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January 2024 by greg stockman
Great overall experience. Staff were very helpful and responsive. Explained what I was looking for in a pair of shoes and had a pair in stock which is awesome since I have big feet. Very happy with my purchase and highly recommend you check out this shop.
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December 2023 by Stacie Riddle
Great variety of quality brands!
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September 2023 by Kate F.
Came in today ready and wanting to buy. Simple ask...knew the brand, size and specific colors I was looking for. For some reason it became a topic of discussion as to whether or not I had been "professionally fitted." I declined and reiterated that I've worn this brand shoes for years (multiple pairs/models) and I simply wanted a certain color and size. The saleswoman continued to "shoesplain" me about the models and the need to be fitted correctly first in order for her to being out shoes. My husband was shopping in the store and listening from afar and nearly jumped in because the saleswoman came across as aggressive/rude. Bottom line...sorry/not sorry, but we had had enough and walked out without shoes. Not at all the small town, friendly experience that I expected from an Auburn merchant. We won't be back.
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July 2023 by Lesley F.
I have been buying my running (walking) shoes from Auburn Running Company for years. Patrice is very knowledgeable, watches you walk in the shoes, asks lots of questions and is good at recommending the perfect shoe for you. A few times I have wanted a certain color and she's great about ordering them for me!
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May 2023 by suzanne lococo
It was the best shoe-buying experience I have ever had! The owner (named Patricia?) patiently listened to me as I described issues with my lower back and hip, and about how I was wearing out the outer edges of my shoes. She observed me walking back and forth, so she could better help me. (She may not be an ortho doc, but she knows her stuff and really makes an effort to get people in the right pair of shoes!) As a result, I walked away wearing the most comfortable pair of athletic shoes I have ever owned! I have been wearing them for 2+ months now, and they have really helped with my back and hip issues! I will be back! Can't imagine going anywhere else now!
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October 2022 by Susan Browning
Great place!! Love this store. They helped me find my favorite trail running shoes!
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March 2022 by Denny Jenness
Absolutely Wonderful.The Owners knowledge is amazing.. Plus she is Really Nice Person with a Beautiful Smile.
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September 2021 by Kulani Kon
This place was great! First off they are all about making sure you get the right fit and shoe for your needs. Look, if your going to spend money like this on shoes then make sure you are getting what is best for you.She did evaluate my feet and check to see if I had any issues to correct and listened to everything I was looking for. I felt confident in mt purchase when I left. Will def go back!
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September 2021 by Robin Barker
Personal help was fantastic! I need a supportive shoe and didn't know how the right shoe can correct your we gait. Thank you so much
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August 2021 by Pat Hilliard Aiello
The selection and customer service is A1!
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July 2021 by Nathan Broussard
Walked in and looked at shoes for 20 minutes with two staff members nearby and didnt get helped once… I will buy my Brooks from another, more helpful vendor.
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July 2021 by Tom Dwelle
Patrice is always great.
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June 2021 by Jenna H.
Saleswoman was not able to help more than 1 person at once. The store was not busy, just one other woman and myself. I was ignored. She didn't ask if she could help me, didn't give me an estimated wait time. I saw an opening to ask if she could grab me a shoe from the back and she told me the shoe wasn't right for my foot. But gave me no alternative option. Just "do you have pronated feet? You don't, so that shoe isn't for you. There's actually more to it than that." And walked away. Hope the saleswoman reads and learns to: Acknowledge a person who's waiting, tell them how long they're going to have to wait. And ask if there's a quick question you can answer to point them in the right direction while you finish helping the other person. A little multitasking goes a long way.
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June 2021 by Thea A.
Helpful staff in regards to running & walking shoes and equipment. Owner, Patrice, is knowledgeable & very helpful.
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June 2021 by Hannah Henry
Helped me find a great pair of trail shoes!
