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July 2023 by John Wark
TERRIBLE service with disrespectful clerk (ponytail). Pump said, “Clerk has receipt.” Clerk inside asked “What’s the pump number?” I said, “I don’t know. The pump said you have the receipt.” The clerk said, “i need the pump number.” I looked out the window. My jeep was the only vehicle out there. “It’s the Jeep,” I said. “That’s pump 6, sir,” the clerk said, adding with a smirk, “Six comes after five.” I replied. “And before seven.” The clerk said, “Very good sir, you can count.” Left this Shell station thinking, “Yep, I can count. And your store manager should know that the number I am counting to for his benefit subtracts $1,800 a year in gas purchases from this business. I’ll be buying gas down the street from now on. And maybe I’ll get my wife and friends to avoid this Shell Station too.But, hey, you will still have the witty kid with the pony tail to entertain you.
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March 2022 by Todd H.
I have to say I was appalled and surprised last Sunday afternoon at this gas station. There was a young boy working there, just him as I walked in he was eating and then hiccupping just to start, he was a little overweight. The real kicker was when a old woman walked in and needed help with pumping gas, he was so rude and told her, just do as i say. WOW. I left the store and went and helped her, it took just a few seconds of kindness and i was not getting paid for this. It was 5:30 3/13 2022. I dont believe this is who you want to represent your business!
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February 2022 by Zephyr Neumann
Fairly good Shell gas station, the location is a bit of a hassle to get in and out of especially when it's busy, but overall it's a good place to fuel up.
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August 2021 by Kain Perrotta
Allan the cashier paid for my gas tonight. my card has been getting declined all day for some reason. Allan did not hesitate to pay for my $30 on pump one. The world needs more people like Allan. I will be paying Allan back along with a $20 thank you fee. I hope he gets recognition from management as a serious asset to this company.
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June 2021 by bartellj
Over all not a bad gas station. (Other than gas prices but I’m not reviewing that) Plenty of pumps. The food mart is clean and well stocked. Lots of variety. The bathrooms are ok. I’ve seen worse. Sometimes hard to drive into from the other side of the road. The staff is helpful and food prices are reasonable.
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January 2021 by Amanda Kelly
very clean store, very friendly and helpful staff , reasonable prices, and abundant variety!
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July 2020 by Ray Mathews
Convenient place for me to fill up.
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April 2020 by Mark Abernathy
I like shell alot better, but needed re-update these gas's price on website. Becauae all gas stations gas's price went fast dropped the gas price... Please Sent to their support have to fix these here website for gas price on website.. Please fix it... Every one want to see prove gas price on website's all gas station.... Please, thank you..
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December 2019 by Natalie Backman
Didn’t buy gas here. Just used the bathroom, which was very clean, and the attendant was friendly and attentive.
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December 2019 by Rhea Meyers
Open Smaller24/7! Smaller Shell then the other one in town but it suits 'Small-town Auburn'. ALWAYS LOWER PRICED then the other Shell in town with kind staff who works to move the line along. Been going here for years, my 'go-to' stop for gas and such.
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September 2019 by Raymond Mathews
Convenient place for me to fill up.
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June 2019 by Maryssa S.
I regular this store and have always experienced great customer service. There are always multiple employees working and all of them have been pleasant and customer service oriented, which is not always easy to find these days. I must point out though, I noticed a previous review about a particular employee who works at this store. I worked for law enforcement in this county for several years, I would have to say that I commend the individual in question for finding gainful employment. Finding work can be a challenge for anyone, especially for someone who has made some mistakes in their past. I am aware of this individuals prior situation and I think that sometimes people jump to uneducated/uninformed conclusions, this is a gas station, not an amusement park. People have all made mistakes, whether or not they've been caught is another matter. I think the most important thing is to learn from your mistakes, change your ways and move forward. Obviously this individual is working and is a valued employee or they wouldn't have a job. I commend the owner of this station for being willing to give someone a second chance. Isn't it better to have someone make an effort at gainful employment and be a productive member of society rather than to be a leach on taxpayers? I will continue to shop here and fill my tank on a regular basis and my hope is everyone else will as well.
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June 2019 by Eric Porter
I usually avoid shell gas stations because of their up selling on the pump. Just let me pump gas, don't ask me about joining rewards every single time. It's annoying. Also, they design the pumps poorly, so it's easy to hit the wrong fuel button with the fuel hose. It would be easy to fill it up with the wrong gas without realizing it. Never have this issue at other stations.
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April 2019 by Kati Stubblebine
Great place for a pit stop. The bathroom is large, clean, and has a baby changing table.
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April 2019 by Collin Daniels
Very great customer service.
