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October 2023 by Terry Rodriguez
Regular oil change service. Quick turnaround when an appointment is made. Online appointment system 100% better compared to past experience. Negative: Charge for tire rotation. Current Continental Tires came with the purchase of the vehicle at Gold Rush Chevrolet. Will be switching to Michelins from a local dealer who will not charge for regularly scheduled tire rotations. Customer Service Staff were excellent. Courteous and knowledgeable.
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October 2023 by Cindy Cormier
Check engine light was on. Took a couple of hours to get the diagnostics. They were able to service the car and I was on the road in 2 hours. So nice to have the car running well again.
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October 2023 by David Jackson
Service center is terrible. Refused to diagnose my vehicle for a know GM issue even after pointing out that GM sent a service bulletin out on how to diagnose the issue and what to look for. Seems like Gold Rush just likes to tell customers no even after they are shown how to do the diagnosis by GM. Poor customer service. This review is for the service center only.
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October 2023 by Anthony Shaver
The dealership is great. The vehicle as well as the original dealership where I purchased are another story. The service department has done what they can to get my vehicle back on the road but the issue still remains. Faulty part? Faulty wiring? Noone knows. Very, very frustrating having a top of the line Chevrolet Tahoe High Country with low miles have the same sensor/electrical problem over and over and over in less than 6 months of ownership. Thank you Noah and your service team for all your help trying to resolve the MAP sensor conundrum. When it's time to replace this lemon I'll definitely purchase here.
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October 2023 by Karenann The Barefoot Travler
its always a pleasures . Frank and your other service team make my stay short and sweet. They deserve a raise and a paid dinner and a week off. They never make mistake and even answer my girl questions . Thank you
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September 2023 by John Austin
Earl was my sales associate. He had a great sense of humor, spoke honestly, and helped me quickly buy the car I was hunting across many dealerships for. He was a joy to work with. Troy was managing at the time and supported the process. There were some small hiccups through the paperwork (my fault, not theirs) but he was able to navigate the challenges and still provided me with the deals we agreed to in a timely fashion. I appreciated his flexibility with making the deal work. Jessica in finance was a pleasure to work with. She took the time to explain each and every item throughout the paperwork process from the deal itself to the extended warranty options available to me, allowing me to make the most informed choice without feeling pressured. Throughout the experience, we shared a lot of laughs along the way. I would highly recommend this dealership to anybody looking for a new car.
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August 2023 by andrew messamore
They helped me fix the a/c in my work truck! If you have any issues just reach out to Frank Curtis. He really listens to his customers and cares. Changed my whole experience, appreciate it!
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August 2023 by Gregg Motta
Salespersons were Earl and Jerry. They both did an excellent job. Alex ( Sales Manager) gave a fair price for vehicle and trade in. Only hiccup was waiting for the finance person to do the paperwork, as she was tied up doing another purchase. Great experience overall!
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August 2023 by El Cucuy
rear hatch on my Equinox wouldn't close intermittently. Replaced sensors and was told repaired. Got home and the foot sensor wasn't working but the others were. Everyone was very nice and professional at the front service desk. Have to wait another week for another appointment.
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August 2023 by David Buchman
Very polite, Friendly, supportive, and fair...when a task took less time than they had estimated, likely with a "flat rate", Gold Rush reduced the estimated cost. That's pure class!
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July 2023 by Ramona Jones
Marquis was very good about keeping me informed throughout the whole process of doing the car repairs. While it took longer than I'd hoped, my daughter's car is now running beautifully! Thank you for your great service and communication.
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June 2023 by Gary Baughman
Great, friendly, professional staff. We've been bringing our Tahoe in for a couple years now and have always been pleased with the staff and service results.
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May 2023 by K
Family operated dealership that treats you like family. Earl helped me and my wife get into the truck of our dreams at a price that we could afford. Even though all the other dealerships in town were charging well above MSRP, Gold Rush kept the customer in mind and put less stress on our finances. Excellent customer service, friendly staff, and highly recommended!
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May 2023 by Erin Rainville Nanzer
Paul and the rest of the Gold Rush staff were wonderful! The whole process of purchasing our new Bolt EUV was so easy, and they were incredibly accommodating and friendly with our two young kids who came with us to buy the car.
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April 2023 by James Nielson
I was looking for a dealership to service my 2021 Camaro and wasn’t impressed by the dealerships in my local area so I checked out Gold Rush Chevrolet online and was impressed with their reviews and scheduled my appointment. I drive up from Rocklin and I was greeted and taken care of by Marquis who was professional, friendly, and knowledgeable. Very happy and have found my dealership to take care of my prized possession!