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March 2024 by Lindsay P.
Super grateful for this spot getting us in in a pinch and doing such a great job. Our little rescue is so scared but was calm and happy when we headed home.
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December 2023 by Lanee B.
The owner, Sandi, can be harsh and curt in person. I could feel her irritation (burn out?) with comments she made at me. She seemed friendly over the phone when I first booked. She was recommended so I pushed thru the red flags I felt. Big big mistake. My experience: After I left I heard her yelling at my puppy in an angry impatient way. The front door was open and my dog had been barking. Shame on me for leaving w/out my young dog immediately when I saw the state of her place. I thought, maybe like everybody, "she is understaffed and over busy". So I wanted to give her the benefit of the doubt. Our dog had diarrhea for a week immediately following this appt so I decided to not come back. This was the 2nd time we went. She also did not have her ready at her pick up time and had to cram to get quite a lot done. When I called at two hours after drop off, she said had not even bathed her yet. We were leaving town so she did a bath and trim in 45 minutes. I get it ... the money is good. $125 approx for 1-1.5 hours ... but if you don't like your job and you are working with sensitive creatures that can feel your irritation and anger- maybe it's time to move on. The first time after the grooming, my dog did not let me touch her feet for over 2 months after that grooming. This was an abrupt shift for her. Still my dog is uncomfortable about her feet being touched. BEFORE that 1st grooming I could massage her feet daily. I wanted her feet to be touchable and worked w her daily as a puppy so we could easily remove stickers or burrs every day. My vet said my dog probably got a razor burn on her toes when the hair was being trimmed short there. I had read that Dog groomers are supposed to change the blade as it heats from the trimmer and / or touch that blade regularly when doing the sanitary area and toes as that is a sensitive area and requires a close shave type trim. Making sure that blade is not hot against the skin is huge professional responsibility of groomers. This was a huge learning lesson for me. Trust your gut - look around - if the groomer doesn't care about keeping their place clean ... well then that's a sign. There was piles - multiple - of hair and caked on dust on the everywhere like the decorative mirrors on the walls. I understand you cannot keep a dog salon perfectly clean or dust free. This was days or weeks of build up. My overall feeling is that the owner needs to retire and is very burned out. She seems to have definitely lost her joy of working with dogs to me. I learned a huge lesson and I live in a more conscious aware state BEFORE leaving my dog anywhere now. I was totally new to the world of dog grooming when I first came here. I tipped her over 20% both times. I will gladly and generously tip a groomer for good care of my beloved furry friend. This is not the end result I wanted from these transactions. It's been very hard for me to write this review. Especially to admit my own neglect of listening to my gut and to my dog that went into a wide eyed panic when I left her the second time. That just feels plain horrible but I have learned my lesson. My dog did not deserve this.
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May 2023 by Sheryl Bouldry
Awesome staff. Helpful and friendly! Best ever work!
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June 2022 by Gina J.
Love, Love, Love Bipi G's. Sandy is the BEST, my Ty doesn't even mind going he's treated so well there. Highly recommend Sandy and her team for grooming needs.
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June 2021 by Kathleen Hustace
Fun ladies, very professional but kind to the dogs and they do a super job!!!
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April 2021 by Brandi A.
The ladies working here have a get into heaven free card for sure! My sweet little angel nipper of a furry family member "Vanilla" looks amazing, smells amazing every time I take her to Bipi G's. They listen to my feedback on how I like her fur cut. Her paws and nails have never looked so good. Staff takes the extra time to trim her feet and nails so nicely. Believe me it's no easy task due to her being VERY aggressive and nippy at anyone going near her feet. Thank you Bipi G's for being amaze-paws!
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March 2021 by Yody Cork
Very friendly staff and very helpful
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October 2020 by Rachele Shaw Scobie
My dogs love all the ladies here. Great professional atmosphere!!
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September 2020 by Tami Dow
I have been bringing our dogs Piper and Charlie for quite a few years now. Piper and Charlie look amazing everytime! An great job everytime, we have always been happy with the cuts. I appreciate Bipi Gi's so much!! Thank you so much
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July 2020 by McKinzie Bishop
Love this place & so does my Doggo!
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June 2020 by Kathleen Brintnall
Both my guys (dogs) were very shaggy and matted, but Bipi Gi's gave them handsome summer cuts, with no bald spots. (some places just shear them like sheep when they're matted) Dogs are happy, I'm happy.
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March 2020 by Karl L.
Love this place. My cocker has separation anxiety but does well here. Staff is knowledgeable, helpful and kind.
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February 2020 by Ruth Erin Lewis
Sandy was awesome! She reassured me that she would not cut the quick on my dog’s nails! Friendly and professional! Very reasonably priced also!
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January 2020 by Carrie Pulse
Great first grooming experience!
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October 2019 by Jill K
Very Happy with the haircut for my dog.Wendy was super nice and made her look beautiful!