-
September 2023 by Nicole Wierenga
Had an appt to bring my car in for detailing, which I did NOT get. These people were so rude and overpriced, I'm not sure why they're so highly rated. They treated me like I was a lowly peasant that didn't even deserve to be spoken to with respect.
-
March 2023 by Sarah Hyland
Service was not good! Poor communication and expectation setting.Website states cleaning is $195. Over phone manager stated it could be up $295. On drop off no communication on price, no call through out the day. Called for pickup with sudden change pick up time (4p not 5p) as states d day before and morning of drop off.On pick up no mention of price change. Rang up price increase of 50%. When asked the manager said that $195 is for clean cars??? Mine had dirt and a couple sticky spots. And oh he charges up to $450 if a car is actually dirty.Poor communication and expectation setting. I will not be going back to this business.Service: Auto detailing
-
March 2023 by Shelby A
Jason and his crew repaired damaged paint that was caused by a local car wash. Top notch work was performed.Services: Auto detailing
-
March 2023 by Sarah H.
Poor service---Poor communication and expectation setting--I would not recommend coming here. Website states cleaning is $195. Over phone manager stated it could be up $295. On drop off no communication on price, no call through out the day. Called for pickup with sudden change pick up time (4p not 5p) as states d day before and morning of drop off. On pick up no mention of price change. Rang up price increase of 50%. When asked the manager he said that $195 is for clean cars??? Mine had dirt and a couple sticky spots. And oh he charges up to $450 if a car is actually dirty. Thats 125% over the listed price online. All without a follow up or communication. Actual cleaning seemed normal. Nothing special. Just got my van cleaned in Washington DC area (higher cost of living) and it was super dirty-4 small children in van for last year. Cost was $250 and I was called mid-service with update of expected cost/service adjustment. Poor communication and expectation setting. I will not be going back to this business.
-
February 2023 by Joan Cathcart
My kid just got ripped off when Ballistic Detailing charged $50 for using a credit card. When you are charging $400 for services, most people use a credit card and are not charged for using a credit card. Ballistic Detailing also charged more then their initial quote, I wish my kid had gotten the quote in writing. I guess it’s easy to take advantage of younger college students because they have good manners and are nice.
-
January 2023 by J. C.
My kid was ripped off by Ballistic Detailing today. Ballistic Detailing charged $50 on a credit card charge of $400. On $400 most people would use a credit card and most businesses do not charge $50 for using a credit card. My kid was also quoted a lower price for the work that they said they were going to do and unfortunately did not get it in writing and was overcharged. if the company was going to charge more they should have called and cleared it with my kid. It is appalling to take advantage of a young college student because they are polite and nice.
-
December 2022 by J S
The owner is amazing! Incredible work. They just did a quick job on my paint but it was amazing!! Thank you so much.
-
December 2022 by Sterling Archer
Very happy with the detail they did on my Grandson’s Subaru
-
August 2022 by Bridgett H.
I had my car done last week and I am amazed at how great it looks, inside and out. It looks beautiful and smells brand new. The owner is so professional and nice, and I highly recommend them!
-
August 2022 by DANTE CALABRESE
I was very impressed with the workmanship of their employees. And their explanation of the detail work was very satisfied. They really spent a lot of time on each vehicle. My 96 Toyota pickup looks like a brand new truck. I would definitely recommend them to do detail work on your vehicle.
-
August 2022 by Monica T.
I am loving the detail work done to my car. I'll be coming back at least twice a year because it's worth every penny. Such quality work and my car is shining brightly. I love having a clean car and the windows look fantastic! Great customer service
-
June 2022 by Carly R.
We just got our 4runner done, interior, motor, and exterior and Jason did a fantastic job. He's done a few cars in the past for us and he always does a great job, and is always friendly and personable.
-
January 2022 by Alice Piazza
Wow!! There aren't words to express how impressed I was when I picked up my truck. The truck was hand washed and waxed, but the interior was absolutely spotlessly clean. No more dog hair!! NONE!! That's impressive!!Jason, (owner) spent time explaining what would be done and the cost. The truck (5 years old) looked brand new!! (He said it would) I shouldn't have been too surprised because even the shop was REALLY clean.I would definitely recommend Ballistic Auto Detail and will absolutely be a return customer.Do your vehicle and yourself a favor and go see Jason at Ballistic Auto DetailServices: Interior vacuuming
-
January 2022 by Nucleic Detonator (phantom)
Brought my car in for mold and left with a fresh, clean car. No trace of mold and it seems to keep moisture out better than it did before. A bit iffy about cash only but if the work gets done and it's a good job, I dont mind, I'm sure I'll be back if I need more detailing done
-
November 2021 by Laurie Robinson
My daughters Ford Excursion was in dire need of detailing. Jason's team dramatically improved its appearance. Its beautiful inside and out.
