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August 2024 by Joseph Rodriguez
Had a great experience today, customer service was top notch and they were slammed. Great job.
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June 2024 by Mini Toms
Took my niece shopping here for her 16th birthday on June 10. One of the employees called security as we were leaving the store after spending $108.26 on a pair of vans/t-shirts. Very racist to do such a thing. Never shopping here again.. .
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September 2022 by Mercedes H.
I see why this place received 1 star in the past!!! No customers but 3 sales people and they offer NO HELP!!! We had to keep going to the front desk (where the salespeople were chatting) yo get assistance! If it wasn't my kids birthday, I would have left everything and not purchased anything!!!
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July 2022 by Hermes Castro.
The only store that my family and i will never visit again we were racially profiled as we were looking at the shirts we were stared as we walk around and so i don't know where the 5* review's come from because this was the worst costumer service ever -100/10
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June 2022 by Robert Prince
Great customer service Ash help me find what I needed will definitely go again tons of sales on almost everything.
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December 2021 by Susanna B.
I came in looking for clothes for my 2 kids which is always a difficult task. However, I was greeted by a young lady with pink hair who guided me flawlessly throughout the store and my whole experience. She was so helpful with size guidance and what's trendy these days. Sweetest Tilly's employee I have ever came across. I was then met by a girl at the register who was wearing glasses and she had the most darling Christmas nails! She was very polite yet quick and to the point. Overall it was an amazing experience my favorite Tilly's ever! I will be back soon!
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October 2021 by Racquel
I visited Tully’s last night and upon entering the store there were two female employees huddled up looking at their cellphones. Neither employee acknowledged my son nor I as we browsed through the store. Five minutes later a third employee came from the back and literally walked past us. As we decided to leave since we were not provided service none of the three employees made eye contact or said anything. I think these employees need customer service training or find a new job. I will not patronize a store with horrible customer service. If I could rate a zero, that would be their rating.
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October 2021 by Lanie M.
Bad customer service. The cashier w/ fake eyelashes at around 1:00PM on 10/2/21 has no sense of customer service at all. When she's done bagging my stuff instead of saying thank u or make eye contact she screamed at the next customer: ' are u ready to pay?!'. So rude!
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May 2021 by Gina
I visited Tully’s last night and upon entering the store there were two female employees huddled up looking at their cellphones. Neither employee acknowledged my son nor I as we browsed through the store. Five minutes later a third employee came from the back and literally walked past us. As we decided to leave since we were not provided service none of the three employees made eye contact or said anything. I think these employees need customer service training or find a new job. I will not patronize a store with horrible customer service. If I could rate a zero, that would be their rating.
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October 2020 by Jennifer D.
Terrible service from Stephen at Express. No customer service skills whatsoever. No smile. no eye contact. He should be retrained. I asked where the new season was. He just said "over there" did not point out where it was whatsoever. Asked where other items were just said "over there" again. Nasty attitude from Stephen. Maybe he should he work at Wetzel's Pretzels down the way.
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October 2020 by Maribel G.
I stopped at the Tejon outlets to stretch my legs on my drive from the Bay to L.A. They're never crowded even on the weekends. I generally stop for clothing but this time I went straight to LeCruset and Pottery Barn to buy a few items for my home and to get ready for Thanksgiving. Even though my purchases were super discounted I still ended up dropping $400 on 3 pots at LeCruset. That's the nature of the beast when you shop at outlets especially the higher end stores. Shoppers beware--cash goes easy at the outlets and Tejon is no exception. I knocked one star because the food court and the food options at these outlet are severely lacking.
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August 2020 by Moises G.
You guys need to step up your protocols! I waited 45 minutes in line due to one register being held hostage by some annoying chick because they weren't refunding her what she "paid" yet had no receipt. So instead of moving that whole situation to the side since you guys are portable with iPads and all that, you entertain that and hold that register up. People need to get in and out yet guys show no urgency. Other employees joking around while the line is now wrapping around the shoe isles.
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January 2020 by Vickie C.
I loved all of the stores! Respectful staff and clean stores! Two things though, I don't like that it is outdoors. It was very windy. The gaming machine was a mess, and looked very complicated. Nothing too serious. I also like that I it is right next to the highway!
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November 2019 by Jackie R.
Newer outlet store..great brands like le cruset..adidas..ect. great place to stop on your way to SoCal. they also have hotels nearby
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November 2019 by Lisa G.
These outlets are really nice. They have a great selection of stores, everything appears new and very clean. Parking was ample and the restrooms were clean. This is a great stop to stretch your legs off the I-5.
