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September 2023 by Jay M.
This is a poorly run shop. On one occurrence I took my handicap van to have a alignment done on my suspension and I called in ahead of time to make sure they knew that I would be waiting for the vehicle and I was told to come in prompt at 8 AM and they would get me right in. This sounded like in an appointment to me and upon showing up to have the work done, I was told I would need to wait because someone came in ahead of me. They then told me that everything was done on a first-come first-served basis. I had no choice, I waited for the work to be done, and that was that.Upon completing the work, I was told that it was suggested that I replace the springs, and I told them I would come first thing in the morning a week later so that they could order the parts. This time, I showed up a half an hour before my appointment first thing in the morning, gave the keys to the lady that runs the place as she was unlocking the door. There was no one in sight nobody else in their cars no vehicles ahead of me and we told her we would go eat breakfast while waiting. I showed up an hour and a half later in my vehicle had not been touched. I then asked why my vehicle was still sitting in the same place I left it and she proceeded to tell me that someone showed up with a flat tire and they had to prioritize. All of a sudden, it now became a prioritization schedule rather than first-come first-served. Additionally, I pointed out that there were a bunch of new cars in all of the bays being worked on that weren't there when I dropped my vehicle off. She had no explanation nor apology, I asked for my keys and I left. If your time means anything to you, do not go here.
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September 2023 by Susan R.
I've heard they are honest and trustworthy . Was referred by a friend who I went to highschool with!!
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September 2023 by Julian Lopez
Colton was a great help, he was very fast & friendly & very affordable!! He reasoned with me told me the issue & fixed my vehicle in a matter of hours
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June 2023 by Tom Snyder
They helped me with automotive repair questions without being condescending.
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March 2023 by Kayla V.
I've had such bad experiences with the main mechanics of Merced until I found Lon from word of mouth. I was worried when I found out Lon retired, but the new owner is just as good/trustworthy! I would rather tow here from Merced than go to anywhere else near me. Saves me money from being scammed, so it is worth it in my book. So hard to find a good mechanic now!
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March 2023 by Joel Isaacson
Had some O2 sensor codes on my truck. Was expecting to pay at least $400. To my surprise I only had to pay $105. These guys seem to be very honest. I will be taking all my cars there for service. Highly recommend.Service: Auto engine diagnostic
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January 2023 by I H.
Amazing all around service! Honest and hard working guys came in before opening time an issue with my tire rushing to get to work they were so friendly and quick to fix the problem ! I was back on the road and ready to head into work!
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December 2022 by Benny Friesen
Lon is a great mechanic and a great guy!
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July 2022 by patty silva
Honest, friendly, efficient, priced right. A dog lover too, that says a lot!
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July 2022 by George Ruth
Rude and hung up on me, when I asked for a ball park estimate.
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June 2022 by D.L Wood
Lon diagnosed my missfire and got me on the road the same day. Great people and very honost, which is most appreciated. Thank you Atwater Automotive. You have got my business for life.Services: Auto engine tuning
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March 2022 by Ben T.
My starter failed while I was at the gas pump, on a Friday morning 9-10am. I had a AAA take it here just based off a quick Yelp review search and because it was less than 2 miles from where I broke down. They fixed my car by 5(closing) the same day! And made sure I had my car that same Friday night. This is a late review, it happened in Dec-Jan but the cars been running great and I plan on returning with any other future issues.
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February 2022 by Diana M.
Lon and the guys at Atwater Automotive are, kind honest and have always charged such reasonable rates. Atwater Automotive will always be my "go-to" shop with anything my car needs.
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December 2021 by Aaren Tracy
Customer service was great. Prices are reasonable and fair, mechanics are quick to find the issue and fix it. I came in with a coolant leak and needed to replace a hose, they ordered the hose and replaced it within 3 hours.
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September 2021 by Bernardo Garcia
They have worked on my 1988 Isuzu Pickup since I bought it. Every repair they have done has been excellent with super fair pricing. I like the old school customer service and honesty. Thank you!
