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April 2024 by Kimberley Casillas
I called Merced animal control the dispatcher was so rude!yes there under stress but to dump it on people that call to help animals!I did nothing for him to talk to me that way! God help us all!
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March 2024 by Taylor Limon Garcia
They will not accept newborn kittens that are abandoned … now I’m with 4 newborns and I can’t take care of them.
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March 2024 by Alvaro Garcia
Nice and very helpful staff.
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March 2024 by Courtney Valencia
Absolutely shady! How can a county animal shelter VIOLATE ordinances? An ordinance relating to the redemption of impounded animals, amending title 7, chapter 7.04 of the Merced County code. "Merced County animal shelter shall not sell or give away to a new owner any dog or cat that has not been spayed or neutered." We got a cat from here whose records showed she was spayed. Lo and behold, after going into heat twice, she had ALL of her uterus and ovaries untouched! Our usual vet did the surgery. We called the shelter and they pointed the finger at US. Said in our contract that we signed, we would have to give the cat back to the shelter to spay. Why would I trust the shelter to spay when they LIED about the record in the first place? AND no where our copy of the contract (that I have looked through multiple times today!) does it state we have to return her to be spayed. And what exactly do you want us to do when our cat has been opened up to see if she has her parts? Stitch her back up only to take her to the shelter to be reopened again? Now we're having to pay for the spaying out of our own pocket because the shelter can't document anything correctly and violates ordinances. Go figure, county businesses get away with anything!
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March 2024 by Deanna Rizzo
I found a dog running around on my street did not want to see it get hurt cause people don’t drive safe. When we tried to take it in to Atwater Animal Services on Friday they said no, intake day is Saturday. So we asked what would you like us to do and their answer was “leave it where you found it”!!!! They are suppose to help with stray animals and they act as if it’s an inconvenience to do their jobs!!! Merced County Animal Services is the worst!!!!
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March 2024 by Amie Johnson
Thank you so much for bringing Thunder back home!! This place is amazing! They took such good care of him while he was there! Thank you to whom ever found him! My father is legally blind and his dog got out from his garage somehow. Thankfully someone found him kept him safe! We can not thank you enough for calling us and being so kind! God bless u all!!
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March 2024 by Carl Seawright
Clean and Professional
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March 2024 by Sadie Datray
I went to check to see if my cat was at the shelter, he has gone missing recently, and the staff was unkind. I had told them the ID number of the cat that looked similar to mine and they became very defensive saying, “I called you back about the cat and told you that it’s unlikely it’s yours because they’re going to be neutered.” My cat is already neutered. I responded by saying, “there must have been a miscommunication because I was told that the cat was here when I called around 10:50 am.” The ladies at the front began to be very defensive and not let me continue what I was trying to say. I was trying to say “You must have talked to my friend because they have been trying to help me find my cat.” However, the staff became very upset and continued to talk over me not letting me communicate what I needed to say to them. I can understand the miscommunication between people it happens. Hopefully in the future the staff will be kinder and more sympathetic to those trying to reunite with their pets.
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March 2024 by Cat Woman
Could be friendlier.
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February 2024 by Kalen Rafferty
Though it smells and is loud the employees put in a lot of work to keep the animals safe and healthy and work to get animals rescued and adapted
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February 2024 by Amarjit Kooner
Wanted to surrender my dog but very full.
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February 2024 by Raquel Fernandez
The smell was unpleasant but the dogs and cats were so cute
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February 2024 by Jaime Arroyo
Very straight forward and helpful staff.
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January 2024 by pat mason
They have a great crew. Very helpful, kind, considerate and Knowledgeable
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December 2023 by Stephen Gregg
I just do health checks to make sure the pets are healthy when they go to their new home.
