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January 2024 by Amber
I have always had great experiences at Lighthouse.Serena has done my daughter's lobes and my septum, and she's incredibly talented and thorough. She made it a memorable experience for my daughter!Rich has done a few of my tattoos, and I'm always blown away by his skill! He's extremely talented, detail oriented, and pays attention to clients' comfort/needs.I'm so happy to have found so many talented artists close by. Danny clearly takes great pride in all they do, and it shows! From the atmosphere to the artists - they're the best.(Also, Tyler is always awesome!)
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October 2023 by Brittnee Budreaux
**UPDATE** 10/22/23Not sure how to add another review so I’ll just edit my former.I went back to change my jewelry and my experiences were night and day.Serena was supportive and helpful while I was picking my new jewelry.She helped me take my old ring out and replace it with my new one which I loooooove.Her area was clean and welcoming. She had a steady hand and explained each step of the process to me.This visit helped rebuild my trust and confidence in Serena. I’m grateful for both experiences. They remind me that no one is perfect but everyone has the power to grow and be excellent. Thanks, Serena. ***This is just my experience. Yours could have been different but I wanted to give an honest review for anyone researching for septum piercings.I made my appointment with Serena via Instagram and initially was excited. Though it seemed a little on the expensive side, my naivety and lack of research of prices prior made me think “well I’ll have it forever so $120 seems fair.”Price point:$120 for piercing$80 for upgraded jewelry$10-$15 for Neil med nasal spray (can’t remember exact price but somewhere between there)$20 tip because I felt bad not tipping because I usually tip generously when offered a service.Upon arrival, I announced I had an appointment and they sent me to the other side of the shop. I filled out some paperwork which asked a series of q’s about pregnancy, time of last meal, allergies, medical history that sort of thing.When it was time for the piercing, Serena had a bit of a nervous energy. She tried about 10 times to place the clamp just right but finally found the sweet spot.The pierce itself initially was just a little sting but she had dropped the jewelry and had to stop to clean in. After that, she had the hardest time getting it in.She grabbed some surgical tool and was pulling at the freshly pierced side trying to find the hole on the other side.My sister went with me and asked if Serena was re-piercing it to which she answered no and then said “she was having trouble finding the other side of the hole”. It 100% felt like she had to re pierce the other side, as she may have lost the hole when she had to stop and clean the hoop after dropping it.After about 15 painful minutes of her pulling on, repoking it through a very tender area, almost passing out and many tears, she finally got it.She offered me a cold pack and without looking over the paper I filled out prior, asked me when the last time I ate was because of the feeling hot, light headed and near passing out. (I had eaten about 45 minutes before the appointment because I know that sort of thing matters.)Another guy that worked there offered me an orange juice, which we later noticed was expired.I felt sick and just like I wanted to get out of there. Serena apologized and said something like “yeah I basically punched you in the face” after I mentioned how painful it was.I felt like she could have throw in the nose wash for free or offer to refuse my tip after putting my nose through the trauma but she didn’t. I felt a bit rushed to get out of there and I’m hoping it heals just fine so I don’t have to go back.Overall it was a traumatic experience and made my sister weary about getting hers done now. I wanted to write an honest review because people can’t grow and improve without constructive feedback. Hopefully the shop will see this and use it as a learning and growing experience.Again, this was just my experience and it could have been just a bad day or a bad piercing but please take this into consideration and do your research before picking a shop for your septum piercing!
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October 2023 by Natalie Bennett
I got pierced with Serena and she was sooooo amazing! She was super sweet and precise and even explained what she was doing while she did it (I wish dentists did that). I’ve been pierced twice before this, but her aftercare instructions were way more detailed and specific than I’ve gotten from anyone else, I actually know why I should do what I’ve been told to do now lolThe level of energy and expertise Serena brings to the table is awesome, she’s clearly passionate about her craft, never going anywhere else to get pierced and gonna tell my friends and family to do the same!!!!!Services: Ear piercing
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October 2023 by Lakota Martin
Amazing service, super friendly. Their piercer Serena is amazing, helped me out with old piercings, and got me a new one. She's my ride or die for any piercing needs and I recommend her to anyone looking for a new piercing!!
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August 2023 by Tia Cook
Rich is amazing!!! Over delivered on what I wanted, made me feel super comfortable, shop is clean vibe is good!! I’ll be back !!Service: Tattoo cover-ups & reworkings
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July 2023 by K Turner
I would like to give a huge shoutout to the owner Danny for taking quick action to an issue I had and making it completely right and refunding me. Really appreciate that you reached out and corrected any issue I had. Really shows that this business cares. Really cannot thank you enough. I appreciate you, Danny!
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July 2023 by Tessa Aker
Went in to this shop and was immediately disappointed. I asked a question and a man in the front giving a tattoo responded back with attitude and basically told potential clients to leave.
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July 2023 by M
Danny did an amazing job on my tattoo. Everyone there was extremely friendly and welcoming. I would definitely recommendServices: Color ink tattoos
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July 2023 by Sac Mastery Admin
Pretty unhappy with Danny's "customer service." Seems you gotta know somebody to just get a call back or an appointment. Too bad. Thought it was going to be a no-brainer to leave five stars.Service: Tattoos
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April 2023 by Vicki Jordan
Great experience @lighthouse Tattoo w/Danny creating the art I love for my family arm. Looking forward to our next session. Fun atmosphere, I think they're all amazing artists .
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March 2023 by Heather Robinson
Took my 14 year old daughter to get her first ear piercings. She had a great experience! We will definitely go there for further piercings! Clean, friendly and informative.
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November 2022 by Michael Linton
Incredible experience Serena was super welcoming and the whole experience was quick and mostly painless 10/10Services: Nose piercing
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November 2022 by Jesika M.
I'd love to be able to review the artwork and artist, however I cannot since after making an appointment I was told I wouldn't be able to be seen. I believe the reason for the blow off, not once, but three times was because the girl who walked in behind me, was "young and cute". I spent 3 days messaging them on IG, I confirmed my appointment via IG 3 hours before my appointment time and was "yeah, totally," when I asked if we were still on, and drove the 30 minutes. I showed up and was told I'd have to wait until the "cute girl" was done. The reason for making the appointment is because I have a life. Sadly, I will not recommend this shop to anyone.
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October 2022 by Matthew Swisher
Wonderful experience and amazing artists thank you guys so much.!
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October 2022 by Bella L
Went to get an ear piercing and Serena is the kindest most efficient piercer i’ve ever met! The shop was so welcoming and accommodating. The whole experience was pretty much painless you can tell she knows what she is doing. Will be back with friends