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March 2024 by Kimberly D
Everyone there is always friendly and helpful. Jay really did a great job taking care of us today. Gave us awesome customer service and he was very knowledgeable. He went that little extra to help us out and we appreciated it. Thank you Jay?
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February 2024 by Carol Achterkirchen
Jesse, the manager, goes above and beyond to help with questions and problems. He clearly prioritizes the best interests of his customers.
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January 2024 by Michelle Lucatorta
This place truly is the best. I had been reccomended to come here, and glad I did. Jay was our helper with a problem we had. He patiently worked so hard, and went above and beyond for us. I've never experienced such great customer service at a Verizon store before. Most honest and helpful store I've ever been to. I will be coming here for any and everything here on out, and will be letting people know where to go.
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January 2024 by Mama Cow
The only Verizon retailer store we go to on the Central Coast. I've been in this store numerous times and every single time immediate service and assistance. This time Zach helped me pick out a new phone, get it setup and had to teach this old dinosaur a couple of new tricks ;p He also assisted my husband with a phone transfer and was just an absolute pro with everything.
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December 2023 by Scott Morrell
Jay’s personal service amazed me.. highly recommend this location specifically for problem solving and making sure you are getting the best deal! What service!!
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December 2023 by Stephen Stevens
Marcus e @ the Atascadero store by home depot was very professional and helpful. It was easy and hassle free for him to set all 4 new phones up and have everything transferred. Thank you for making this experience easy.
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December 2023 by ryan rogers
For the best cell phone purchase or service experience go visit Andrew Coodey at the Verizon store by Home Depot in Atascadero. He answered all of my questions and helped me find exactly what I needed. All the other staff was friendly and helpful as well.
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November 2023 by E Rabellino
I had a great experience trading up to a new iPhone at the Atascadero store at 955 El Camino Real. Jay O'Reilly helped me and he went above and beyond to give great customer service.
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October 2023 by Garrett Larsen
My screen didnt work and JAY did a fantastic job getting my situation figured out! Will be going here for all my phone meeds from now on
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October 2023 by debra miller
My husband and I recently bought new android cellphones from Verizon, first for my husband's phone at the downtown Atascadero store and mine at the Verizon store near Home Depot. Our experience at the downtown store was less than satisfactory, mostly because the girl there (can't remember her name) charged us for some type of Verizon insurance (she said for water damage??) without telling us, requiring me to go back and demand a refund. When it came time for me to replace my cell, I went to the Home Depot location, first calling to ck out options. I spoke to Marcus Velasquez who was a joy because he quickly got me a trade-in credit and then set me up with a new phone and protective cover, easy peasy, and it was almost exactly what he promised in our phone call, without trying to sell me other things or adding charges. Exemplary customer service! Later I couldn't get my voicemail to work, after working for an hour plus with an online rep who failed in the end to remedy my problem, so I went back to the HD location. I talked with Damian, another very wonderful employee. Damian tried and tried unsuccessly to get my voicemail working but explained that Verizon no longer permitted him to do what was necessary, telling me i had to go online again, ugh. At the last moment, however, he had an idea and by taking out my 5G sim card and reinserting it he managed to get my voicemail working!! No online rep would have been able to solve this so many cudos to Damian!! Bottom line, if you need Verizon help in Atascadero I urge you to visit this HD area Verizon store and not the downtown one.
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August 2023 by MJ PANIS
This Verizon location in Atascadero near home depot is above and beyond in the customer service department. Ruth & Jay Excell in knowledge of all products, and completed all my needs! I will be back!
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July 2023 by John Zimmerman
Last pm I visited the Atascadero Verizon store to upgrade my phone. I had the distinct pleasure of being assisted by Ruth. As a physician, and the employer of over 60 staff members in my office and surgical center, I wanted to take a moment to compliment Ruth. She is truly an outstanding employee, and person, making my transaction a true pleasure!!! This has been my Verizon store of choice for years and Ruth truly stands out!Kudos!! Thank You! JZ
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July 2023 by Brian H.
I'm sitting at the best Verizon store ever if you have any issues with your phone or services talk to these great guys I will never go anywhere else great team thumbs up to Jay and Jahi I'm a little sad jahi didn't do what he said he would he never call me back with some info to help me out now I'm hoping he is just busy I'm still hopeful that he will call this week with some good news but stars will be removed if he turn out to be a talker not a doer More to come soon Brian
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June 2023 by Corina Salazar
Ruth and Jay helped me out financially for discount program very much appreciated very happy with the staff
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June 2023 by Maggie Cox
Marcus at Verizon made the purchase of my fathers new phone seamless.I took him back Verizon in Atascadero near Starbucks/Staples where I had had a really positive experience as well. Thank you!
