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October 2023 by Neeka Harvey 8
This is by far the WORST auto dealer in town, i would compare it to Matildas dad, if not worse. They sold me an unsafe, broken down chevy cruz 2012! I was told not to go to this place due to the scams they do to people. I didnt believe it, but sure enough, left with a check engine light,m tire service light, and some other lights, but, days after leaving the lot the tire flew off while driving down the st with my kids in it. this happen due to the stripped lugg nutts that were on the car. that caused even more damage, they refused to fix it because i had to resechdule my appoint to fix it due to work, they made sure to sechdule after the 30 day warrenty so that they could get out of repairing it! the car weeks after purchase, would just stop in the middle of driving., just shut down! this was due to them sale'n me the car without relays and spark plugs. I was putting so much money into fixing this piece of shit car, that it was to the point of not being able to be fixed. 6,000 dollars in repairs down the drain, aside from me still owing lots of money on this. I will see that this company gets shut down! they need to stop doing this to under class single parents who it's hard enough to deal with my life on top of a piece of shit car, i owe on and dont have, because this dealership is a scam/con u and take u for ur $$ u dont have.
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August 2023 by a a
DO NOT SHOP HEREThe name of this place is a joke to lure unsuspecting victims into making a purchase here. Both their mechanics and sales staff are incompetent and shady. I should have suspected something was wrong when their documents had a massive abundance of parts showing how everything is on you as soon as you sign. I had problems with both my vehicle and the documentation.They didn't replace the fuses so my lights went out while I was driving through the mountains and almost crashed. The exhaust on one side had a loose bolt and they wanted to charge me for tightening it. They set the bass on the speakers low and shifted the sound to the left speakers and front a bit so I wouldn't notice the bass speakers were blown on one side. That, or their mechanics don't know a damn thing and missed all these things. I'm not sure which is worse. They also messed up my registration and then took a month to respond that I had to go fix it myself.If I had not been in a difficult situation I could have gotten a ride down the coast an hour and got the same exact vehicle with ~40k less miles for $500 less from a dealer with a much better rating on here.DO NOT SHOP HEREEdit 2/23/20: Since my review 2 months ago I have had to spend over $300 on this car and it still has problems. I've replaced fuses, the battery and all of the spark plugs. These guys are so lucky California protects shady businesses like this.Edit 5/18/20: Now my car is overheating, I replaced the thermostat and its still having issues. This place needs to be shut down, everyone at Integrity Motors highly lacks any sort of integrity.Edit 8/19/23: It just dawned on me when checking my mail this morning that like 6 months after i bought my car from here that i started getting a bunch of spam mail with my incorrectly spelled name. I'd bet anything that these guys are selling the information of their customers to advertisers.
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August 2023 by Nigel W.
I would not recommend this place unless you really need a car all there cars have problems
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May 2023 by Jeannie Sizemore
I bought a 2013 Nissan rogue in the beginning of February. I discovered a few things were wrong within a 30 day warranty. I kept taking it back to them and they kept fixing everything. Shout out to Vicente who is so conscientious about making it right. Antonio and Ruben just kept putting more and more parts, and thinking it was fixed. Finally at 1 April they decided to just take the whole engine apart and see what the heck was going on. They found things wrong with the head and timing belt and little things and big things they re-calibrated the valves they did all kinds of stuff to make it, right. They never gave up on me and I never gave up on them. I trusted them that they knew what they were doing and they did. I just got it back today and it runs perfectly and I am so excited to tell everyone that Integrity Moters in Atascadero is good on their word. Be kind ,go back in, and just ask nicely not with an attitude , but just with the facts. Thank you so much Integrity Moters for being so kind and so thoughtful and taking your time to figure out what was wrong with my vehicle. Thank you Ramiro for selling me the car in the first place. My miracle car I call it. I am so thankful that there are used car lots out there that are still full of integrity and keep their promises. I would highly recommend you to go to Integrity Moters for your car needs. They have all kinds of cars from all different prices. Thank you Joshua, for keeping me informed as to what was happening and relaying miss messages back-and-forth to Vicente. Thanks again Vicente for being so careful and so conscientious. I really appreciate you. Sincerely Jeanie Sizemore.
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April 2023 by Neeka Harvey
DO NOT PURCHASE A CAR FROM HERE!!!!!!! This is the worst possible thing ....auto deal with not even two weeks of having the car. I leased a car that is BREAKING DOWN AND HAVING ISSUES< something new everyday. They refuse to sale cars in the condition that they should be. they knew this car was going to have issues. there were several lights that were on within days of buying an when i called they said it just needed to be reset. and refuse to get the car fixed when i have warrenty...DO NOT BUY FROM HERE....all the cars on that lot i will assume are like this
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March 2023 by Shawn B.
