-
November 2023 by Jeff Freeman
Great shop. I have been in the automotive industry for 25 years. These guys did what they said they were going to do for the price they quoted me in a timely fashion. Good honest people. Rare breed these days. No need to look elsewhere.
-
November 2023 by Bill M.
Highly recommend. Great communication, wonderful work performed, and at a reasonable cost.
-
September 2023 by Noah S
These guys are gentlemen and professional. They let me leave my car there for 2 weeks while I looked for the right part and went above and beyond through the whole process. Once they got the part they had it in the next day. Really appreciate it guys. Definitely recommend them. God bless you guys and your business.Service: Transmission
-
September 2023 by John Farber
As a shop owner who replaces transmissions, we exclusively use JR's for any transmission work. They have been the best, I've been in the business 35 years and no other transmission shop has been better, more reliable or knowledgeable. No one touches our customers transmission but JR'sService: Transmission
-
August 2023 by Sandy Stockton
Reliable honest service of older vans transmission. Will use them again when needed.
-
June 2023 by Gary Norenberg
I bought my Ram 3500 knowing I would be needing some transmission work and had tried out a couple different places before I found JR's which was unfortunate. It is difficult finding a good reputable transmission shop these days but these guys are great. Saved me thousands from the other shops I checked with first. The truck is driving great now and I will have the piece of mind towing our trailer whenever and wherever we need to. I would highly recommend them to anyone looking for transmission work.Service: Transmission
-
April 2023 by littlefishcompany
Customer service unparalleled. I will always use them. Nice to find a business that still operates with integrity.Service: Transmission
-
January 2023 by Mike B.
I have a 2015 ram 2500 with 68rfe, they did a stage 2 build, truck shifts and drives a lot smoother and can handle full bolt ons with a tune, great experience overall, no issues, wanted to leave update of my experience for the next person looking for a good shop, I highly recommend thx again!
-
October 2022 by Scott S.
My car is over 21 years old, and it started to have issues with its transmission. Not ready to stop driving it, I started looking at my options. I heard about JR from another shop, that was said to be affiliated with an out of state firm that sells rebuilt transmissions.. partnering with a network of installers. It was a bit odd that the partner had never heard of the out of state firm, and didn't typically do this type of work.. but they said JR is great.I checked back with my local repair shop. They would have to sub-contract the work, gave me a quote substantially higher than JR.. but when I mentioned that I was thinking of letting JR do the work, they assured me it was a solid choice.We made an appointment to bring the car in at the end of August... and expected the work to take about 10 to 15 days. Their area then had mandatory fire evacuations, which shut them down for 12 days.They were upfront about the situation.. so I told them to take their time.It ended up taking about 6 weeks.. but it certainly was not their fault. Without being asked, they gave me a substantial discount for the added inconvenience. The work comes with an excellent warranty.. and the car is now running properly.This is the type of firm that works very hard to serve a customer.. even when unexpected challenges arise. They are very ethical and capable. Their reputation is well deserved. If you have issues with a clutch or transmission.. take the drive up to Auburn and talk to Haydn at JR. I believe you will be as pleased as I am.
-
October 2022 by Ruth Darlington
Tremendous, I cant recommend enough. I worked with Hayden when my car broke down on I-80 during a trip to Tahoe. He was kind enough to fit me in as promptly as possible to diagnose the issue, keeping my trip somewhat on track and providing great peace of mind. It was a blown transmission which I brought home to repair using my local mechanic, but Hayden diagnosed and helped me sort through options and next steps and charging nothing! The establishment was professional, personable, and just plain enjoyable to work with—especially considering the circumstances. Thank you again for the help!
-
June 2022 by Lika L.
Needed my transmission rebuilt for my 1989 Toyota pickup. They replaced my clutch as well. They got it done in a few days and it worked great and came with a warranty. A few months later my clutch was at sticking and I called them up and brought it in the next day. They honored the warranty, no questions asked and no payment. Great family running it and great mechanics.
-
January 2022 by Kaitlyn D.
Originally, a few years ago when I had a complete standard transmission put in a mid to late 80's model Toyota Hilux (pickup) for a total of $2700...by these guys, I would've given them a good review and rating since it ran well for awhile. When I had some issues with it shifting out of 1st after 6 months I went back to them and they gave me shit with the warranty coverage charging me at least $100 for inspection PLUS additional for repairs. Tried to reasonably, rationally resolve the billing issue with them. They wouldn't budge. Sorry I went to them in the first place for the job. NOT worth the trouble. There are plenty of other reliable, trustworthy, experienced, customer-friendly and loyal complete transmission installation and service experts in the area. 'Nuff said.
-
December 2021 by Kelly A.
Honesty gained a customer for life. My diesel truck with a 6 speed started howling at around 40mph. Sounded like it was coming from the transmission. I received a fair quote to R&R and rebuild the ZF6 in my truck. The 7.3 is so loud they had to test drive it three times before being able to diagnose the problem. I received a call and they told me it was the rear diff howling. On top of their honesty they didn't charge for the diagnosis. Very professional shop with excellent service and honesty rarely found.
-
December 2021 by Brian S.
My 97 GMC was making a loud noise by my transmission and I took it to a mechanic. They couldn't figure it out so I took it to JR. They diagnosed it and had it fixed in a few days. Truck had 220k miles so I thought for sure it was the tranny but was only a $200 fix. Very professional, honest and quick. I rarely write reviews but was very pleased with them.
-
October 2021 by Josh Andrews
They were great! Saved me thousands of dollars by giving me an honest diagnosis of the problem with my truck. Unlike the Dealership that told me I needed a complete transmission rebuild! Guys got the work done on time as promised and we’re pleasant and professional.Service: Transmission
