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March 2022 by Kat Z.
I frequent this gas station often, and my issue is not with the gas station. The car wash is HORRIBLE!!! I can't tell you how many times over the years that I have paid to use the car wash and the machines were broken and failed to complete part, or all, of the service that I paid for. This has happened twice in the past 3 weeks. The final RINSE of the process is *broken* at least 25% of the time. Leaving my car full of soap when I enter the final blowers. BUT TODAY.....not only did the final rinse NOT work...but the blowers did not work. I drove home with a soapy car. I had to hand rinse my car and towel dry it. And yes, I did go into the store and tell the employees about it. Not only did they refuse to reimburse the cost of the car wash- but they were incredibly rude. Do NOT waste your money on this car wash.
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August 2021 by Chris G.
Worst customer service. Waited fifteen minutes while all three employees talked talked talked to a woman with a lottery ticket issue. Ended up leaving as did another customer..
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November 2020 by Coy Tran
Market was good. Car wash was average.
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August 2020 by Dave Malone
Live nearby and it’s easy to swing by, most of the time they have what I’m looking for.
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July 2020 by Lois I.
I love this gas station, car wash and self service food station. It is always clean, today and staffed with amazing people like the manager Angel and the attendant Edgar. I drive 8 miles and pass numerous stations to have my car filled at this location because of these people. Great job
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October 2019 by Arthur Coleman
A decent place to have your car extensively washed and their client service is top notch!!
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May 2019 by Chuck Dixon
This Loop facility has taken a turn for the worse. Poor selection now due to out of stocks and poor customer service. Our store time used to be 9:30 p.m. to midnight but with the one guys lack of service we will no longer purchase fuel or food items.
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October 2018 by Rocky K.
I revised this review from 1 star to 5. All is forgiven. After a roller in the station's car wash whipped the antenna on my Jeep into the windshield, cracking it, I filed a report hoping to get reimbursed. No response for many weeks so I expressed my frustration in a bad news Yelp review. Seemingly within moments, that review came to the attention of the station owner, Au Energy, and they contacted me to make good on the damaged windshield complete with profuse apologies. Seems that somehow the station manager failed to pass the complaint upstairs. Anyhow, many thanks to Au for a satisfactory resolution and I'll be back to the Loop Neighborhood Market car wash. Just not driving a Jeep Wrangler.
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July 2018 by Jeffrey G.
Every time I stop here, it's for 2 very simple items. Gas and coffee. These guys make it hard to spend money here. Getting gas is not a problem. It's getting coffee. Cant get a simple cup of coffee at this particular loop. The other loops I go to I can get the coffee I want but every time I stop at this loop they don't have it. That alone discourages me from you ever using this loop again
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July 2018 by Molly T.
Ladies get ready for some mansplaning. After the car wash literally did not clean my car Gustavo informed me I did the drive through car wash wrong. Only to add insult to injury the manager then told me the same thing. He also shared he could not refund me the car wash but could print another code and show me how to do it?!?! I now have a useless code if anyone wants to sit in line and get a faux wash.
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June 2018 by Marco A.
Loop gas station disappointed me today. Your gas station is way to nice to have your restrooms looking so filthy. There's toilet paper on the floor urine all over your floors. Please make sure you tell your employees to keep toilet paper in the toilet paper holders. Both of your restrooms had no toilet paper.
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May 2018 by Tori G.
This is just a quick review in regards to the car wash here... It is not a touch free wash. There are 4 price ranges: 7.00 , 8.00, 9.00, 11.00 I got the 9 dollar package and was NOT impressed. I mean you can't expect too much from these automatic car washes.. But the "wheel blasters" and over all pressure of the water does not give your car a good clean. Not even the help of the rotating 'feather touch' washers really got the easy specs of dirt off my car. The thing I was most disappointed in was the air dryer. I used the entire 1.5 minutes to try and get my car as dry as possible but it was very ineffective. I left with a ton of water marks dried on the paint of my car. Overall this gas station seems clean and it's fairly large and not too cramped. It offers a station to vacuum and shampoo your carpet in your car as well as a station to fill air into your tires.
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February 2018 by Thomas B.
This gas station is clean and tidy! Perfect for a pit stop or bathroom break when you're on the road or need gasoline!
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September 2017 by Robert G.
This is a quick review for the Car Wash. I was driving from Redwood City to Menlo Park and needed a car wash. I remembered that a gas station on El Camino Real had a car wash and decided to stop here! I wasn't disappointed! There were a couple cars in front of me but the car wash is fast enough that I didn't wait more than 15 mins for it to be my turn. The machine was easy to use and I had no problems using it. If you need to get your monthly car wash like me, I definitely recommend this place! I'll be coming back for sure!
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June 2017 by khoi nguyen
To overpriced.