Found a car I had been searching for that just happened to be at integrity motors. I did my research and found that integrity bought it from auction in Northern California and the car had a very good car facts report. It took the salesman over 6 days to get me financed because they are usually in house and I went through my credit union. They could not get the paperwork correct to give to my bank which kept delaying the purchase. The car had an Open recall that they forgot to take care of before giving it to me. They sold the cat to me with no fuel in the tank and when I asked they put roughly 20 bucks in. They gave me a warranty for 30 days or 1000 miles and the check engine light came on at 996 miles ans they asked me to drive it to them and when I did they then said I was 8 miles over the warranty so I was on my own! I should have known better to buy from a place like this. The car I got was nice and I got it repaired on my dime. But the service and overall unprofessional people I dealt with including the management, service department, secretary and salesman has convinced me to never go here again. And to let as many people as can know that they should go elsewhere. Buyer beware of integrity motors. What a joke!
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December 2022 by faith kephart
Never had any problems with the company before until today. I was at work and I look out and my car is on a repo truck. Never have I missed a payment on my car. The guy ask me if my husbands name was such and such and I replied with no, I am not married. You must have the wrong car. The guy tells me he needs to call the manager. Turns out, the paperwork from when the car was traded in by the previous owner was still in the file. So when they went to repo his car they had my car information. All I received from the lady at integrity motors was nothing but attitude and a rude "I'm sorry" This is the worst customer service I have ever received. I asked to speak to the owner/manager several times. I was told that he does not handle customer relations. WHAT! Then they tried to turn it around on me and say I am in violation of contract because they do not have my new insurance information. So, they screw up and try and make things out to be my fault.
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September 2022 by BJ Coburn
My payoff balance is only $692. After paying as much as I did for this thing you would think they would take off some so that I could make one final payment to pay it off... I offered $500 for the payoff, and they wont even mark it down a single dollar! Its not like I was asking for a free payment, or for several hundreds or even thousands off... Come on, you got way more than that from me!..... Thanks for reminding me where NOT to do business....again...
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September 2022 by True Jennings
Okay so I went to this dealership and wanted to get this 17,000 Nissan frontier 2015 crew cab 132000 and they said because of me not being able to give them a down payment. which there legally not aloud to do when I have perfect credit score and able to make payments. And so I went to Coast Nissan and they got me into a 2017 Nissan Rogue 23,000 for 650 with 38,000 miles and after 6months of payments on time and than it will go down to 300 after 6 months of payments because I had no down payment so ha. They did it and they got me into something that was the first time buyer and it was awesome. And I really wanted the 2017 Nissan Frontier because my husbands has to have room for his tools but we'll do with whatever we can get.
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July 2022 by Martin Lira
My father in law bought a truck there and it broke down a week later.
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June 2022 by Linda C George
I chased them down for weeks to buy my truck. They gave me a great deal. I had multiple surgeries, (yes there were things wrong with the truck BUT it IS an 09). Today outside the warranty period they helped replace two missing tire sensors. They truly didn't have to honor it but they looked out for a disabled woman. Sure they can have more staff. They absolutely need office staff that calls back and actually answers the phones.I agreed to do the other work because another mechanic worked on it. These are NOT new cars. They all have their own quirks but missing sensors, I didn't think it was part of the warranty. I research the vehicle I wanted, read the carfax, talk to friends, consulted with family before I even bought it. AGAIN used cars. Not new. Mine is 12 yes old. Study the car before you buy .
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April 2022 by True VonBargen
Okay so I went to this dealership and wanted to get this 17,000 Nissan frontier 2015 crew cab 132000 and they said because of me not being able to give them a down payment. which there legally not aloud to do when I have perfect credit score and able to make payments. And so I went to Coast Nissan and they got me into a 2017 Nissan Rogue 23,000 for 650 with 38,000 miles and after 6months of payments on time and than it will go down to 300 after 6 months of payments because I had no down payment so ha. They did it and they got me into something that was the first time buyer and it was awesome. And I really wanted the 2017 Nissan Frontier because my husbands has to have room for his tools but we'll do with whatever we can get.
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February 2022 by Michelle Goins
We bought a 2012 Chevrolet Sonic last November. The car has been great, no issues, reliable car in good condition. The staff were helpful, and worked with use on the price. Good experience.
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July 2021 by James Coburn
What a joke tell you one thing and you get there its something else. Can keep your cars plenty of other dealers that will treat you right.
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June 2021 by Dyan R.
Cars don't all have a price tag, so when they ask what price you are looking at, magically the next few cars are just that price! Hmmmmm. I smell a rat! Put the price on the cars!
