk, is praised for their professionalism, knowledge, and warm, welcoming approach. Customers feel they are treated like family, and the process of purchasing a new trailer is described as amazingly easy, with the staff ensuring the customer's truck and trailer are properly matched with the correct equipment for safe towing. Overall, Sundowner Trailers is highly recommended for its commitment to excellence in both product quality and customer service, making it the benchmark for the trailer industry.
Not only were the prices extremely fair, every employee there was both helpful and super friendly. 5 stars is not enough.
May 2024
This was an outstanding experience in repair work for my horse trailer. Beau the GM and his staff are excellent to deal with and this was a very positive outcome. I highly recommend Sundowner.
March 2024
Huge shoutout to Rick Lynch, the new service manager at Sundowner. I needed a trailer repair and Rick got me in immediately, fixed the problem quickly and offered exceptional customer service. It is my opinion that he has greatly improved the service department and I give him my highest recommendation.