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December 2023 by Kathryn “Kit” Davis
This store is open & airy, good signage makes it easy to find products. Staff are helpful & pleasant.
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August 2023 by Sam Carpenter
Wendy is an absolute joy to deal with at the Combie CVS! Thank you Wendy! Being willing to help and smiling makes for a great day for me, so thank you!
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March 2023 by Keith S.
You're putting your customers at risk by not having a curb side pickup or a protocol for people with covid picking up meds. You'd think a company would value their customers .
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February 2023 by Suesan Larsen
I recently had several prescriptions filled at this particular CVS, pharmacy, at wolf and Combie Rd., Grass Valley CA. There is such an immense improvement in the service at the pharmacy now as compared to several months ago. I stopped going there, because of quite frankly the horrible service that I was receiving and did not plan to go back except I had an emergency and it was the best choice as far as location. I’m so glad I did. The pharmacist was friendly and informative. All the staff was incredibly friendly. Since then I can call the pharmacy and actually speak to somebody and not be put on terminal hold. They have made incredible improvements and I highly recommend them. If you stopped going there because of the terrible service from the past give them another try.
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February 2023 by Graeme Pawson
As a costumer you should be able to use the bathroom, but no !
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December 2022 by Maxx Airamore
Went in on Christmas Eve of all nights and the employee Darla was dressed in her Christmas outfit and helping everyone as fast as possible! She helped me with an amazing smile and happy personality and I am so glad they got this girl on their team!! TOTAL ROCKSTAR and the place is SO MUCH BETTER than a year ago!! Great Job Darla! ( and manager!! )
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December 2022 by M M
Some of the staff are amazing, especially pharmacy staff. Condescending staff up front though. They always seem to be adamant that they already know what I'm thinking; my description of my issue is usually an inconvenience. If they would just listen though, they could resolve the issues faster because they'd know what they are.
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December 2022 by Cindy D.
Just wanted to stop in real quick and grab a few thing. Easy right , wrong. They want your phone number , want you to pay 5 dallars a month membership fee, it just goes on and on. I just want to buy my stuff and leave, they make it so complicated!! I dont think i will be going back again
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September 2022 by Cindy Kincheloe
I used to dread picking up a prescription at the pharmacy...long wait lines and could never get through by phone. I don't know if this was caused by the Covid situation or not, but I feel the need to write this review because now everything has changed! I've never had more than one person in front of me waiting the pick up a prescription. Consistently there are more employees working in the pharmacy. Everyone is very friendly, helpful and knowledgeable. It's a pleasure to do business with them!
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September 2022 by Michael Revvolution
I think this store has had tremendous improvement over the past 6 months. The new manager keeps the store clean and the employees are great. The previous employees like Lisa were HORRIBLE and needed to go. It's a nice friendly place to go and I think you're doing a great job! Kudos to Jessica the manager and Darla who is one friendly and helpful person! <3
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August 2022 by HEATHER GLYNN
Wonderful store with kind and caring employees. In a community where it can be tough to make a come back, this store has done it! Under new general store management and pharmacy management, this store has gained a knowledgeable, hardworking new staff which is what this community needed. The pharmacy answers phone calls promptly, there are no more long lines or wait times and prescriptions can be processed while you shop!
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May 2022 by Heather G.
Amazing new pharmacy team! What a beautiful turn around this local pharmacy has made! Under new store and pharmacy management and a new staff of caring individuals. No more long lines and great customer service!!
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April 2022 by Mike Glynn
Wonderful caring new staff! The pharmacy has made a complete turn around with the direction from the new Pharmacy Manager and General Store Manager. No more long lines at the pharmacy, all new staff members are extremely kind and helpful! Phone calls are answered in a timely manner by a knowledgable staff member.
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February 2022 by MLH
I hate to pile on, but this location clearly needs an intervention from Corporate—today. The poor pharmacists seem to be at the mercy of a wholly incompetent staff, led by a guy with less than zero customer service acumen. I showed up on time for a scheduled vaccination and left two hours later. This place makes pharmacies in failing nation-states look like four star hotels.CVS Corporate: please take action, or call the demolition team to just raze the place.
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February 2022 by Chris Edwards
The lil n*** Manger went as far as to threaten me and accused me of being a thief .I've been a customer of this store for 10 plus years and we'll never step foot near the dump again (look at my rewards card I spend more than u make in a month)
