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December 2023 by jacob luz
Rented a violin before purchasing absolutely great decision and the owner is beyond helpful
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November 2023 by Seraphim Ivey
Here's the deal with small shops like Encore Music Center, they're a dying breed and nothing will ever replace them. Between the personalized touch of a musician who has taken a lifetime to craft their trade and then, turns around and is willing to share their hard earned knowledge, expertise and thoughtful advice with you, often times for free, on top of the ability to be able to handle whatever it is you're looking for, in person, to see it, feel it, play it, well all of that is priceless. Shame on us for looking for the better online deal, for trading the personal, for the impersonal, for trading the experience, for the virtual. Some day, sooner than later, we'll look back on these places and lament that we didn't do more to save them. I love this little store and have benefited greatly from the owner/staff's advice and recommendations over the years and encourage everyone to check them out for themselves.
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September 2023 by Brad H
Great local music shop. Good selection and folks there have been friendly, knowledgeable and approachable... haven't made any major purchases (like instruments etc) but have gotten strings, accessories and a little 'bench-work' there and couldn't be happier with the work and customer service.
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August 2023 by minerharmonymusic 2022
Great people, good business. 5 ?
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June 2023 by Mike Markov
Great locally owned store. The person who helped me took the time to make sure my questions were answered. That’s how you get return customers.
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May 2023 by Mellissa Edens
I went here twice. I did not have a great experience the first time, being made to feel as though I wasn't good enough to shop here, but decided to give it a second chance instead of supporting Amazon. A price I was quoted on my first visit mysteriously increased by over $10 on my second visit and with no price tags on items, the two men working there verbally discussed the price which continued to increase in front of me. Because I had left myself in a bind without enough time to order from Amazon, I paid their increased price but I will never support this store again.
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January 2023 by Christie W
Brand new musician in training, I went in to see about getting the action lowered on my new mandolin. Since it's an inexpensive instrument, I don't want to spend too much.. I was advised about possibly re-stringing with lighter strings and/or possibly sanding the bridge down. Each of those services will run me more than I paid for the mandolin. LOLSince I'm a beginner, I'm ignorant about prices but $70 to change strings seems high. The man who helped me greeted me in a friendly way and even took the time to fine tune the instrument just to be nice! My 1st visit here but I'll be back. Decent selection and prices. Convenient location & hours.
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December 2022 by Ray Elliott
They had a great Christmas, so they were low on inventory, but these guys seem to know their stuff. Normal prices. Nice guys.
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November 2022 by drew anderson
Needed the nut replaced on my bass and they suggested glueing the nut and that turned out better but I'm now having the nut replaced as I wanted in the beginning due to it still having a crack in it and now there is glue everywhere. Also had him do a light setup and when I got the bass back the truss rod what so tight that I almost could not adjust it and all the strings rattled. They may have costed me a neck.
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November 2022 by Corey Colman
Encore is an icon of Auburn. The staff are passionate about music and super helpful. Love that we have this gem in our little town.
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October 2022 by Richard Casco
I've visited Encore twice now. Although I haven't bought anything there yet, they're customer service is great.
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October 2022 by Andrew Capuchino
It's a great place to shop if you need great service.
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September 2022 by Kristine Rehberg
Friendly and knowledgeable staff. Very helpful and kind. Pleasant experience! Great selection. Highly recommend
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September 2022 by loyce's choices
Friendly, helpful, competitive peicing
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August 2022 by Addisonia
Small store, the guy is very helpful and knowledgeable about guitars. I'm docking the rating one star because the selection of guitars is pretty limited. The only acoustic guitars in the store were Yamahas and Taylor's (with some off brand ones too).
