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November 2023 by Christie W
Searched many locksmiths to make & program a transponder chip key for my vehicle without any luck. Found that Batteries Plus was able to do this for a reasonable price. From the moment I walked into the Auburn store Dustin was helpful. He replaced the battery in my original chip key and then processed the spare. Dustin was courteous, professional, knowledgeable and efficient. Easy parking, convenient hours and great customer service. Highly recommended!
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August 2023 by Ashley Polis
SHOUT OUT TO JULES!!!!! She was awesome and super helpful!!! Easy going and knew her stuff when it came to helping me with a battery my car. She even installed it for me which was super helpful cause I didn't have the tools. She is a great employee!!!!!
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August 2023 by Terrie Hagerty
I am very pleased with Batteries Plus! I took my friends cell phone in which had a broken screen and she had it looking brand new in less than an hour! Thanks so much!
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June 2023 by Jonathan Rossi
I call this store to see if they had this battery on stock. The clerk said they didn't have it and to call another store like Autozone. I asked if he can do a search for the battery for his store? he said he had not way of doing that search and I needed to do that. so I did call another of their store and they said the store I originally called it showed they did have that battery. I called back and the same guy put me on hold indefinitely and after listening to their pre recording for more15 minutes I hung up. Extremely poor customer service.
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March 2023 by Bill Moyers
Great experience. Clerk was knowledgeable and carried my old battery from my vehicle and put the new one in the boot. Installation is available there but this battery was for my other truck. This will be my go to battery source.
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November 2022 by Paul McGowan
Had an issue with a dead battery that was about 1 year old on a daily driver car. Brought it in to be checked and they found it to be dead beyond repair, so they offered a replacement right away.I was back on the road the same day!Great service and both people that helped were extremely nice and helpful.Will be coming back for all my battery needs.
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November 2022 by Chris bogdanoff
A great place to go when I need a charge; The experience is electrifying.
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September 2022 by R M.
Customer of this business in Roseville and always had a good experience & found them very helpful. Was very happy when the Auburn store opened. I've purchased batteries for my RV, rider mower & motorcycle from the Auburn store. Always great service & products. Recently had new batteries put in our two older iPhones. Such a great experience & so much cheaper then a new phone. Seek them out, they are good!
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July 2022 by John Brun
Great place for all types of batteries
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May 2022 by Alex Crawford
It so nice to have a store like this locally now. With this store you have more options on batteries then just you local automotive store. The staff is friendly. The online ordering and in-store pick up is great as well. I am glad to see this store here.
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May 2022 by Roly52
Bought RV 6volt golf cart lead acid batteries before at a bit more but good service. This time almost double Costco for all the exact same specs and warranty. Went with Costco.
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May 2022 by Sharol Champagne George
Didn't hate it because we didn't go inside, we got lunch at Jersey Mike's
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May 2022 by Ed R
Good local battery store. If they don't have it then they will find it
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March 2022 by Jessica D.
went here to get my phone screen replaced... first, i leave the store and i realize that my face ID wasn't working. i come back immediately and the girl at the front was nice enough to fix my phone for me. second, as i use my phone i realize the screen is very touchy and glitchy. the keyboard can get so glitchy to the point that it's hard to type without frustration. this is a problem i didn't have before i had gotten my screen fixed. i know it's not as reliable as getting your phone fixed at apple to get your phone fixed by a third party group, but wow! i wish i would have spent the extra money to get it replaced at apple instead. besides that, the people who helped me at the front desk were nice.
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March 2022 by Jea Asuncion
I’m so happy that this location opened closer to home. I have been here multiple times now and the customer service has always been excellent. The store is always clean and organized, the workers are friendly, and the store itself is close to everything so you can run your errands all close to each other.For my first time needing to have an iPhone and a Galaxy fixed, the manager, Max, was very patient and clear when answering my questions and was honest about pricing and how long it would all take. I had called multiple stores before calling here and had left the call confused so I wish I had called Batteries Plus first. I have had bad experiences when it comes to getting my Galaxy fixed (battery and screen), but the wait time was not too long and the fix was perfect—no problems since and working like brand new.My brother has also come here for different types of batteries. The workers have ordered if it’s not in stock, and they call when it’s ready which is appreciated because we usually have to call and check if it’s been delivered. I would give this place a 10 out of 5 if I could!