Walgreens Pharmacy at this location offers generally good customer service, with staff being friendly, courteous, and helpful. Customers often appreciate the quick service, especially when picking up prescriptions, and praise the pharmacy team for their efforts to ensure medications are filled properly, on time, and covered by insurance. The pharmacy staff are known for their pleasant attitude and willingness to assist, including calling customers when issues arise with insurance or medication coverage. The store provides convenient options like drive-thru pickup and home delivery, making medication management easier for many customers. However, the store faces challenges due to management decisions and outdated equipment. The drive-thru often has only one operational bay, causing long lines with up to 20 vehicles waiting, and the inside store can also be crowded with many customers waiting for service. Staff work hard despite these issues, but high turnover and lack of proper maintenance have led to a decline in store conditions. Customers have expressed concern about the store's decline and urge Walgreens management to address these problems to maintain quality service. Overall, the pharmacy team is appreciated for their dedication, but the store’s operational issues need attention to improve customer experience.
Went to pick up prescription at 9am on a Thursday. One person ahead of me. Quick service, staff courteous & friendly.
July 2025
Glad to get those gas pills for the wife on that long road trip.
September 2023
A note of thanks to Amber, Senior Pharmacy Technician at the Atascadero Walgreens, for her help today, September 18, 2023, in resolving a "hiccup" with my insurance. Her calm demeanor and assistance was greatly appreciated. Thank you, Amber.
