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August 2023 by Abel Del Real-Nava
The friendliest service was provided by this dealer. When they did not have what we needed they went above and beyond by helping us find a dealer that had the vehicle we needed to move. A far cry from the bad service we experienced from a dealership in Merced.
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March 2023 by Joe R.
Great place great customer service quick and efficient service Paul has great customer service skills
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August 2020 by Leon Raye
Shady af. Will charge you and won’t even tell you the trailer isn’t available and then try to tell you you’ll get a refund when they want to process it. Refuse to do anything to get you a trailer when you are supposed to be picking it up. They charge for things they never said in the original agreement then overcharge for things agreed on. It blows my mind they’d rather deal with fraud charges than helping people out.
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August 2020 by Gene J.
We rented a one way 10'ft truck from U haul in Modesto. We were told to drop it off in Atwater at Maxi Mart Food Liqour & Gas, 1911 Atwater Blvd. When I arrived the man on the left (In Picture)would not take the keys, put up his hands, and said, "I don't know anything." So I went to the counter to turn in the keys. His wife refused and both said to call his son. Why would I need to call his son? Apparently, this zoo has no zoo keeper. So I called the son and he refused the truck and told me to take it home. What? U Haul told me to deliver it to Maxi Mart Food Liqour & Gas, 1911 Atwater Blvd. Atwater,Ca which I was doing and they refused it. Uhaul customer service could not understand why these barrel of monkeys would refuse the truck. This morning U Haul customer service asked me to deliver the keys. So I did, which I shouldn't of had to do. Now I see the son and suddenly he could receive the truck and keys. Most likely because U Haul service representative told him he had to receive the vehicle and keys. My son deserves a refund or discount.
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July 2020 by Stacey Rowe
Very friendly and helpful!
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August 2019 by Michael McGraw
Nice people, convenience store with U-haul and they had moving pads!
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August 2019 by April L.
Needed a last minute uHaul and was able to get through to the gentleman who oversees this uHaul rental business run out of what is now a new Sinclair gas station on Atwater Blvd. He was off site and on the road when he got my call, but was kind enough to coordinate with his father (at Sinclair) to rent out a uHaul to us so we could get our new comfy bed to our abode. The entire transaction was simple and straightforward. The 10' truck we got was in pretty good shape. We will be reaching out to this uHaul dealer when we move next time. Thank you for helping us out and for making the move a bit less stressful.