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March 2024 by Logan Mitchell
Unprofessional. Dealer was dressed as if it was pajama day at high school and acted like one as well (nonchalant and unengaged). They spoke in a different language in front of me as well. Vehicles had issues they were "unaware" of. One was a door full of water and the other was a major rattling coming from an engine.
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March 2024 by daniel alvarez
Had a great experience buying my truck, super easy process and great quality truck
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March 2024 by Susan Moore
One of the best experience I’ve had in a long time. Jimmy is awesome & what a selection of trucks they have here! I am completely happy with my purchase & it was great meeting Jimmy’s Dad as well. Really great people. G. Moore
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February 2024 by Zach Farrer
Highly recommend! Great customer service and a great selection of sweet trucks. Jim was awesome.
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February 2024 by Rodrigo Aguilar
Perfect customer service.
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February 2024 by Andrew Stevens
Great service
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February 2024 by daniel wurzer
I flew out from Iowa and purchased a 2011 Ford F450 from here. Got picked up by an Uber and was an absolute breeze of a process. Appreciate all the help from Jim.
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December 2023 by Noah Taylor
MAKE SURE TO GET ANY TRUCK FROM THIS DEALER FULLY AND METICULOUSLY INSPECTED BEFORE AGREEING TO PURCHASE. I purchased a 2016 F150 with approximately 42,800 miles on it from EMC in July. The truck looks to be in great shape cosmetically and drove fine for about two weeks after purchase. As I was driving home from a lake with my daughter, the ABS and Service Advance Trak warnings lit up on the dash, followed by the wrench icon coming on and the truck going into "limp" mode while driving uphill on hwy 20. I had to pull the truck to the side of the road, shut it off and restart it to be able to drive home. I took the truck to a trusted local mechanic and they discovered that the rear driver's side axle shaft was damaged due to a slightly bent axle housing tube. The bow in the housing tube was slight, so it had not been noticed when I took the pickup to a mechanic for a post-purchase inspection, the only clue at that time was a slight leak from the axle housing near the wheel. The dealer agreed to pay for the replacement axle (not the housing, just the shaft), but didn't pay for labor. The owner of EMC Motors informed me that he wouldn't be paying for any repairs beyond this (no negotiation, just told me that he would not pay for any further repairs, to which I replied "Ok"). Three months after driving with the new axle shaft, it is damaged due to the bent housing tube and EMC Motors has informed me that "You both had a verbal agreement and we will no longer be responsible for any repairs for the vehicle". The entire rear axle assembly must be replaced at this point, which will cost approximately $2,000-$5,000. It is easily provable that the axle shaft housing tube was bent prior to me purchasing the vehicle (which explains why there was a leak from the axle shaft at the wheel).
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November 2023 by Chaun Amber
I was in the market for a used Dodge truck and found EMC online, which had promising reviews for customer service. However, my experience was quite disappointing. Upon arrival, a salesperson blocked the entrance and barely engaged with me. He seemed disinterested and kept speaking to another salesman inside.When I finally got inside, I explained what I was looking for and expressed my interest in test driving a mega cab truck listed at a specific price. The response I received was, "how would you be paying for it? If the numbers don't add up, it's a waste of my time."I had already mentioned that I would be paying in cash, but this response was off-putting. Perhaps it was because I was dressed in my ranch clothes, or maybe it was because I'm a woman – I'm not sure. Regardless, I left without further consideration. Even if my dream truck appeared on their lot, I wouldn't choose to spend my money here.
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August 2023 by Eric Evans
This review is long overdue. Worked with Jim on the purchase of a 2007 GMC Sierra 2500HD Duramax on 7/12/23. I came in from Seattle and Jim was great to work up to and including the purchase considering I was coming in from out of state. Test drove the truck, I took it to Loomis Diesel to get it checked out. (I highly recommend you make an appointment and see owner Blake if you want to get your diesel checked out before purchase.) Bought it and drove it back to Seattle with no issues.Good truck. Good purchase. Good dealership.
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July 2023 by JJ McGinnis
Awesome experience! Very easy and friendly staff! Descriptions and pictures matched vehicle exactly! I’ll definitely be back!
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July 2023 by Robert Walsh
Jim was very helpful going above and beyond to expedite our purchase.We really appreciate his help, and look forward to future business with EMC Motors
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June 2023 by tim conner
Great example of how a Family Owned Business delivers excellent customer service. We’re so happy that we went to EMC Motors and bought our F-150. No pressure sales like those big Car Lots down the hill and great selection of trucks. Jim and his Father are a Great Team!!
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May 2023 by Jim Landsburg
Eli and Jim are awesome. you cannot go wrong buying your next truck here.heres how well they take care of there customers...Jim noticed the ac wasnt blowing cold so he took the truck i purchased to have it charged. it ended up being a different issue and he had it repaired all this after the sale.top notch guys. id have left a 6 star but theres no option
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May 2023 by Jimmy Chavez
Had an amazing experience with EMC motors. Flew from NM to Auburn to pick up a truck. The truck was exactly as described..Jim and his guys were willing to stay late or come in on Sunday due to our flight issues..Would do it all over again in a heartbeat!! If you looking for a lower mileage truck these are the guys to look at!Thanks for a great experience Jim!
