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November 2023 by River MacJohnson
Hit a deer a weekish ago, suspension damage, called in at 4PM on a Friday, brought my car in Mid day Monday, had it ready the next day. Mike at the front desk was more than awesome. Highly recommended, personally will work with them for as long as there is a german car in my driveway.Service: Steering & suspension replacement
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October 2023 by Brian Price
Wow..superb service this morning!We randomly had an issue driving down 49, so we limped in with our Cayenne. Mark, the service writer (and a normal good human), was very helpful, saying they would scan it and let us know in a couple days. Well, even though their schedule was a few days deep, the owner, Ryan, scanned it right away and solved the issue, cleared the codes and test drove it. We were seriously only there an hour. I wouldn't expect it like this, but it worked out. These are great guys! Thanks and we'll be back...our Cayenne has a needy personality.
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October 2023 by Al S.
My 2015 GLK350 stalled. Took it to a nearby Mercedes "specialist". The car was misdiagnosed, "repaired" and released with the same symptoms. Took my car to the big guys, the MBZ Dealership in Rocklin. The car was misdiagnosed, parts replaced and the car was release with the same symptoms. Neither of them was able to identify the problem. I was about to turn my car into yard-art or a garbage can.And then I got to Ryan G. Honesty, Integrity and Knowledge are what best describes this shop. He identified the problem. Made the needed repairs. The car is running flawlessly. I can not express my gratitude enough.Thank you Ryan G. and staff. Al SchiederLincoln CA
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August 2023 by Marissa B.
I took my car today to Ryan G for the first time today. It was totally last minute, didn't have an appointment or anything. I needed my AC fixed as well as an alignment. They squeezed me in the midst of their busy day for BOTH services!! Mark, the guy at the front, was so kind. Seriously couldn't recommend this place enough, and you can't beat the price compared to where we typically go, the Toyota dealership. Definitely won't be going anywhere else for any of our car's services!!
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July 2023 by Robin Baker
For many years, no one I contacted could find out why the battery in my Mercedes engine sprinter RV kept dying! I replaced many batteries. Finally a friend recommended Ryan. He quickly suggested the solution of installing an isolator. My batteries are no longer getting drained and my sprinter starts every time! I’ve been back to Ryan and he and his staff are so responsive and so enjoyable to work with. I cannot say enough great things about all of them. I trust Ryan- he is a great puzzle, solver, and knows his business extremely well!
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July 2023 by Richard S.
No great deals here I feel cheated and unfortunately thier attitude was so what! The 50% coupon is a joke the owner is never there anymore, I drove 80 mile to go to this shop for appointment when I arrived I was told 7 cars ahead of me.. It didn't take the whole hr - they didn't have the correct scanner it took 20 minutes and they still changed for an hour pus I ordered a $170 part they charged $400When I showed the same part was advertised as less the attitude came about. Ryan you need to make your customers feel like they are being helped not shit on.
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May 2023 by Laura C.
I brought my car in in June 2022 for an oil change and used the 50% off coupon that I got from the homepage of the business' website. I was due for my next oil change recently and went to the homepage to download the coupon again. There was a problem downloading it, but when I called to schedule the appointment, the person helping me said he would honor it. When I got there, there was a small, laminated sign on the counter (not a permanent sign, but one that could easily be taken on and off the counter) that said 50% oil changes would no longer be offered. When I saw it I reminded the guy at the counter that I was told that it would be honored when I made the appointment over the phone. He went into an explanation that they buy barrels of oil and that it's very expensive now - blah blah. I had come all the way from El Dorado Hills so I really didn't want to argue, at that point. When the car was finished and I went to pay, I asked about the coupon again and was told that they haven't offered 50% off an oil change since before Covid. Again, I had taken my car there for an oil change in June of 2022 - well after Covid. So, Ryan G if your staff is going to tell customers that they will honor a coupon, please instruct them to do so. At the very least, update your website's homepage and remove the coupons. You saved yourself $70, but lost a repeat customer and earned this review.
