It is my experience they are completely unreachable by phone and this is unprofessional for a business. When I went in person it was fine
March 2022
Today went to Metro to pay my phone bill. The sign on the door says open at 10 am. We arrived at 10:40 am. Lights were off and door was locked. Bummer. Luckily there is another option.
June 2020
I didn't like MetroPCS down here in atascadero but I went down there today and I couldn't think of anything bad great customer service awesome