Auburn Collision Center provides a highly professional and customer-focused service experience. Customers appreciate the friendly and efficient communication, especially from staff members like Sara, who makes the process easy by handling all details such as insurance contacts and rental arrangements. The team is known for their creativity and persistence, especially when sourcing parts, ensuring repairs are completed as quickly as possible even when parts are backordered. The quality of work consistently meets high standards, with many reviews highlighting the excellent results and attention to detail, such as flawless paint matching and seamless repairs that make vehicles look like new. The shop is an approved facility by Geico and affiliated with a Toyota dealership, which helps streamline estimates and access OEM parts. Customers feel confident in the shop’s professionalism, as evidenced by certifications and on-time service. The overall experience is described as painless and pleasant, with clear communication and a caring attitude that makes clients feel well taken care of throughout the process. From minor dings to major repairs, Auburn Collision Center consistently delivers high-quality work and outstanding customer service, making it a top choice for vehicle repairs in the area.
Couldn’t be happier with the service I received from Jonny and the crew at auburn collision center. Would absolutely recommend them over any other collision center.
January 2026
Sara took great care of us and made sure we knew exactly what needed to be done to fix the damage and what actually was being done. Very thorough! Also to Suzanne, thankyou!
December 2025
Sara was our adjuster. She was wonderful!! She walked us thru every step. She is very professional and personable! We are very satisfied with our experience.