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March 2023 by Marshall Z.
The team at RYAN GMW are certified pros! Took my F95 in today to get some mods done, and they knocked it out of the park! Fast, courteous, professionals that know how to get things done right! Prices are super reasonable too! Even after a few surprises popped up that had nothing to do with them. One of the parts was damaged during shipping and they were able to make it better than when I got it (literally)!Ryan personally worked on my car. There aren't many places where you can say you got that level of service! You can definitely see the passion he has for cars and his craft. You can also see that same passion in every one of the employees there!Mark who helped me book my appointment let me hang out and work while I was waiting (sorry for having to hear the boring stuff at work because I forgot headphones lol) and is definitely one of the coolest guys ever!Also, funny story is Ryan and I's cars met just a couple weeks ago when he parked next to me in a parking lot since we have matching cars! Haha Usually that kind of thing would irritate anyone that parks WAY out there (I call it door ding insurance haha), but I instantly thought it was cool to have another sweet looking ride next to me. Fate brought me here, and I'm glad it did! I'll be back soon for more work! Thank you Ryan GMW!
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February 2023 by Matt B.
Is 6 stars an option? This is a fantastic facility. Mark (reception/euro expert) is always attentive and friendly answering the phone, and his expertise helps readily identify any potential issues. I've had them servicing an Audi S4 and diesel Q5 for years. My cars have run much longer than their expected lifespans because of the service and expertise provided by the shop. There have been times they could have gouged me, but figured out warranty options, and referred me to the dealer. I've dropped in a couple times with little questions "why is my car...." and they're always willing to drop what they're doing and identify/diagnose whatever my concern is. I recently replace one of my Audi (yes, that's the correct plural) with a BMW, and Ryan Motorworks was one of my first stops with "what do I need to do to keep this in top shape" questions. Oh - and I skipped all the maintenance upgrades at the dealer because my shop is better than the BMW shop. Lastly, these guys are all locals. They have manufacture certifications. They are fantastic.
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February 2023 by Bryant Larsen
Awesome service! Mark and Ryan are very knowledgable and experienced technicians and have helped me out countless times! Very respectable and professional work!
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December 2022 by Amy Harper
These guys are SO nice! My check engine light came on as I was passing through town. I pulled in, they checked my car, fixed the problem, and had be back on the road in MINUTES! They didn't even charge me. It was so kind and generous! Great people.Service: Oil change
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December 2022 by Michael Lundbom
I've been taking my bmw 335d here for the last few years and have no complaints. They are very professional and do the work quickly. Avoid the dealership and take your car here!Services: Air conditioning
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December 2022 by Sandy P.
I don't have a BMW, but I needed a 4 wheel alignment. A friend recommended Ryan G, so I called and made an appointment for the next afternoon. Shop was super clean, everyone was very friendly, and they did a terrific job.
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November 2022 by Gypsyfirefly
Ryan, Mark & the crew are amazing! Finally found an alternative to driving 65 miles to the dealership for my2020 Mini Cooper Clubman maintenance. The waiting area is comfortable, pricing is very fair & the service is TOP SHELF ???
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November 2022 by Cody Gielar
Total class act.We had a pre purchase inspection done at Foreign Autohaus, and were super disappointed with their ability. They even put in the report that the coolant was in "healthy condition" when it was green (wrong coolant type).I called Ryan G Motorworks to find any previous service records on the same BMW we may purchase privately. Mark was able to look up everything they had by VIN, and let me know what was done. We then had a 10 minute chat about BMW's N54 engine, and he gave me pointers on what to look out for. WAY more detailed and knowledgeable than what we experienced at Foreign Autohaus.Even knowing that I wasn't doing business with them, he was more than willing to help. True passion is at this shop, and I would honestly make the drive from the Bay to get work done here on our cars, and at least with future pre purchase inspections. Thank you, Mark! Very much appreciated.