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December 2023 by Peter Obstfeld
Big hats off to sundown RV center in Merced. We got hauled in there by noon on Thursday and by 4:00 p.m. they were ordering the necessary parts started installing them by Friday and we were able to pick it up and keep going on our trip on Saturday we're talking four new leaf springs and shackles at a very reasonable price and send us to a good place to get some tires with all those Replacements we were able to finish our trip successfully! Everybody was wonderful and friendly and so reassuring! Special hats off to Ron from sales he helped us out as soon as we got towed in there got us unloaded unhooked and settled to get our repairs done with many helpful hints! And then was there on standby on Saturday to help us get hitched up and give his directions to carry on with our trip! You can tell this whole business has been built on reliability and service! Thanks again everybody!
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October 2023 by Deborah Bettencourt
They have good inventory..if they don’t have the parts..they’ll get it quickly..
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October 2023 by Gabrial Jaramillo
Great place to fill my propane tanks great people friendly respectful and all kinds of RV accessories.
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August 2023 by Chris Moran
Professional, successful and timely service from a top shelf organization. Thank you and highly recommend!
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August 2023 by Chris and Mary
Excellent experience with Sundown RV in Merced, California. Jessie, Callie and crew were more than accommodating and fixed our issue quickly for a very fair price. Thank you and I highly recommend Sundown RV in Merced California.
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August 2023 by Courtney H.
If I could give zero stars I would, last year I bought my fifth wheel from them, I've had multiple problems with the trailer since. Initially when I went to sundown they had said all their trailers go through an extensively look over and go through every appliance and make sure everything works. The first thing that was broken and had definitely not been gone through was the A/C had a hornets nest the size of a basketball at the top of the unit. It froze the lines when I'd have the ac on and completely broke. I had to spend over $3,000 more just getting a new A/C installed. Over the time more and more things became relevant that weren't working. The main thing though was the propane tanks on the rig kept popping and making a horrible combustion noise when I'd turn the water heater on. And has a leak somewhere in the lines, to where it leaks propane slowly. And another thing is the floor in the trailer was rotting in some spots under the vinyl floor. So I had to invest in new floors as well. The only "good" thing I can say honestly is they were asking 16,900 $ and I got them to take 11,500 $ but had to invest quite a bit of money into it. So it's a give take shituation.
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May 2023 by Melissa D.
They don't do good work or back up their work or take responsibility for the bad work they do and the damage that it causes and when you confront them, they're rude about it and even their mistakes they charge you for.
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January 2023 by Erina Litz
They sell propane. It's convenient 2 my second home. My winter home.
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December 2022 by Mia Fowler
Great place to get your propane tanks filled up at $4 a gallon
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June 2022 by Henry Anderson
Good folks and a large variety of parts!
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May 2022 by Craig L.
Happened to be passing through town and had a bad cord for my toad. Went in and bought a new cord and asked service if they could show me which wires needed to go where on the toad plug. They said that it would be $140 dollars. I told them I would be wiring the plug on the parking lot and I just needed to know which wires went where. Still a $140 per hour charge that they wanted. Would never stop by there for anything and will let everyone know that as well.
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April 2022 by Gilbert Villarreal
Great place to purchase an RV or service your old one. Staff is great
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March 2022 by Benedikt Scherzinger
Jesse helped us with a dead battery on our rental RV. Quick and very friendly. Thank you !
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December 2021 by Connie Mander
Helped us out immensely when our RV fridge stopped working on a trip. Accommodated us right away, got us up and running quickly. Super nice people. Thanks!!
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December 2021 by gerardo mendoza
I took in my trailer to get serviced, and my experience was a positive one! The jack on my trailer wasn't functioning, and the service department at Sundown RV fixed it. "Thank you." They were able to get us back on the road again for our next trip!
