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February 2024 by Fletcher F.
Shity service!!! we put an online order at 1045 am and by 1109 the time we got over there to get it. The lady said it was not in their system but they charged my card anyways and at the end of the day I asked her if they could make the food they said no because it's not in their system, but I clearly had the receipt in my hand. The funny part is we weren't the only one in the store complaining about bad service.
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February 2024 by Randy J.
To the whiteboy who handle our order last night, bro is a one man army, taking orders and made the best Jack in the Box I've ever had.
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January 2024 by Emily S.
The food isn't terrible and had a pita that was fresh. But soooo slow was the service and the place is FILTHY. Who owns this place... you need to get some elbow grease in there and clean. You can't see out the windows they are so filthy. Paint is chipped and from the 90's maybe... the chairs and tables are lousy. CLEAN IT UP CLEAN IT UP!!! I don't know how this place could ever pass a county inspection. Tell them employs who are standing around chit chatting to get some paper towels and cleaner and get busy. They mess up every order and then there's the parking lot wait even when their not busy. What the heck is going on at this place? We live in this town but maybe they are just counting on the people driving up and down From Tahoe that won't turn around and complain.
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December 2023 by Debbie P.
Omg gross.no other customers except a table of Spanish speaking guys drinking sodas .area looks unkept.dirty and dusty.never again..
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November 2023 by Cindy A.
Tamika was so amazing! Her customer service was everything. She made sure that our food was fresh and warm. The ambiance of the restaurant itself was amazing.
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November 2023 by Kira W.
If I could give negative 5 stars I would. Terrible service. Waited over 30 minutes for a $25 order and had to wait in the parking lot. Restaurant was not busy and multiple people were waiting. The lady next to us left without our food, we went in to try and get a refund and they told us we had to come back later for a refund and then walked away from the counter to hide in the back. We don't even live in this state and we're just passing through, so I had to file a chargeback with my bank. The guy cooking was definitely a tweaker and I'd be hesitant to eat anything coming from their kitchen. Don't go here.
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October 2023 by Nikki J.
How is this location still in business? Their employees are inept and can't fill basic orders. You can hear them arguing with each other over the drive thru speaker. The drive thru line is ridiculously slow, and it seemed like every order was wrong. This place needs either needs new management or it needs to be condemned.
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August 2023 by Mark J.
Went here yesterday what a mistake they made us wait to take our order twenty min he daid im not sure the cook can handle it boy was he right the food was horrible greasy and we had to wait another 20 min for them to cook it. The people working there clearly didnt want to work so out of control except for Maurice he apologized he was fine. Oh brother!
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June 2023 by Bailey G.
Snoop dogg meal not worth $14. Not even half as loaded as the picture advertisement and definitely not even that great tasting. Fries were very cold and the food was made very sloppy. It was a 45 minute wait in the drive through for two meals and the cashier wasn't even nice about it. No straws or napkins or utensils, ridiculous. They also were out of the brownies for the meal (which wasn't her fault) but she had told us we could choose a different dessert however charged us for them separately at full price which she had not told us and had a strong attitude towards us when we asked to take them off entirely.
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June 2023 by Caden C.
The late night shift bigger guy was filling me and my homies drinks up and burped on the drinks while filling them up
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June 2023 by Eric C.
My meal was good, not great but the only reason I didn't give them 4 stars was because the dining room was extremely dirt. So dirty that it smell. At first I planned on eating inside but as soon as I got in and order I quickly change my mind. The order taker was very busy on her phone, I guess they just don't care how dirty their restaurant is.
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May 2023 by Tristen U.
Bigger guy with acne in drive thru on may 29th 12am is unprofessional and was rude to me and my mother. Definitely shaming and is a cancer to your company.
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April 2023 by Steven H.
Horrible burger bun was hard as a rock pepper working did not care I would not recommend this place horrible all the way around
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April 2023 by David L.
Terribly slow service. Went into restaurant at lunch time. Only 2 workers there. They appeared to be stressed out. Floors were filthy with spilled liquid presenting a slip and fall hazard. Employee didn't acknowledge me while in line. I left and went elsewhere where I ordered and got my food in less time than I waited here before leaving.
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December 2022 by Amy M.
If you are going to stop here make sure it's necessary. I have been working for years down in Loomis I pass here every night when I close the bar. I understand late shifts. Some nights open some not sometimes the 2 employees are in the parking lot doing what they do not one to judge. Over and over I order simple sometimes a breakfast jack no egg. Usually try not to special order. I know late nights are for crumudgeons anyhow. Tonight seriously!!!' I asked no lettuce and the B gave me a box full of their awful wilted black lettuce!!! Yuck sister that's wrong especially after I tipped you $12 dollars for working late. They need a hood trainer, manager and someone who cares about their business. If you can go to am/pm next door. Not only nicer guys but I'm betting better food. Should be less than a star and they think they are sneaky with no receipt