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February 2024 by Chris B.
Advertised in-house financing. Actually offered no in-house financing. Staff were great. Products were not very well displayed or even in good condition.
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January 2024 by Karla A.
If you are looking for amazing deals and excellent customer service this is the store you must go to. Very friendly and helpful. I did not feel pressured to buy in fact he gave me my space and answered all my questions. Whenever I need more couches or bed sets I'd definitely be coming back. Can't wait to get my new couch and recliner delivered :)
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November 2022 by Brandon P.
Ben and his store is always the solid choice when deciding where to get your next piece of furniture for your home. From a full size couch 3 years ago, mother-in-law's couch a year ago, to our new sofa sleeper that we just picked up, Ben always has the best deals for the high quality furniture. The other stores in town aren't even in the equation when thinking about new furniture or recommending to friends where to go. Check this place out.
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September 2022 by Scott D.
Ben helped me by ordering the perfect custom sofa. They showroom has ample variety at reasonable prices, and I was so happy that a custom sofa could be ordered based on some of the designs and materials I'd seen. The delivery process could not have been easier - great communication at every step, and I'm very appreciative that the new sofa was handled and assembled with great care.
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February 2022 by Beau Morrison
Very friendly owner with great prices. Very accommodating and knowledgeable. We will definitely be back
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August 2021 by Patrick M.
The wife and I decided to go shopping for a new sofa. After visiting a few local stores we found ourselves at the Furniture Factory. The sales gentleman was very knowledgeable and very straightforward in every way; I like and respect that. We selected a sofa from their inventory and took it home same day. Next time I'll start my search for furniture at the Furniture Factory.
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April 2021 by Josiah David
Slowly sinking
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March 2021 by Jerome Rosecrans
Very helpful and fair priced
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January 2020 by Eric C.
Great experience. Went in not expecting much. Found a new sofa, loveseat and recliner we liked for about the price of just a new recliner at a San Luis Obispo furniture store. Ben did the delivery that night. He called ahead and came in the delivery window! People actually coming in the delivery window is pretty rare in my experience with other deliveries like this. Cheap, fast and same name brand products as the other stores that charge you twice as much.
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August 2019 by Somia Davis
Nice furniture at great prices.
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July 2019 by Mateja S.
My husband and I had a great experience at furniture factory. We are in the process of moving into our first apartment and my in laws for our wedding gift decided to buy a sofa for us. I had come in a day before to look at couches and found multiples that where in the right color schemes. I had looked at other places as well in town the same day and they only had 1 or 2 on the floor. The owner was very nice and not pushy and told him I would be back the next day. I came back the next day after looking at a place in San Luis and my husband I fell in love with a dark grey Ashley couch. It was super comfortable and came with decorative pillows! We were able to get it delivered the same day! We will be coming back if we ever need another piece! The prices are great as well!
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July 2019 by Randy Reina
Ben is fantastic and so is the whole team at F&F. Great company family owned and local. We shopped a lot of places and nobody compared to Ben and his team. We were able to customize a sectional that fit our space and needs. Highly recommend Furniture Factory.
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June 2019 by Moke Sisha
Best Prices In Town Hands Down. The quality is great too. â¤
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May 2019 by Susan S.
This place is awesome! Came in looking for a sectional couch and there were plenty of options and everything was such a great price! The owner was really great and delivered it himself the same day and helped us put it in our living room. Would highly recommend!!
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May 2019 by Kyla Halter
Excellent experience with this store! At first, not sure what we were going to be walking into.. it doesn't look super welcoming from the outside but don't let that scare you off!!! The customer service was awesome, friendly, so much variety and choices of all types of home furniture! We purchased a sectional couch and ottoman that was delivered within 48hours, on time, and assembled by the employee in our home, then for a tiny bit extra, he took our old furniture away! We will definitely be back!!!
